Enterprise airport swap from a city location?
#1
Original Poster
Join Date: May 2011
Posts: 35
Enterprise airport swap from a city location?
I want to rent a specific car make/model (Mistubishi RVR); I know enterprise carries them as I've had them from the local airport location (YYZ)
The airport location wants $450/wk for the SCAR while the off-airport locations only want $230/wk. The off-airport locations all seem to be car-dealer franchises though so are unlikely to have Mitsubishis lying around.
Can I rent from an off-airport location, pickup the ratty Sebring they'll hand out as an SCAR, and exchange it at the airport location for an RVR?
I know this works with National, but I don't know about Enterprise.
The airport location wants $450/wk for the SCAR while the off-airport locations only want $230/wk. The off-airport locations all seem to be car-dealer franchises though so are unlikely to have Mitsubishis lying around.
Can I rent from an off-airport location, pickup the ratty Sebring they'll hand out as an SCAR, and exchange it at the airport location for an RVR?
I know this works with National, but I don't know about Enterprise.
#2
Join Date: Jan 2009
Location: New York suburbs
Posts: 4,210
Whereas affiliate National has a floating fleet, Enterprise seems to assign cars to specific locations or regions. I don't think they would make exchanges very easy.
#3
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Join Date: Jul 2002
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In my experience from when I worked there, the only time they will arrange this is if you have some issue with your current car AND the home city branches are closed. If say you had a Tire Pressure light come on and it was Sunday, they'd help you out, but otherwise I don't think it will work.
#4
Join Date: Jul 2010
Location: Alpharetta, GA
Programs: Centurion
Posts: 78
the car dealer locations, can only rent that same brand..
but to answer your original question, ive swaped out at airport before.. no problems..
but to answer your original question, ive swaped out at airport before.. no problems..
#5
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Join Date: Mar 2000
Location: Seattle WA
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Posts: 8,665
My experience has they will charge you a "drop-off fee" if you don't return it to the original location. On my last car it was going to be $200. And of course, as often as I can - do not rent from Enterprise; they are just plain awful in so many ways.
#6
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Join Date: Mar 2004
Location: SGF
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In my experience from when I worked there, the only time they will arrange this is if you have some issue with your current car AND the home city branches are closed. If say you had a Tire Pressure light come on and it was Sunday, they'd help you out, but otherwise I don't think it will work.
They still spread each branch's expenses over that branch's fleet, though, so gaining/losing cars still changes those calculations...so one-way rentals are certainly not a standard, common practice now. But it's at least do-able in ECARS (and definitely Odyssey).
Was that just a straight one-way drop, or was it a swap? If someone swaps to a roughly equivalent car (i.e. midsize for midsize), the original renting branch doesn't gain or lose a car--it just trades for another car of roughly comparable value. I doubt they'd charge a drop fee in that case but haven't heard one way or another.
#7
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You left before they integrated the fleet and changed to the "floating" model, right? I haven't heard a ton about how this has changed actual operating practices and policies, but their computer systems now at least have the ability to deal with foreign branch swaps and having branches gain and lose cars to/from other branches.
They still spread each branch's expenses over that branch's fleet, though, so gaining/losing cars still changes those calculations...so one-way rentals are certainly not a standard, common practice now. But it's at least do-able in ECARS (and definitely Odyssey).
They still spread each branch's expenses over that branch's fleet, though, so gaining/losing cars still changes those calculations...so one-way rentals are certainly not a standard, common practice now. But it's at least do-able in ECARS (and definitely Odyssey).