Payless Car Rental tried to screw me - scammers

Old Feb 16, 14, 7:00 am
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Join Date: Feb 2014
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Payless Car Rental tried to screw me - scammers

Booked a rental car with Payless. Sure they are dirt cheap. Remember you get what you pay for. Office was off site and filthy.Get this, when the dirt bag at the counter checks me in the amount is DOUBLE was my online quote was. After some research and the clerk playing dumb here is what happened. My rate was $32/day with a res date of Feb 15. HOWEVER I was there a bit early and checked in on Feb 14 at... 11:59pm. So for ONE MINUTE they charged me a full day! And the best part... sorry no refunds once you check in. After an argument with the manager I finally did get a refund. They try to play it off all dumb to like they did not know what they were doing when in fact the whole time they did know what they were doing. I wonder how many other travelers who are tired and don't realize this fall for this scam. Lesson learned.... avoid cheap ghetto car rental companies.
natec is offline  
Old Feb 16, 14, 9:19 am
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Was this a corporate or franchise location? That may have a bearing on how you were treated.
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Old Feb 16, 14, 10:28 am
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Some details are missing here. So, you tried to get a car a day before your reservation? Oftentimes, agencies hold to the reservation you made... were you truly only one minute early? Or was your reservation for later on the 15th? What location?

Lots of details missing from your account of what happened.
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Old Feb 16, 14, 10:37 am
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Please follow the thread as it moves to the Other Rental Car Programs forum. Ocn Vw 1K, Moderator, TravelBuzz.
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Old Jul 31, 14, 11:43 am
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Payless screwed me too..The car was filthy and had stains..I reported the stains before I rented the car..They then charged me for the stains..Very dishonest..The case is in dispute now..I see small claims court in my future..DONT RENT FROM PAYLESS!
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