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Warning: TAP Changes Fare Class of Discount Tickets

Warning: TAP Changes Fare Class of Discount Tickets

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Old Feb 26, 19, 2:30 pm
  #46  
 
Join Date: Feb 2019
Programs: UA Plat ("Bonvoy" Gold; Hertz Prez)
Posts: 1
No clarity to this situation in 2019 ...

TAP's website still doesn't show fares in the search nor in the purchase pages.

Booked Classic Economy VIE-LIS-JFK, for early January.
Email shows the "4359 Victoria miles" alongside the purchase price (so a bit short of the circle of 4802).

Nothing posted after about a month to UA.
Tried online form, came back with fare class A ... denied any mileage.
Opened a case w/ United, they're insisting it's fare class A and haven't credited anything.
At nearly 700 Euro one-way, it was in no way an early or low fare.

I've asked for a receipt, but a fare basis is nowhere to be found on it.
UA won't confirm how THEY got the fare code.

In short, I'm extremely skeptical that it deserves to be fare code A and that I shouldn't get ANY miles.
Even 50% would be acceptable, 0 is not.

So a couple of questions, based on everything I've read about :

1.) How am I going to get an actual fare basis from TP on this??
2.) How can I search what fares are even listed for this route?? Picking an arbitrary Sunday, March 31 on ITA Matrix, shows fare of 'L' but that's obviously not definitive.

Any help, greatly appreciated.
wanderingproblem is offline  
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Old Feb 26, 19, 11:19 pm
  #47  
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,243
Originally Posted by wanderingproblem View Post
2.) How can I search what fares are even listed for this route?? Picking an arbitrary Sunday, March 31 on ITA Matrix, shows fare of 'L' but that's obviously not definitive.
In the matrix you could try forcing C:TP+ and "f BC=A" and then going through the alphabet, when a fare appears write down the price and compare with what the TP website offers. Hardly bombproof, but could help. I, X, O, can be skipped
malmostoso is offline  
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Old Mar 2, 19, 3:38 am
  #48  
 
Join Date: Jul 2007
Location: E
Programs: MSC (Miles Slut Club); Cunard- Diamond 300+; Princess- Elite 200+; Royal Caribbean- Diamond; QF LTG
Posts: 4,125
Wow, TAP has some nice fares when I was searching flight. But I would never book with them now as the hidden fare code is too much of a skill and lottery. [go figure].
chongcao is offline  
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Old Mar 24, 19, 4:09 pm
  #49  
pok
 
Join Date: Feb 2017
Posts: 4
Is it maybe minimum of fare (discount, basic, classic, plus,...) and booking class? I got 10% on a classic fare (international flight) in booking class O at Asiana Club
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