Alamo Online Check In
I booked a car through my Chase Sapphire for Alamo at MCO. With the reservation number sent to me I was allowed to check in online, which actually surprised me. I have printed the Check-in Confirmation. Does this mean I can bypass both the counter and the kiosk and go directly to get the car? Then give my credit card, DL and print out of check-in at the booth upon exit? Although Alamo does have my DL information on file (listed on check-in page), there is no CC information on file. The car is prepaid so no money due. I just didn't know if handing a CC at the booth was enough or if I would have to go to the counter?
We are Alamo Insider Members but with the third party reservation I was not allowed to enter that information so the attendant at the booth will not know that. Thanks. |
It should say right on your confirmation that you printed, if you can go directly to your car. On mine, the instructions were pretty explicit.
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Originally Posted by tatterdema
(Post 22927566)
It should say right on your confirmation that you printed, if you can go directly to your car. On mine, the instructions were pretty explicit.
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Originally Posted by MF2013
(Post 22927951)
Thanks, didn't notice it had instructions on it. Unfortunately it says to proceed to the Alamo counter to obtain the rental agreement and vehicle keys. So apparently I will not be able to bypass the counter. So allowing on-line check is of little value to me in this situation. Possibly I could still use the kiosk?
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Kiosk depends on location also. Have no idea with MCO, but I know ONT SAYS they have a kiosk, and in fact there is a lonely kiosk over in the corner, that has never worked as long as I have been flying there. It keeps getting moved around, but never seems to work. Fortunately I have never run into any lines there.
Some of the smaller locations do not keep the keys in the car, they keep them at the counter, so stopping there is a must. |
Originally Posted by Yellowjj
(Post 22933288)
From the sound of it, you booked via chase site and not directly from alamo's site? You should be able to enter your reservation # and complete the steps for a bypass though. It's a slightly longer process but it can be done. If you are a Insider with a card on file, you will still need to enter that info again unfortunately. I believe they need your card information to do a test charge and verify the card, before the bypass option appears. Regardless if you prepaid or not. Since the reservation was not directly booked through their site.
Originally Posted by tatterdema
(Post 22934404)
Kiosk depends on location also. Have no idea with MCO, but I know ONT SAYS they have a kiosk, and in fact there is a lonely kiosk over in the corner, that has never worked as long as I have been flying there. It keeps getting moved around, but never seems to work. Fortunately I have never run into any lines there.
Some of the smaller locations do not keep the keys in the car, they keep them at the counter, so stopping there is a must. This is my first time renting through a 3rd party like this, but the rate was better than anything else I could find by more than $100. Hopefully it will be enough to justify any hoops I may have to jump through. I really just don't want to standing a long counter line. Thanks again to both of you!! |
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