S7 - Code Share bait and switch?

Old Jun 29, 11, 5:21 am
  #1  
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S7 - Code Share bait and switch?

I needed to get from Moscow to Vienna last week. I found something that worked on S7, a OneWorld carrier, flying out of DME to VIE. Great - I can get AA points, use the S7 lounge...SOLD!

On arrival, no way to check in at S7, because they had it code-shared out to Nikki. Nikki can't check me in, because I have no ticket from S7. I had a reservation code, but S7 was having trouble locating the ticket number. And the S7 rep really wanted me to be Nikki's problem, but I wouldn't leave.

Finally, a supervisor noticed my AA Plat card and almost ran over, saying "One Vorld! One Vorld! She was quite helpful, and with a mix of Russian, German, English, we worked out the ticket issue.

The codeshared Nikki flight received checkin services from Air Berlin. Who made it very clear that they didn't give two hoots or 3 kopecks for anybody being OneWorld anything.

At the S7 Lounge, it was made clear that I wou

Last edited by OrvilleWright; Jun 29, 11 at 5:31 am
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Old Jul 1, 11, 6:19 am
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At least the S7 website clearly says :

"*Operated by NIKI LUFTFAHRT"

so I don't see where "bait and switch" comes into the picture.
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Old Jul 1, 11, 10:42 am
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Originally Posted by WilcoRoger View Post
At least the S7 website clearly says :

"*Operated by NIKI LUFTFAHRT"

so I don't see where "bait and switch" comes into the picture.
Nice to know in future. But I bought the ticket on the AA site and it wasn't mentioned.
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Old Jul 1, 11, 11:35 am
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Always BEWARE CODESHARES!
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Old Jul 1, 11, 9:25 pm
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Originally Posted by OrvilleWright View Post
Finally, a supervisor noticed my AA Plat card and almost ran over, saying "One Vorld! One Vorld! She was quite helpful, and with a mix of Russian, German, English, we worked out the ticket issue.
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Old Jul 2, 11, 4:28 am
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Originally Posted by OrvilleWright View Post
Nice to know in future. But I bought the ticket on the AA site and it wasn't mentioned.
AA.com? If shows S7 xxxx operated by Malev, Iberia, Air Berlin etc on the flight selection pages
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