Norwegian Premium and lounge access
Oct 13, 2017, 7:01 pm
#1
Original Poster
Join Date: Apr 2006
Programs: UA, AA, WN, JB, Hilton Honors, Starwood
Posts: 426
Norwegian Premium and lounge access
Hi,
I will be flying premium on Norwegian to Gatwick, but on my next leg I am flying economy as there is no premium class to Stockholm. I have a 41/2 hour layover at Gatwick. The flights are on the same reservation number. I called Norwegian and confirmed that I will have lounge access at Gatwick, however I have read that some passengers were denied accesss to the lounge because the next leg is in economy.
Has anyone been denied, or allowed in the lounge? Any insight you can give me would be greatly appreciated.
Thank you
ML
I will be flying premium on Norwegian to Gatwick, but on my next leg I am flying economy as there is no premium class to Stockholm. I have a 41/2 hour layover at Gatwick. The flights are on the same reservation number. I called Norwegian and confirmed that I will have lounge access at Gatwick, however I have read that some passengers were denied accesss to the lounge because the next leg is in economy.
Has anyone been denied, or allowed in the lounge? Any insight you can give me would be greatly appreciated.
Thank you
ML
Oct 14, 2017, 12:36 am
#2
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,110
Hi,
I will be flying premium on Norwegian to Gatwick, but on my next leg I am flying economy as there is no premium class to Stockholm. I have a 41/2 hour layover at Gatwick. The flights are on the same reservation number. I called Norwegian and confirmed that I will have lounge access at Gatwick, however I have read that some passengers were denied accesss to the lounge because the next leg is in economy.
Has anyone been denied, or allowed in the lounge? Any insight you can give me would be greatly appreciated.
Thank you
ML
I will be flying premium on Norwegian to Gatwick, but on my next leg I am flying economy as there is no premium class to Stockholm. I have a 41/2 hour layover at Gatwick. The flights are on the same reservation number. I called Norwegian and confirmed that I will have lounge access at Gatwick, however I have read that some passengers were denied accesss to the lounge because the next leg is in economy.
Has anyone been denied, or allowed in the lounge? Any insight you can give me would be greatly appreciated.
Thank you
ML
https://www.norwegian.com/uk/travel-info/check-in-and-boarding/lounge-access/
Travelling on a connecting flight?
Unfortunately lounge access is not available for your connecting short haul flight. Lounge access is available only before your long haul flight to or from the U.S. or Thailand.
Oct 14, 2017, 7:17 am
#4
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,110
That is unfortunately often a consequence of outsourced call centers. Information on finer details is not accurate.
Oct 16, 2017, 7:12 am
#5
Join Date: Apr 2008
Location: Bridport, Dorset
Programs: Mucci, BA Bronze, Hilton Gold
Posts: 2,127
If you have a Priority Pass I'd definitely recommend prebooking. It costs a fiver, but everytime I have had airline access to the lounge there have been several disgruntled PP customers waiting outside.