Norwegian Air stability through summer?
#616
Join Date: Jan 2017
Posts: 331
Planning for the worst already but won't give up any chance to get our money back if things go south, that's almost $2000 spent already and way past the time to dispute through CC company. Pretty sad to see this as I flew them couple times before from NorCal to Rome and Barcelona and enjoyed their 787. Also, this is the only way to get to Oslo from NorCal without transferring.
#617
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,419
We have couple RT non-flex tickets from SFO-OSL at end of June booked from last year. With current situation what are the chances that they will resume any flights by then? Planning for the worst already but won't give up any chance to get our money back if things go south, that's almost $2000 spent already and way past the time to dispute through CC company. Pretty sad to see this as I flew them couple times before from NorCal to Rome and Barcelona and enjoyed their 787. Also, this is the only way to get to Oslo from NorCal without transferring.
BTW, this issue keeps coming up and amazes me: who gives a struggling airline $2k many months in advance for flights? Why? I haven't paid $300 in the past year to fly across the Atlantic. Why would you pay so much money so far in advance to a low fare airline that might not be around? You've heard of airlines like Air Berlin, right? There's a rule of reason on this stuff, folks. At least do some research before you buy your next ticket. Sites like theflightdeal and secretflying will get you across the Atlantic for cheap, on airlines that will still exist.
#618
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
We have couple RT non-flex tickets from SFO-OSL at end of June booked from last year. With current situation what are the chances that they will resume any flights by then? Planning for the worst already but won't give up any chance to get our money back if things go south, that's almost $2000 spent already and way past the time to dispute through CC company. Pretty sad to see this as I flew them couple times before from NorCal to Rome and Barcelona and enjoyed their 787. Also, this is the only way to get to Oslo from NorCal without transferring.
If you bought the ticket through a reseller such as priceline, you will have to discuss this with them.
I assume that Norwegian has not formally cancelled your flight so about the only thing you can do right now is to be armed with as much information as possible. Here's one article that may help a bit: https://www.forbes.com/sites/gabriel.../#657042d745ef
I would call your credit card company and ask what would happen if Norwegian goes out of business, and even if they say tough luck, I'd still file for reimbursement if/when you aren't able to travel.
There is also some information posted on Norwegian's website that you might want to take a look at.
#619
Join Date: Jul 2001
Posts: 3,975
I posted a similar question upthread (post #535 ) and didn't get an answer here. In my case (although I booked it for family members who wanted to arrive in Rome at the same time as us, flying separately) I got an email with a cancellation number saying essentially "give us time." I'm not sure if it was here or elsewhere they said to allow 4-8 weeks, which would take it to mid-May. On the Chase site, there's no longer a "dispute this charge" link on that charge, but would it be reasonable to send Chase a secure message asking about it? As the airline has shrunken to near nothing, should I still give them until the 8-week mark?
#620
Join Date: Sep 2017
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, AS MVP Gold, National EE, Hertz PC
Posts: 269
Much appreciated for all the response. Agreed that the chances are slim and I should prepare for the worst. The tickets were paid by CSR and Chase have a time limit of 60 days to dispute any charge, still possible to shoot a message and ask but not giving any high hopes.
As for booking in advance, everyone has their reasoning. Planning a trip to Lofoten requires early booking on basically all accommodations and transportation especially for Summer high season, and to fit the timing of all transfers seamlessly requires securing advance ticketing. Prices for summer peak season was never cheap on any cross Atlantic flights anyway. Of course, this was the norm before the pandemic. Most likely iahphx never had planned trips before and just jump on any sub $300 fairs he could get his hands on.
As for booking in advance, everyone has their reasoning. Planning a trip to Lofoten requires early booking on basically all accommodations and transportation especially for Summer high season, and to fit the timing of all transfers seamlessly requires securing advance ticketing. Prices for summer peak season was never cheap on any cross Atlantic flights anyway. Of course, this was the norm before the pandemic. Most likely iahphx never had planned trips before and just jump on any sub $300 fairs he could get his hands on.
#621
Join Date: Nov 2014
Posts: 26
Fredriksen guaranteed that in case the issue was not fully subscribed, he would subscribe the remaining up to 800 million NOK.
#622
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,419
Much appreciated for all the response. Agreed that the chances are slim and I should prepare for the worst. The tickets were paid by CSR and Chase have a time limit of 60 days to dispute any charge, still possible to shoot a message and ask but not giving any high hopes.
