Enterprise Plus

 
Old May 29, 07, 2:23 pm
  #1  
Original Poster
 
Join Date: Aug 2003
Location: Las Vegas, NV:
Programs: DL Plat, AA Plat, Hilton Diamond, National Executive
Posts: 132
Enterprise Plus

Enterprise now has 'Enterprise Plus' program for business travelers. You just have to sign up. There are no points, but there is a 'special' lane in some airports (MSP for sure) for 'Enterprise Plus' renters only. Ma and Pa Kettles are not supposed to be in the lane and it seemed quicker, at least when the lane is staffed.

At last, finally a nod of some sort to business travellers!!
sfo_jfk_flyer is offline  
Old Dec 18, 07, 5:58 pm
  #2  
 
Join Date: Apr 2003
Location: United States
Programs: UA, AA, DL, Amtrak
Posts: 4,647
Bump.

Any more feedback on this program? A counter agent tried to get me to join yesterday and I looked on the website and frankly don't see much value in it, unless you frequently rent from busy airport locations, which I don't. (I frequently rent from Enterprise, but from smaller locations that don't seem to have any express-type counter).

One of the things the counter agent told me is that you get e-mails with discounts, and if you rent enough you get a coupon for a free rental.

Well, the discounts I get with the Entertainment Book codes (thanks, FT!) are pretty good to begin with. And I can't find any mention of free rentals on the Enterprise Plus FAQ's. So I'm a little ho-hum about signing up. Can anyone confirm whether or not you get free rentals through Enterprise Plus?
fairviewroad is offline  
Old Dec 23, 07, 8:24 pm
  #3  
 
Join Date: Jun 2006
Location: New Jersey
Programs: Credit Cards
Posts: 3,009
I got a free upgrade coupon for joining.

--Russ
TrueBlueFlyer is offline  
Old Dec 27, 07, 11:02 am
  #4  
 
Join Date: Apr 2003
Location: United States
Programs: UA, AA, DL, Amtrak
Posts: 4,647
Originally Posted by JerseyVics
I got a free upgrade coupon for joining.

--Russ
The bi-monthly e-mails that Enterprise sends out nearly always include a free upgrade coupon as it is, so why would I need to sign up for "Enterprise Plus"?

I guess what I find confusing is that the counter agent suggested to me that "Enterprise Plus" rewarded renters based on how often they rent from Enterprise (similar to the way you accumulate frequent flier miles, etc). However, I see no reference to this in the FAQ's.
fairviewroad is offline  
Old Jan 19, 08, 6:43 am
  #5  
 
Join Date: Mar 2006
Location: Lexington KY/Coronado, CA
Posts: 950
Originally Posted by fairviewroad
The bi-monthly e-mails that Enterprise sends out nearly always include a free upgrade coupon as it is, so why would I need to sign up for "Enterprise Plus"?

I guess what I find confusing is that the counter agent suggested to me that "Enterprise Plus" rewarded renters based on how often they rent from Enterprise (similar to the way you accumulate frequent flier miles, etc). However, I see no reference to this in the FAQ's.
Maybe they send you better coupon offers?? The e-mail offers that I get from Enterprise Plus are pretty much the same as the bi-monthy e-mails that you referenced, except I get them monthly.

I just rented at MCI last week as E+, and was treated no differently than any other renter. In fact, I didn't see any signage for an Enterprise Plus line or anything. So I'm with you - I'm not sure what the value of this program is.
SixAlpha is offline  
Old Jan 19, 08, 4:56 pm
  #6  
 
Join Date: Dec 2001
Location: Tropical Southern MN
Programs: HH Silver
Posts: 98
The free upgrade coupon I received for joining Enterprise Plus says only valid on standard daily or weekly rates made in advance.May not be used in conjuction with any other coupon,offer or discount rate. Its totally worthless!
needathrill is offline  
Old Jan 4, 13, 6:25 pm
  #7  
 
Join Date: Jan 2013
Posts: 1
Enterprise Plus Cheats You

Enterprise are only pretending to have a loyalty program. They screw you. Registering is not enough to get point credit for your rentals. Hidden in the T&C's that nobody reads, there is a requirement to do an activation. Why would anybody hide that stupid extra step in T&C's except to cheat you out of the points that you wanted to accrue from first rental after registration? Like duh... why would you be registering supplying that number the next day for a rental? You do not learn about the sneaky extra step until your package arrives 6 weeks later not even in the immediate confirmation email you received after online registration. We were deprived of $1,200 spending points that fell between registration and activation date. Sure makes you wonder what other risks you are taking when renting from them!
jpgrad is offline  
Old Jan 5, 13, 7:11 pm
  #8  
Company Representative - Enterprise
 
Join Date: Feb 2010
Posts: 25
RE: Enterprise Plus Cheats You

JPGRAD,
Weve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care[at]enterprise.com including the exact rental location, your contact information, your rental agreement or reservation number and any additional information regarding your experience.

