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Ryanair dodging legitimate claims ...'company policy’​​​​​​​

Ryanair dodging legitimate claims ...'company policy’​​​​​​​


Old Jan 22, 18, 1:52 am
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Ryanair dodging legitimate claims ...'company policy’​​​​​​​

From the Guardian

It seems that many customers experiencing IRROPS with Ryanair are being misled by the airline in an attempt to keep costs down and profits high.

Airlines are notoriously eager to duck their legal obligation to pay compensation when a flight is delayed, but, in refusing to repay expenses, Ryanair sinks a level further. Although the law is clear that passengers must be rerouted at the airline’s expense if a flight is cancelled or diverted, even if the cause is an “extraordinary circumstance” outside the airline’s control, Ryanair attempts to rewrite the rules.
Anecdotally if you keep on at them they will pay eventually.
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