As for booking in advance, everyone has their reasoning. Planning a trip to Lofoten requires early booking on basically all accommodations and transportation especially for Summer high season, and to fit the timing of all transfers seamlessly requires securing advance ticketing. Prices for summer peak season was never cheap on any cross Atlantic flights anyway. Of course, this was the norm before the pandemic. Most likely iahphx never had planned trips before and just jump on any sub $300 fairs he could get his hands on.
As for booking in advance, everyone has their reasoning. Planning a trip to Lofoten requires early booking on basically all accommodations and transportation especially for Summer high season, and to fit the timing of all transfers seamlessly requires securing advance ticketing. Prices for summer peak season was never cheap on any cross Atlantic flights anyway. Of course, this was the norm before the pandemic. Most likely iahphx never had planned trips before and just jump on any sub $300 fairs he could get his hands on.
#623
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
Most likely iahphx never had planned trips before and just jump on any sub $300 fairs he could get his hands on.
While I understand the desire to take a direct flight, it sounds like that routing has never had enough passengers to make it viable for any airline.
I still remember watching an interview of a tourist in Hawaii in spring 2008. He flew with his family to Hawaii on Aloha Airlines round trip tickets. While there, Aloha went out of business. He rebooked on ATA Airlines. And ATA went out of business before they flew home. By that point, flights were completely full to the mainland and he probably paid many more times on one of the remaining carriers. He probably got his fares for Aloha and ATA refunded by his credit card company, but I suspect he could have flown round trip to Hawaii multiple times for what he ended up paying to a surviving carrier.
#624
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
We have couple RT non-flex tickets from SFO-OSL at end of June booked from last year. With current situation what are the chances that they will resume any flights by then? Planning for the worst already but won't give up any chance to get our money back if things go south, that's almost $2000 spent already and way past the time to dispute through CC company. Pretty sad to see this as I flew them couple times before from NorCal to Rome and Barcelona and enjoyed their 787. Also, this is the only way to get to Oslo from NorCal without transferring.
If Norwegian ceases operations due to insolvency, you will have a direct claim immediately.
As to the broader issue, the suggestion above was simply that Norwegian has been on the rocks for several years. People have been stranded, have had their departure airports and timings changed, and all manner of problems. While Covid-19 may have hastened the end, this has been a risky booking since it was made.
#625
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Well that would indeed be the argument for why Norwegian is toast. If you owned an airplane, and the choice was get your airplane back or turn it into Norwegian shares, I think the choice is pretty obvious.
But the "obvious" often doesn't happen here.
Here's more:
https://www.reuters.com/article/us-n...-idUSKBN21Z2V5
But the "obvious" often doesn't happen here.
Here's more:
https://www.reuters.com/article/us-n...-idUSKBN21Z2V5
#626
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Join Date: Nov 2019
Location: The part of NC where we have electricity, paved roads, and high school diplomas.
Programs: AA Platinum
Posts: 3,132
#627
Join Date: Sep 2008
Posts: 7,875
Much appreciated for all the response. Agreed that the chances are slim and I should prepare for the worst. The tickets were paid by CSR and Chase have a time limit of 60 days to dispute any charge, still possible to shoot a message and ask but not giving any high hopes.
As for booking in advance, everyone has their reasoning. Planning a trip to Lofoten requires early booking on basically all accommodations and transportation especially for Summer high season, and to fit the timing of all transfers seamlessly requires securing advance ticketing. Prices for summer peak season was never cheap on any cross Atlantic flights anyway. Of course, this was the norm before the pandemic. Most likely iahphx never had planned trips before and just jump on any sub $300 fairs he could get his hands on.
As for booking in advance, everyone has their reasoning. Planning a trip to Lofoten requires early booking on basically all accommodations and transportation especially for Summer high season, and to fit the timing of all transfers seamlessly requires securing advance ticketing. Prices for summer peak season was never cheap on any cross Atlantic flights anyway. Of course, this was the norm before the pandemic. Most likely iahphx never had planned trips before and just jump on any sub $300 fairs he could get his hands on.
#628
Join Date: Sep 2017
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, AS MVP Gold, National EE, Hertz PC
Posts: 269
Have your flights been cancelled? If so, then you are due a refund under Norweigian's own COC, as well as US and EU rules. You will need to request a refund and then wait 7 days, at which point you may initiate a chargeback. If you cancel, all you get is a credit voucher which is about to become worthless.
