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Norwegian using A330-300 aircraft from Evelop Airlines (DUB-SWF)

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Norwegian using A330-300 aircraft from Evelop Airlines (DUB-SWF)

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Old Apr 29, 2019, 6:16 pm
  #46  
 
Join Date: Apr 2019
Posts: 3
Originally Posted by NJRadioGuy
I kinda figured. I know TSA PRE is for flying out of US airports with certain airlines, but in this case you'd specifically mentioned that security was American TSA, hence the confusion. From Dublin T2, about how long were you in the airport before boarding? I'm out at 14:30 on a Sunday, and had hoped to not have massive queues to deal with but the more I read the more I think I'll need to budget at least 3 hours.
We got there at 11.50 and had enough time for the 14.30. I also noticed that a lot of the flights have been leaving late. I suspect that is due to Check-in and pre-clearance delays. We left pushed back on time and got in a little early. YMMV.

Search Imgur for “Norwegian Line DUB April 28” to see what the line was like at 12.40 to get a sense of what arriving with about 2 hours to check in would be like. This was the line after we checked in.

Last edited by NewbieRunner; Jun 11, 2019 at 7:24 am Reason: Merge consecutive posts by same member
GavinHogan is offline  
Old Apr 30, 2019, 1:19 am
  #47  
 
Join Date: Jan 2014
Posts: 108
new Evelop A330 for LGW-JFK

Originally Posted by ironmanjt
Let's hope that's the bird they're planning to use on JFK-LGW then....the ex-SQ seats won't be bad at all for Norwegian's prices...
Ah that would make sense then with the 30 J seats as seen on my booking/Res seat plan
(an ex SQ A330-300 with 30J and 255Y just arrived at Evelop)

I have row 1A and C for 30 JUL 11.25 am ex JFK and they have seemingly been protected.

Hopefully this will be a nice flight then
rog747 is offline  
Old May 7, 2019, 10:46 am
  #48  
 
Join Date: May 2019
Posts: 3
Hi all

Thanks for the info so far. I have never flown Norwegian and was looking forward to checking out the experience on the 737-Max. I had booked an exit seat and was curious what transl atlantic travel was like in a narrow body plane with no entertainment.
I thought once the planes were grounded the Norwegian 787 models would be brought in to replace them. I have received an email today saying that it is now Evelop Air on an A330. Unfortunately if I had of known this at the time of booking I would have spent the extra €200 for an Aer Lingus flight.

Anyway.....I have since re booked with Norwegian an exit seat on this Evelop Air A330 (Seat 33A) - I'm flying Dublin - Stewart at the end of July.

What I would love to know is how comfortable these exit seats on Evelop Air are?? I'm 6'1 and big boned you could say Are they suitable for larger people?
Sitting in the exit row on the Norwegian 737-Max would not have been an issue as I have sat in similar on Ryanair and other European airlines.

Many Thanks for any help.
paulb606 is offline  
Old May 7, 2019, 11:54 am
  #49  
 
Join Date: Feb 2018
Programs: UA, AA
Posts: 60
I'm flying on that route tonight and will give a trip report as time and wifi allows. I'm booked in 1D from SWF to DUB (it's an all-Y config, so every seat should presumably be the same, in theory), and while I'm not quite as tall as you, I'm probably heavier and wider. Personally I wasn't looking forward to the MAX-8, but for the ultra low sale price I paid ($266 return, back in late March) I wasn't about to complain. For comparison's sake, I've flown EWR<>SEA in coach on a 737-800 (NG) on Alaska. Despite the decent service, the thin/narrow seats were just miserable after about hour three, and that trip cost 3x what this one did! It's about as long from SEA to EWR as it will be from SWF to DUB (add more time coming back, though), so I think the comparison is valid.

They've been using EC-MII on this route, and the seat map on Evelop's site doesn't match D8's seat map, so who knows what's going on. All I can say is there's going to be an awful lot of people in that plane, and I sure wouldn't want to be the last one off, knowing there were over 400 people from your flight alone in front of you, all racing for customs and immigration, along with the rest of the trans-Atlantic fleet. This is why my original plan was to go into Shannon on the MAX. Fewer people, smaller airport, closer to my destination, etc. But again, for the price, it's more a case of grin-and-bear-it than anything else.
NJRadioGuy is offline  
Old May 7, 2019, 3:04 pm
  #50  
 
Join Date: May 2019
Posts: 3
Originally Posted by NJRadioGuy
I'm flying on that route tonight and will give a trip report as time and wifi allows. I'm booked in 1D from SWF to DUB (it's an all-Y config, so every seat should presumably be the same, in theory), and while I'm not quite as tall as you, I'm probably heavier and wider. Personally I wasn't looking forward to the MAX-8, but for the ultra low sale price I paid ($266 return, back in late March) I wasn't about to complain. For comparison's sake, I've flown EWR<>SEA in coach on a 737-800 (NG) on Alaska. Despite the decent service, the thin/narrow seats were just miserable after about hour three, and that trip cost 3x what this one did! It's about as long from SEA to EWR as it will be from SWF to DUB (add more time coming back, though), so I think the comparison is valid.

