SATA EU261 claim

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Old Jan 14, 19, 9:04 pm
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SATA EU261 claim

Can anyone recommend an EU261 claim company (no win, no fee) that would pursue a claim against SATA for delay on an intra-Portugal flight. I've contacted Bott & Co and EU Claim but both don't have jurisdiction in Portugal. Also contacted Reclamador but they are adamant on conversing only in Spanish.
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Old Feb 8, 19, 1:01 pm
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Noone? Not surprising then that SATA was found to be the worst airline when it comes to honouring EU261 claims (and with the Portuguese enforcement body seemingly useless).
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Old Feb 11, 19, 11:19 pm
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Originally Posted by a9504477 View Post
Can anyone recommend an EU261 claim company (no win, no fee) that would pursue a claim against SATA for delay on an intra-Portugal flight. I've contacted Bott & Co and EU Claim but both don't have jurisdiction in Portugal. Also contacted Reclamador but they are adamant on conversing only in Spanish.
Sorry, we're not supposed to advertise claims agencies here. If you search for them on Google you'll get a number of hits. Most of them will take your case if it is a winning case.
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Old Feb 12, 19, 5:00 am
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Originally Posted by mmff View Post
Sorry, we're not supposed to advertise claims agencies here. If you search for them on Google you'll get a number of hits. Most of them will take your case if it is a winning case.
The issue is that it was a domestic Portuguese flight, so the OP needs to sue in Portugal. The OP probably needs to find an agency which has lawyers in Portugal as the other agencies won't know how to sue the airline. I think that this is where the problem lies.
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Old Feb 14, 19, 3:45 pm
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Originally Posted by Some person View Post
The issue is that it was a domestic Portuguese flight, so the OP needs to sue in Portugal. The OP probably needs to find an agency which has lawyers in Portugal as the other agencies won't know how to sue the airline. I think that this is where the problem lies.
Yes, exactly. Happy to receive recommendations by PM if it's a problem posting in the forum.
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Old Feb 14, 19, 10:52 pm
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In the thread of EU261 and TAP someone suggested using the "livro reclamaçoes" of the Portuguese government. You might want to give that a go.

Otherwise go straight for the Portuguese branch of the European small claims court.
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Old Feb 15, 19, 2:48 am
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If you're based in the UK, instead of the regular small claims court there is also the ESCP, or European Small Claims Procedure, which is designed for cross border claims within the EU. It was being used regularly against Ryanair for a while until they changed the rules, but could be what you need. One of the problems was getting a court familiar with the procedure so do your homework.
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