If Norwegian ceases operations due to insolvency, you will have a direct claim immediately.
As to the broader issue, the suggestion above was simply that Norwegian has been on the rocks for several years. People have been stranded, have had their departure airports and timings changed, and all manner of problems. While Covid-19 may have hastened the end, this has been a risky booking since it was made.
If Norwegian ceases operations due to insolvency, you will have a direct claim immediately.
As to the broader issue, the suggestion above was simply that Norwegian has been on the rocks for several years. People have been stranded, have had their departure airports and timings changed, and all manner of problems. While Covid-19 may have hastened the end, this has been a risky booking since it was made.
Actually depends on how you mean transportation. Rental cars or the bus? The bus has pretty decent availability (schedule) and is very nice (though you cannot always get the one with the bathroom, sadly). Accommodations are also not hard, if you don't mind staying at a hostel type environment. I think the high costs of everything there make it seem like you need to plan a lot, maybe?
#629
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Join Date: Nov 2019
Location: The part of NC where we have electricity, paved roads, and high school diplomas.
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Norwegian Air Shuttle CEO writing an open letter on LinkedIn – “we are still fighting like dogs”
“Tuesday April 21 was a dark day in our history and I feel personally really sorry for all the great Red Nose Warriors we have disappointed. It is important for me to underline that we are still fighting like dogs and the extraordinary general meeting on the 4th of May is vital for our FINANCIAL RESTRUCTURE and to get access to the 3bNOK in liquidity from the Norwegian government.
At the same time we are constructing a stronger NEW NORWEGIAN that will continue after Covid-19. With this in place we will fight our way back so we can rehire the majority of our great colleagues that we lost yesterday. At the end it is all about ensuring our customers and Red Nose Warriors that Norwegian will live after Covid-19 and that we can return proudly to the sky as in the picture.”
Jacob Schram
CEO Norwegian
-------------------------------------
Explainer: Why Norwegian Air matters to Norway
OSLO (Reuters) - Norwegian Air (NWC.OL), the budget carrier that changed the way people travel across the Atlantic, is fighting for survival as the coronavirus pandemic deepens the company’s financial straits, forcing it to furlough staff and cancel flights.
WHY DOES THE AIRLINE MATTER TO NORWAY?
While governments across the world are trying to shore up national airlines, Norwegian Air is particularly valuable to its home country because of Norway’s vast geography, which stretches more than 2,200 kilometres across fjords and mountains, with few train lines to transport locals and tourists.
Its capital Oslo is closer to Munich than to its own northernmost mainland town, Hammerfest. The journey would take 24 hours by car.
As a result, domestic flights by Norwegian and its rivals Wideroe and SAS (SAS.ST), play a more important role in Norway’s infrastructure than airlines in many other countries.
Last edited by WindowSeatFlyer; Apr 23, 2020 at 8:16 am
#630
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Not yet, but expecting to get more information sometime next month with the current situation. Good to know a refund is still possible if Norweigian can hang on until June. However, if worst case comes to ceasing operation, I recall that Chase removed financial insolvency from their trip cancellation insurance policy for CSR sometime back. In this case, I may have run out of luck. Understood that I was taking risk booking ahead for Norweigian, and aware of their financial troubles but did research a bit before making the decision. Under normal circumstances, it seems like the pattern of recent bankruptcy for troubled budget airlines were mostly after summer peak season when entering slow winter season. With this in mind, we bite the bullet to went ahead with our plans. Clearly that people in this forum has more experiences and insights than me, it's lesson learned and to avoid in the future.
June 26th.
Indeed, it's one of the more expensive destinations that we were planning. Our reservation includes a week of rental car and a couple better Rorbuers in Reine and Ballstad, those were usually booked out far in advance. Gladly, at least I can get those refunded without much hassle.
June 26th.
Indeed, it's one of the more expensive destinations that we were planning. Our reservation includes a week of rental car and a couple better Rorbuers in Reine and Ballstad, those were usually booked out far in advance. Gladly, at least I can get those refunded without much hassle.
Card issuers also track bankruptcies carefully. If your carrier is not operating as a result, processing the chargeback should be close to immediate (and certainly within a day or two).
Card issuers hold back a percentage of charges made so that they do not get stuck with the loss. As a vendor's financial situation worsens, the holdback is increased. There is no reason for you, as a consumer, to wait longer than the required