They've been using EC-MII on this route, and the seat map on Evelop's site doesn't match D8's seat map, so who knows what's going on. All I can say is there's going to be an awful lot of people in that plane, and I sure wouldn't want to be the last one off, knowing there were over 400 people from your flight alone in front of you, all racing for customs and immigration, along with the rest of the trans-Atlantic fleet. This is why my original plan was to go into Shannon on the MAX. Fewer people, smaller airport, closer to my destination, etc. But again, for the price, it's more a case of grin-and-bear-it than anything else.

Thanks NJRadioguy, yeah I’m large enough too so any feedback on the size and comfort of the exit seats on these flights will be very much appreciated. I’m in 33A so a similar one to yourself.

Safe trip to the old Emerald Isle 👍
paulb606 is offline  
Old May 8, 2019, 3:10 am
  #51  
 
Join Date: Jan 2014
Posts: 108
The issue with many exit row seats (especially on wide body jets at the big door exits) is that they can be narrower and the tray tables are in the arm rests meaning hip width is restricted - That is often the trade off versus the legroom.

A320 and 737 over wing exit seats do not usually have this problem
rog747 is offline  
Old May 10, 2019, 11:32 am
  #52  
 
Join Date: Dec 2018
Location: Northern California
Posts: 116
I hope these flights are at least bearable for folks. Every time I open this thread, I misread the outbound airport code and go, "Wow they're flying A330 from Sacramento to Ireland? THAT is a long flight."
Phrastus is offline  
Old May 11, 2019, 1:27 am
  #53  
 
Join Date: Jan 2014
Posts: 108
The A330 is a decent long haul plane - Y seating is normally a more pleasant 2-4-2 (Air Transat have a 3-3-3 on some of theirs)

Evelop seem to have a reasonable feedback when operating for others -
They have an all Y config on the Irish routes for DY,
plus another a/c with 30C and 255Y which Norwegian are leasing for the LGW-JFK am flight.

A Y seat in the rows of 2 on the side of an A330 is likely more appealing crossing the pond than being on a 737.
rog747 is offline  
Old May 13, 2019, 8:53 am
  #54  
 
Join Date: Feb 2018
Programs: UA, AA
Posts: 60
OK, so here's the lowdown. I just got back last night and I wanted to give a good report from a computer with a real keyboard, rather than from my phone when I was over there. Luggage weight restrictions meant the laptop was a casualty of D8's 10kg restriction. So here goes.

The good: It's a new aircraft and the ride both ways was extremely smooth. Didn't feel rickety or give off the chewing-gum-and-bailing-wire feel I've had on other charter type airplanes.
The not so good:
  • No WiFi.
  • Extremely limited and quite dated IFE options
  • The moving map was 1980s-level rudimentary, and only updated every 4 or 5 minutes, it seemed.
  • No blankets.
  • No pillows.
  • No flight deck announcements other than "cabin crew prepare for takeoff/approach/landing." Nothing else. No updates on destination WX or ETA. Not even a message with the local time at arrival.
  • 2-4-2 config was OK, but bulkhead seats were indeed narrower. Seat pitch narrow and cusions unconfortable after 4-5 hours for anybody with bigger proportions. More on the seats in a bit.
One big issue for me on these two flights were the Spanish speaking FAs, While nice people and competent, they spoke almost no English at all, and had trouble reading the announcements off their iPads (I was watching this happen from 1D on the way over and 1C on the way back). While annoying when trying to order a snack—she understood the words "coffee" and "tea" but had no idea how to say the words describing the snack options on the cart she was serving from—this might be far more of a problem if their safety skills were required. Their heavily-accented English was virtually impossible to understand in the usual inflight messages, but if Something Happened that required detailed instructions to passengers, that could be problematic on this route. It would be understandable when ferrying Spanish speaking passengers to and from BCN or MAD, but when serving on a route from one unilingual-English speaking nation to another, it is an issue. There were a total of 9 FAs on the flight, based in two stations; 5 up-front and 4 amidships. Two of them were actual D8 employees, and seven were Evelop crew. The flight deck crew was Evelop.

Seat specifics. 1D over. 1D and 1H, on paper, look great. At SWF you board from door L1, I sat down and could stretch my feet out no problem. I thought I had scored the best seat on the airplane. Well...no. After takeoff, the FAs close off the curtain between their compartment between the flight deck and the cabin, and keep the florescent lights on the whole time. So a thin sliver of bright white light shines out RIGHT IN YOUR FACE from the slit between the curtain and bulkhead. What's more, the compartment for their luggage is behind the 1C bulkhead, so first row port side pax will constantly find the FAs going into that compartment to access their luggage. The noise from the service prep is annoying, but that's to be expected, I guess, but what was NOT expected was the fact they didn't shut up the entire flight, from takeoff to landing, they were talking--LOUDLY--amongst themselves. It appeared to be the same in the section between rows 12 and 13 from what I could tell on my few walks back to stretch my legs. On the day return flight this wasn't so bad, but on an overnight flight where everybody was trying to sleep it was VERY annoying.

