Philippine Airline Mabuhay Lounge Access
Dec 21, 2018, 11:13 pm
#16
Join Date: Dec 2018
Programs: UA 1K, DL PM, AA Nobody, Marriott Ambassador Elite
Posts: 564
I know I am replying to a somewhat older thread, but I was just in the Mabuhay Lounge last week at MNL.
It's OK, but nothing to write home about. Reminds me of domestic UA lounges at someplace like Dulles. Just very pedestrian. But better than sitting in the terminal which, like the rest of NAIA, is third world hell.
It's OK, but nothing to write home about. Reminds me of domestic UA lounges at someplace like Dulles. Just very pedestrian. But better than sitting in the terminal which, like the rest of NAIA, is third world hell.
Mar 13, 2019, 2:46 pm
#17
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Unless you have Elite status with Mabuhay Miles, the only way to get in is a) be guested by someone with premier elite or million miler status b) hold a PNB platinum mabuhay miles card c) have strong "connections" with the right people within PAL to get you in or d) bid/pay for a business class upgrade
Mar 13, 2019, 3:27 pm
#18
Join Date: Jun 2008
Location: Auckland
Programs: NZ Elite Partner/Silver (in own right), PR Classic, QF Bronze, UA Member, VA Red
Posts: 1,551
why is it hell? I don't get that.
If we are talking T2 it's busy for sure, food options basic but food is edible, toilets usually busy - but lately found to be clean. Check-in, security and immigration lines all move very quickly.
If we are talking T2 it's busy for sure, food options basic but food is edible, toilets usually busy - but lately found to be clean. Check-in, security and immigration lines all move very quickly.
Mar 24, 2019, 11:02 pm
#20
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,916
I assume its same tired one, near gates 7 and 8. Was in there yesterday. It's hardly a destination in itself, but I have been in worse and marginally better than the overcrowded terminal outside.
Mar 25, 2019, 5:38 am
#21
Join Date: Jan 2018
Programs: MPCGO
Posts: 123
PR will be moving some flights to T1 starting 31/03 including flights to JFK. See here: https://www.philippineairlines.com/e.../flights-uset1
Mar 25, 2019, 10:08 am
#22
Join Date: Feb 2003
Programs: UA 1K MM, AC 50K MM, Marriott Lifetime Titanium
Posts: 278
PAL use of PAGSS lounge T1 MNL
PR will be moving some flights to T1 starting 31/03 including flights to JFK. See here: https://www.philippineairlines.com/e.../flights-uset1
Mar 25, 2019, 3:32 pm
#23
Join Date: May 2009
Location: MAD/LAX/MNL/PIT
Programs: DL DM, PR, TG, UA, CX (Asia Miles), BT, AY, AA
Posts: 906
I'm not passing through the lounge until January 2020 (as MU also uses this lounge), but I did pass by it last Sunday and it looked really snazzy from the outside. Too bad KE, CI and QF still use the old neighboring PAGSS Lounges (to be renovated soon, though) right across from the renovated one.
Last edited by Akiestar; Mar 25, 2019 at 4:33 pm
Mar 25, 2019, 8:54 pm
#24
Join Date: Jan 2018
Programs: MPCGO
Posts: 123
The PAGSS Lounge at Terminal 1 was recently renovated. It's arguably the nicest lounge at Terminal 1 so far, and is much better than the last time I passed through this lounge a few years ago. PR is using PAGSS temporarily while their Mabuhay Lounge (on the fourth floor, which is where their lounge used to be before they moved out) is under construction.
I'm not passing through the lounge until January 2020 (as MU also uses this lounge), but I did pass by it last Sunday and it looked really snazzy from the outside. Too bad KE, CI and QF still use the old neighboring PAGSS Lounges (to be renovated soon, though) right across from the renovated one.
I'm not passing through the lounge until January 2020 (as MU also uses this lounge), but I did pass by it last Sunday and it looked really snazzy from the outside. Too bad KE, CI and QF still use the old neighboring PAGSS Lounges (to be renovated soon, though) right across from the renovated one.
