The RYANAIR thread
#106
Join Date: Dec 2007
Location: Cambridge, UK
Posts: 261
Do you receive a claim tag when luggage is gate checked using the yellow tags? How would the bag be traced if there's no record of the tag number that was attached?
I've only experienced it twice: once at Athens where they used normal white bag tags that had been pre-printed, which came with the normal claim tag; and a second time where my luggage was taken off me by the cabin crew once on the plane as there was no space left anyone, I didn't receive a claim tag and had a very nervous wait at the carousel on arrival. No experience of the yellow type of tags.
I know you also don't get a tag when using the self-service luggage check-in, but I'm told the system records the tag number against your booking details electronically. This doesn't happen with the gate checking system.
I've only experienced it twice: once at Athens where they used normal white bag tags that had been pre-printed, which came with the normal claim tag; and a second time where my luggage was taken off me by the cabin crew once on the plane as there was no space left anyone, I didn't receive a claim tag and had a very nervous wait at the carousel on arrival. No experience of the yellow type of tags.
I know you also don't get a tag when using the self-service luggage check-in, but I'm told the system records the tag number against your booking details electronically. This doesn't happen with the gate checking system.
#107
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,107
gate checked baggage
you'd hope that with the bags left on the tarmac beside the plane as passengers boarded - the chance of them getting lost is fairly low !
#108
Join Date: Dec 2007
Location: Cambridge, UK
Posts: 261
I was thinking more about getting mishandled at the destination end. At Palma airport a few months ago, our airside bus was following a luggage cart. Two items fell off onto the road. Driver saw them but didn't stop, he just left them there. Our bus had to swerve to avoid them, again not stopping to pick them up. I'm sure these sorts of events happen rarely, but nice to have a claim tag just in case.
#109
Join Date: Jul 2003
Location: EARTH
Posts: 295
Any chance to get a full refund of a flight which operated?
snow storm Emma prevented us from flying to BCN on Fri, with Vueling. No problem getting that refunded. the inbound flight was booked for tonight with Ryanair, and it’s opertional. would Ryanair care enough to refund fully as we never made it to BCN on another ticket? I can’t use the Ryanair refund option as that’s only working for non Op flights.
#110
Join Date: Dec 2007
Location: Cambridge, UK
Posts: 261
snow storm Emma prevented us from flying to BCN on Fri, with Vueling. No problem getting that refunded. the inbound flight was booked for tonight with Ryanair, and it’s opertional. would Ryanair care enough to refund fully as we never made it to BCN on another ticket? I can’t use the Ryanair refund option as that’s only working for non Op flights.
Do you have insurance in place?
#111
Join Date: Jul 2014
Posts: 491
snow storm Emma prevented us from flying to BCN on Fri, with Vueling. No problem getting that refunded. the inbound flight was booked for tonight with Ryanair, and it’s opertional. would Ryanair care enough to refund fully as we never made it to BCN on another ticket? I can’t use the Ryanair refund option as that’s only working for non Op flights.
Claim on your insurance.
#112
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,107
new hand luggage policy
i had planned to have it on my shoulder whilst getting my boarding pass checked at the gate, but the gate agent came forward to us last few passenger (the gate area was packed out for our full flight) - and tagged the final passenger's wheely, and walked past my bag (which was almost the same size) sitting on the floor.
looking at the baggage trolley of hand luggage waiting to be loaded into the hold - there were a few non wheelies, although maybe they had been offered up by the passengers.
it does appear (at least with Luton departures) - that if you don't have a wheelie, you have a very good chance of getting your hand baggage into the cabin.
#113
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,107
new hand luggage policy
i tested a different hand luggage type on Saturday - a reasonably large rucksack (but definitely within hand luggage size limits).
it does appear (at least with Luton departures) - that if you don't have a wheelie, you have a very good chance of getting your hand baggage into the cabin.
it does appear (at least with Luton departures) - that if you don't have a wheelie, you have a very good chance of getting your hand baggage into the cabin.
at least that was my experience departing from STN on Friday.