I would say there were a total of 8 good seats on this entire flight. 12 A/B, 12 H/J (or whatever the starboard pair are called), and 33 A/B H/J. Unlimited legroom, no loud FAs or light beams in your face. I didn't get a good look at the over-wing exit seats so no comment there.

Note that in Dublin, you board/disembark through L2, not L1; the opposite from SWF.

I did not order a meal, and that was a good decision. What they served was a very small portion and definitely not worth $30 or whatever they were selling it for. Fill up before boarding and you'll be grand. They do offer beer and wine purchases, but here's the thing. They only made two passes through the cabin on the way over (first for meals, then for drinks, one immediately after the other, around 1.5 or 2 hours after T/O). Nothing for the rest of the flight. On the way back they made a third pass for snacks/drinks with about 2 hours left in the air. That was appreciated.

I would fly that aircraft again only if I could get row 12 or 33 left or right sides,or overwing exit rows, and only if I couldn't get a seat on a comparable mainstream airline within a couple of hundred dollars.I'm normally a Premium-economy traveler for longhaul (or at least more legroom or exit row seat), so this was an unpleasant experience for me. For what I paid, I guess it was acceptable, and if you're a smaller person who can fit in a regular seat you'll probably do well.
NJRadioGuy is offline  
Old May 13, 2019, 3:16 pm
  #55  
 
Join Date: Jan 2017
Posts: 331
Originally Posted by NJRadioGuy
Their heavily-accented English was virtually impossible to understand in the usual inflight messages, but if Something Happened that required detailed instructions to passengers, that could be problematic on this route. It would be understandable when ferrying Spanish speaking passengers to and from BCN or MAD, but when serving on a route from one unilingual-English speaking nation to another, it is an issue.
I have to nitpick: flights between USA and Republic of Ireland are between unilingual and bilingual country. Of course, those Irish who have Gaelic as their first language almost certainly do understand also English.
Hezu is offline  
Old May 13, 2019, 5:09 pm
  #56  
 
Join Date: Feb 2018
Programs: UA, AA
Posts: 60
Originally Posted by Hezu
I have to nitpick: flights between USA and Republic of Ireland are between unilingual and bilingual country. Of course, those Irish who have Gaelic as their first language almost certainly do understand also English.
Yes, of course you're right, and I respectfully stand corrected. Considering Irish is placed above English on all of their road signs (and the county names on the license plates) I should have remembered that. And I did hear a fair bit of it in Connemara and Galway last week. But I believe the point about them not understanding or speaking English fluently still stands. Whether or not they can understand my snack order is a minor nit-pick. Not understanding them trying to guide pax to safety after an accident a bit more of a problem.
NJRadioGuy is offline  
Old May 14, 2019, 3:16 pm
  #57  
 
Join Date: May 2019
Posts: 1
Offered a full refund?

Originally Posted by NJRadioGuy
Just got a text message this morning from D8 confirming the A330 change and offering a full refund if I wish. Obviously not going to take it but there it is.

Hate to belabor the luggage situation, but I'm wondering whether a soft-sided duffel will pass muster with them if it's 2 centimeters bigger (when set down flat) in one dimension. I bought what was advertised as a 55cm bag but it's 57cm. Since it won't be fully stuffed I can scrunch it down a bit, but I'm wondering how closely they'll check this? It'll be well under 10kg. I like the bag and don't want to buy another one if I can avoid it, but if they're crazy-strict it might be money well spent.
We have received MULTIPLE emails from D8 alerting us to our schedule change and now the carrier change. They specifically told me that as they are scheduled to fly from DUB to SWF they will not refund my airfare.
Jkerimac is offline  
Old May 15, 2019, 12:32 pm
  #58  
 
Join Date: Feb 2018
Programs: UA, AA
Posts: 60
Originally Posted by Jkerimac
We have received MULTIPLE emails from D8 alerting us to our schedule change and now the carrier change. They specifically told me that as they are scheduled to fly from DUB to SWF they will not refund my airfare.
Which makes sense if you booked to/from Dublin before the equipment change. In my case, I was booked to and from Shannon.
NJRadioGuy is offline  
Old May 15, 2019, 3:40 pm
  #59  
 
Join Date: May 2019
Posts: 1
Norwegian using from Evelop Airlines (LGW-JFK))

New poster here, I've received an email yesterday advising that the Norwegian have subbed our Flight from LGW to JFK using Evelop, I appreciate there is another similar thread but that was for a different route.

I'm trying to establish which aircraft it will be subbed for, to figure out the best seats. i.e not too close to the toilets etc.

I'd added in a composite from the seat booking page on the Norwegian air seat booking page, but I'm not allowed to post it due to less than 5 posts

i.imgur.com/jNxdATu.jpg
Dan Hodson is offline  
Old May 17, 2019, 5:46 am
  #60  
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Join Date: Jun 2018
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GFrye is offline  


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