Does TAP have a new business class?
Apr 20, 2016, 3:04 pm
#1
Original Poster
Join Date: Aug 2010
Location: Boston
Programs: HHonors Diamond, Marriott Platinum, United 1K,
Posts: 209
Does TAP have a new business class?
When I called to get seat assignments for BOS-LIS, the agent said, "This is a new business class", said the seats were lie flat, and put me in row 5. The flight is on a A330-200.
Seatguru says TAP's A330-200s are not lie flat and do not have a row 5 in business class, so I'm confused...
Seatguru says TAP's A330-200s are not lie flat and do not have a row 5 in business class, so I'm confused...
Apr 20, 2016, 5:15 pm
#2
Join Date: Apr 2010
Location: NYC
Programs: Miles&more, SPG, Hyatt
Posts: 536
Yes... The BOS and JFK flights are full flat per planned, unless something changes last minute. The old ones don't have 5 rows.
They are getting 2 planes from Azul that have this configuration. Same for the new deliveries direct to TP
They are getting 2 planes from Azul that have this configuration. Same for the new deliveries direct to TP
Apr 20, 2016, 6:48 pm
#3
Original Poster
Join Date: Aug 2010
Location: Boston
Programs: HHonors Diamond, Marriott Platinum, United 1K,
Posts: 209
Do you know where I can find a seat map?
Jun 1, 2016, 6:47 am
#6
Join Date: May 2012
Location: Basel, CH
Programs: LX *SEN, A3*G
Posts: 11
You can check the Azul a330-200 seat map, the planes are ex-Azul and the interiors are basically the same.
Seatguru Azul Airlines A330-200
Seatguru Azul Airlines A330-200
Last edited by passosboard; Jun 1, 2016 at 6:53 am
Jul 1, 2016, 4:49 pm
#7
Original Poster
Join Date: Aug 2010
Location: Boston
Programs: HHonors Diamond, Marriott Platinum, United 1K,
Posts: 209
On TP218 from BOS to LIS and there was an aircraft swap to their old A330. Really disappointed, and also surprised that they are already having operational issues on a 15 day old route!
Last edited by DAS02135; Jul 10, 2016 at 10:16 am
Jul 10, 2016, 10:32 am
#10
Original Poster
Join Date: Aug 2010
Location: Boston
Programs: HHonors Diamond, Marriott Platinum, United 1K,
Posts: 209
Lis-Bos on the 9th used an old one again. And that's even with TAP confirming on Twitter the morning of the flight that it would have the new lie-flat seats.
May 9, 2017, 4:43 am
#11
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,087
What is proper compensation for an aircraft swap? We had 2K, a lie-flat "throne" seat. Upon check-in, the plane was swapped and the seat was much worse, with an adjacent passenger to prevent aisle access.
May 9, 2017, 8:51 am
#12
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,722
TP does not charge different prices for the different types of business class, or for seats without direct aisle access.
You are never guaranteed a particular aircraft type.
The issue of compensation would only arise if you were not accommodated in the cabin class that you paid for.
May 10, 2017, 5:37 pm
#15
Join Date: Jun 2007
Location: LIS
Programs: FB LTPE, TP Gold, All Gold
Posts: 1,180