I hope they step up with the new lounges they are currently constructing.
Mar 25, 2019, 9:08 pm
#25
Join Date: May 2009
Location: MAD/LAX/MNL/PIT
Programs: DL DM, PR, TG, UA, CX (Asia Miles), BT, AY, AA
Posts: 906
I actually found the PAGSS lounges in T1 quite horrible. Went through there last December on a couple of J tickets in TG and was directed to the PAGSS lounge. Aircon not working, lousy food, old and uncomfortable furnishings. The designated TG lounge wasn't much better.
I hope they step up with the new lounges they are currently constructing.
I hope they step up with the new lounges they are currently constructing.
Apparently, PAGSS determines lounge access based on how much the airline is willing to pay. Penny-pinching airlines like KE and CI get the crappy lounge, while the airlines willing to pay more get the nice lounge.
Mar 25, 2019, 9:45 pm
#26
Join Date: Jan 2018
Programs: MPCGO
Posts: 123
Which PAGSS Lounge did you go to? TG probably redirected you to the PAGSS Lounges used by CI, KE and QF (which they market as the QF Lounge and the KE Lounge respectively), which haven't been renovated yet and -- I agree -- are horrible. Those lounges are set to be renovated later this year, based on what I've been told. Meanwhile, the renovated PAGSS Lounge -- the main lounge -- is the one across from it, which is used by PR, MU, CZ and a bunch of other airlines. I believe that opened in the last three months.
Apparently, PAGSS determines lounge access based on how much the airline is willing to pay. Penny-pinching airlines like KE and CI get the crappy lounge, while the airlines willing to pay more get the nice lounge.
Apparently, PAGSS determines lounge access based on how much the airline is willing to pay. Penny-pinching airlines like KE and CI get the crappy lounge, while the airlines willing to pay more get the nice lounge.
Mar 25, 2019, 11:39 pm
#27
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
I can confirm that the renovated PAGSS lounge at T1 is very decent, both in its design and food offerings. Better than both legacy lounges at T3 and perhaps slightly inferior to the new PAGSS T3.
Apr 8, 2019, 3:57 am
#28
Join Date: Jul 2018
Location: Ventura
Programs: Gov't Travel Aficionado, UA Plat
Posts: 288
So I couldn't find this online, but does everyone who holds a boarding pass for a business class seat get lounge access? Looking at flying out of PPS to MNL and given how American carriers do lounge access I can never be too sure about a domestic flight no matter the country.
Apr 9, 2019, 8:05 pm
#29
Join Date: May 2009
Location: MAD/LAX/MNL/PIT
Programs: DL DM, PR, TG, UA, CX (Asia Miles), BT, AY, AA
Posts: 906
So I couldn't find this online, but does everyone who holds a boarding pass for a business class seat get lounge access? Looking at flying out of PPS to MNL and given how American carriers do lounge access I can never be too sure about a domestic flight no matter the country.
Apr 14, 2019, 4:56 am
#30
Join Date: Dec 2018
Programs: UA 1K, DL PM, AA Nobody, Marriott Ambassador Elite
Posts: 564
Wanted to put in my 2 cents on the PAGSS lounge in T1 at NAIA. I flew J on BR and they use this lounge.
The food was average/OK and better than the Mabuhay lounge. Then again, a high school cafeteria would be better than the Mabuhay Lounge.
The real problem in PAGSS is like a lot of things in the Philippines is the TERRIBLE, non-existent customer service. The people working the lounge acted like all of the passengers were a nuisance. I felt like I was in line at SM. The truth to the lie about customer service in the Philippines is if the employees aren't specifically well-trained, they are terrible, terrible, terrible.
The food was average/OK and better than the Mabuhay lounge. Then again, a high school cafeteria would be better than the Mabuhay Lounge.
The real problem in PAGSS is like a lot of things in the Philippines is the TERRIBLE, non-existent customer service. The people working the lounge acted like all of the passengers were a nuisance. I felt like I was in line at SM. The truth to the lie about customer service in the Philippines is if the employees aren't specifically well-trained, they are terrible, terrible, terrible.