#114
Join Date: Feb 2016
Location: Europe
Posts: 89
I have a 48hr trip to Budapest from Stansted next month, and I plan to carry a normal backpack well within the carry-on dimension limits of other non-budget airlines.
It looks like the small-only policy wasn't followed as strictly per the posts above, but the last message above is more than 3 months old, so just wondering if anyone has recent experience of how strict they are with normal backpacks which aren't exactly the official allowable tiny size?
Admittedly I expect my normal backpack to be only half full, but good to know nevertheless.
It looks like the small-only policy wasn't followed as strictly per the posts above, but the last message above is more than 3 months old, so just wondering if anyone has recent experience of how strict they are with normal backpacks which aren't exactly the official allowable tiny size?
Admittedly I expect my normal backpack to be only half full, but good to know nevertheless.
#115
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,107
I have a 48hr trip to Budapest from Stansted next month, and I plan to carry a normal backpack well within the carry-on dimension limits of other non-budget airlines.
It looks like the small-only policy wasn't followed as strictly per the posts above, but the last message above is more than 3 months old, so just wondering if anyone has recent experience of how strict they are with normal backpacks which aren't exactly the official allowable tiny size?
Admittedly I expect my normal backpack to be only half full, but good to know nevertheless.
It looks like the small-only policy wasn't followed as strictly per the posts above, but the last message above is more than 3 months old, so just wondering if anyone has recent experience of how strict they are with normal backpacks which aren't exactly the official allowable tiny size?
Admittedly I expect my normal backpack to be only half full, but good to know nevertheless.
#116
Join Date: Feb 2016
Location: Europe
Posts: 89
So I have my Ryanair flight on Wednesday evening, but was invited to and able to check-in today (Monday) morning.
Unless this is a glitch, it looks like their new rule may actually be "2 days prior to departure date" rather than "48 hours before departure date and time"
Got a middle seat with a lot of emphasis throughout the check-in process that it was a middle seat ........... some things never change!
Unless this is a glitch, it looks like their new rule may actually be "2 days prior to departure date" rather than "48 hours before departure date and time"
Got a middle seat with a lot of emphasis throughout the check-in process that it was a middle seat ........... some things never change!
#117
Join Date: Apr 2014
Location: NUE
Programs: BAEC Silver, FB Gold, HHonors Gold, IHG Platinum, SK Diamond, ITA Volare Club Executive, TK Elite
Posts: 365
So I have my Ryanair flight on Wednesday evening, but was invited to and able to check-in today (Monday) morning.
Unless this is a glitch, it looks like their new rule may actually be "2 days prior to departure date" rather than "48 hours before departure date and time"
Got a middle seat with a lot of emphasis throughout the check-in process that it was a middle seat ........... some things never change!
Unless this is a glitch, it looks like their new rule may actually be "2 days prior to departure date" rather than "48 hours before departure date and time"
Got a middle seat with a lot of emphasis throughout the check-in process that it was a middle seat ........... some things never change!
#118
Join Date: Feb 2016
Location: Europe
Posts: 89
Makes sense to check in late now I think about it... although the trade-off is missing the window and getting stung last minute... I think it’s better to pay for seats instead if seats are that important.
In fact, reason why 2 days window is better vs 48 hrs for me (also why I posted here) is that it just about allows me to get my return check-in sorted before departure, which avoids potentially getting stung and was also an important feature of the much longer window in the past.
In fact, reason why 2 days window is better vs 48 hrs for me (also why I posted here) is that it just about allows me to get my return check-in sorted before departure, which avoids potentially getting stung and was also an important feature of the much longer window in the past.
#119
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,107
late checkin
i normally do the same ... apart from last time i flew FR i missed the 2 hour deadline (first time ever), and ended up paying 55 quid at the airport ... which hurt !