Vietjet Air - terrible app wasted time

Old Jul 21, 19, 12:44 pm
Original Poster
Join Date: Jul 2019
Posts: 1
Vietjet Air - terrible app wasted time

Wasted one hour trying to book a flight with them from Bangkok to Krabi, some bugs in the app that meant DOB could only be entered by starting in the final field and working back to month and day, also it would not accept three different credit cards only returning a vague message about quotation failed. It also demands a zip code and only allows numbers to be entered - as a UK citizen we don't use letters and numbers for zip/postal codes so that field couldn't be filled even though it was required. Absolute waste of my time, if they can't even produce a functioning app can we trust them to safely fly us around the world.
titanium firefly is offline  
Old Jul 21, 19, 4:46 pm
Join Date: Aug 2008
Posts: 2,987
I have recently booked two flights with Vietjet with no problems at all. However, I booked 20 kg on a flight that I Now want to raise to 25 and I don’t seem able so to do.
Greenpen is offline  

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