Danube Wings Cancelled Flight - How to get refund/compensation?
May 17, 2012, 11:04 pm
#1
Original Poster
Join Date: Jul 2008
Location: YYC
Posts: 471
Danube Wings Cancelled Flight - How to get refund/compensation?
Hello,
My wife and I were booked on a Danube wings flight from Bratislava to Venice at the beginning of April, which was cancelled for "Commercial Reasons." When we arrived at the airport for our flight, the representative gave us a form with our information and an email to get a refund, as well as the EU mandated compensation. However, I haven't heard back from them and it's been ~1 month.
I had to pay for alternative transportation at significant extra cost (because it was last minute) so I'd very much like to get the refund and the EU mandated compensation.
Does anyone have any thoughts of who I could contact at Danube to make this happen?
Thanks very much.
My wife and I were booked on a Danube wings flight from Bratislava to Venice at the beginning of April, which was cancelled for "Commercial Reasons." When we arrived at the airport for our flight, the representative gave us a form with our information and an email to get a refund, as well as the EU mandated compensation. However, I haven't heard back from them and it's been ~1 month.
I had to pay for alternative transportation at significant extra cost (because it was last minute) so I'd very much like to get the refund and the EU mandated compensation.
Does anyone have any thoughts of who I could contact at Danube to make this happen?
Thanks very much.