When emailing, please list Reference Number 130106-000018 in the subject line. We look forward to hearing from you.

Respectfully,
Carol
Social Media
Enterprise Rent-A-Car
enterprisecares is offline  
Old Jan 13, 13, 7:52 pm
  #9  
 
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,044
Originally Posted by jpgrad
Enterprise are only pretending to have a loyalty program. They screw you. Registering is not enough to get point credit for your rentals. Hidden in the T&C's that nobody reads, there is a requirement to do an activation. Why would anybody hide that stupid extra step in T&C's except to cheat you out of the points that you wanted to accrue from first rental after registration? Like duh... why would you be registering supplying that number the next day for a rental? You do not learn about the sneaky extra step until your package arrives 6 weeks later not even in the immediate confirmation email you received after online registration. We were deprived of $1,200 spending points that fell between registration and activation date. Sure makes you wonder what other risks you are taking when renting from them!
I found out the same thing. After a few rentals and no credit I found out I had to sign up for the credits. However, when I did, I stopped getting cross credit at National for the enterprise rentals. I have since canceled my account, given up the few points I had earned and retroactively had them apply the rentals to my National history. They were nice about it, but I do not think this was revealed clearly or I would have not given up the National credit for my occasional Enterprise rental.

Now, to rent and get National credit, I have to log on at at www.enterprise.com/loyalty and choose the Emerald Club tab. Only a bit aggravating, and it seems to work fine.
InkUnderNails is offline  
Old Aug 25, 14, 8:18 am
  #10  
 
Join Date: Jan 2001
Location: Boston, MA
Programs: AA Lifetime Platinum (3MM), QF Lifetime Gold, Bonvoy Lifetime Platinum, Ex-Hyatt Diamond
Posts: 7,485
Originally Posted by jpgrad
Enterprise are only pretending to have a loyalty program. They screw you. Registering is not enough to get point credit for your rentals. Hidden in the T&C's that nobody reads, there is a requirement to do an activation. Why would anybody hide that stupid extra step in T&C's except to cheat you out of the points that you wanted to accrue from first rental after registration? Like duh... why would you be registering supplying that number the next day for a rental? You do not learn about the sneaky extra step until your package arrives 6 weeks later not even in the immediate confirmation email you received after online registration. We were deprived of $1,200 spending points that fell between registration and activation date. Sure makes you wonder what other risks you are taking when renting from them!
How do you do the activation without waiting six weeks for the package?
nologic is offline  
Old Dec 30, 14, 2:30 pm
  #11  
 
Join Date: Jan 2010
Location: DCA/RIC
Programs: HH LTD, AA LTG
Posts: 1,009
I was recently sent two free upgrade coupons for making their Gold level and have enough points to rent a car for ~week. So their is value in this program if you rent frequently from Enterprise. Also at some locations there is a dedicated counter that is usually quicker than the other lines. When I went to San Diego's location the bus from the airport was packed. When getting off the bus one of the agents asked if there were any Enterprise Plus members. I was the only one, and he took me straight to a car - did not even have to go to a counter. This was convenient, much like Avis and Hertz.
isle-hawg is offline  
Old Feb 21, 15, 9:32 pm
  #12  
 
Join Date: Jan 2012
Posts: 16
Originally Posted by nologic
How do you do the activation without waiting six weeks for the package?
I just signed up. Is this activation process still valid? If so, how do I activate?
wowpaw is offline  
Old Feb 22, 15, 10:56 am
  #13  
 
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
I just signed up as well. Anything I should know?
TheDapperDon is offline  
Old Mar 3, 15, 2:59 pm
  #14  
 
Join Date: Nov 2000
Posts: 1,150
or is it better to be a national member?
vickh is offline  
Old Mar 8, 15, 10:56 pm
  #15  
 
Join Date: Mar 2013
Location: Down South, The Desert
Programs: Marriot Rewards, Southwest Rapid rewards, Emerald Club, Avis Preferred
Posts: 1,871
I love National, but wanted to know if I was missing anything.
TheDapperDon is offline  

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