Alamo program

 
Old Apr 9, 14, 6:57 pm
  #1  
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Join Date: Mar 2011
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Alamo program

I recently signed up for Alamo's reward program but it doesn;t seem like they gave me a member number or if there's any incentive to bypass the counter straight to the car like with hertz or dollar. Can anyone confirm? Seems like their insider program is pretty useless?
hqly2001 is offline  
Old Apr 10, 14, 6:33 am
  #2  
 
Join Date: Nov 2005
Location: SEA
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Originally Posted by hqly2001 View Post
I recently signed up for Alamo's reward program but it doesn;t seem like they gave me a member number or if there's any incentive to bypass the counter straight to the car like with hertz or dollar. Can anyone confirm? Seems like their insider program is pretty useless?
Not at all useless. Depending upon how you made your reservation, you should be able to check in online, print your paperwork at home, and go directly to your car. If you cannot do that, you can use a kiosk, depending upon location. No kiosk, they have a line for their reward program members. Worst case, and only occasionally I have found a separate line, but still only 1 person working, who does not acknowledge the premium line.
tatterdema is offline  
Old Apr 11, 14, 12:39 am
  #3  
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I actually tried online checkin. Looks like i just go find my minivan. Will i be assigned a car or will someone guide me to the minivan isle and let me pick?
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Old Apr 11, 14, 12:45 am
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Join Date: Nov 2005
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Originally Posted by hqly2001 View Post
I actually tried online checkin. Looks like i just go find my minivan. Will i be assigned a car or will someone guide me to the minivan isle and let me pick?
Depends upon the rental location. You should be able to look up the location, and it will say if it participates in online check in. If it does, you just go jump in any vehicle in your assigned class, and take your paperwork to the exit gate.
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Old Apr 11, 14, 12:07 pm
  #5  
 
Join Date: Aug 2009
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Originally Posted by hqly2001 View Post
I actually tried online checkin. Looks like i just go find my minivan. Will i be assigned a car or will someone guide me to the minivan isle and let me pick?
You just go to the aisle. They always have someone posted outside who can send you in the right direction if needed.

Assigned car benefits at most places don't matter as much at Alamo as you pick your car from the aisle anyways. I always just use the kiosk, almost never a line and you don't get the person pushing you to get insurance (the kiosk asks, but doesn't add individual pressure).

Being an Insider also speeds up the process at the kiosk I believe.

The main benefit to Insider is that they provide extra discounts that aren't offered by default (I've often used the Insider discounts options to get a great deal).
meballard is offline  

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