China Eastern Airline is terrible
#1
Original Poster
Join Date: Dec 2017
Posts: 16
China Eastern Airline is terrible
China Eastern looks like
unfriendly , rude, always behind the timetable, never get on the phone, surfing food what is terrible ...look by yourself
#2
Join Date: Feb 2013
Location: China and Canada
Posts: 1,886
I have seen the sentence "xyz Airlines is terrible" or "I will never fly xyz Airlines ever again" associated with every single airline.
#3
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,033
https://www.youtube.com/watch?v=GklGwklmszs
China Eastern looks like
unfriendly , rude, always behind the timetable, never get on the phone, surfing food what is terrible ...look by yourself
China Eastern looks like
unfriendly , rude, always behind the timetable, never get on the phone, surfing food what is terrible ...look by yourself
#4
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,224
MU offers free WIFI on almost all long haul flights. That alone makes it not terrible.
#5
Join Date: Feb 2006
Programs: UA, Starwood, Priority Club, Hertz, Starbucks Gold Card
Posts: 3,952
"Mao Zedong thought is the never-setting sun," so are gratuitous gripes about an airline without making any substantive point about why that airline is so terrible. If MU made a service blunder, I'd like to hear why/how they failed the customer.
#6
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,396
Please follow the thread as it moves to the appropriate airline forum. Ocn Vw 1K, Senior Moderator.
#7
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,732
This is nothing more than a political statement. Mods...why is this thread even here?
#8
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,363
There IT based customer support is garbage. But anytime I have had to call I have had excellent service.
Generally cheapest lie-flat direct aisle access TPAC flights (and that goes a long way).
In the last 2 years, no serious connection/delay/cancellation issues. Connections at PVG have been fast and easy.
Any video that starts out with a political message to rant against a corporation is worthless.
Generally cheapest lie-flat direct aisle access TPAC flights (and that goes a long way).
In the last 2 years, no serious connection/delay/cancellation issues. Connections at PVG have been fast and easy.
Any video that starts out with a political message to rant against a corporation is worthless.
#9
Join Date: Apr 2008
Location: Hong Kong
Programs: asia miles
Posts: 398
I fly them on domestic flight and between HKG and china.
"unfriendly , rude". I'd franly fly them anyday compare to CX these days. I never had any rude experience on MU, just the opposiute
"always behind the timetable": never had serious delay and anyway the airlines is not responsible for ATC delays
"never get on the phone": well each time I called to change a flight it just took me a few minutes to get an operator
"food what is terrible"" not worse than other airlines if you ask me. I like the fact that still give a hot meal on those domestic segment
"unfriendly , rude". I'd franly fly them anyday compare to CX these days. I never had any rude experience on MU, just the opposiute
"always behind the timetable": never had serious delay and anyway the airlines is not responsible for ATC delays
"never get on the phone": well each time I called to change a flight it just took me a few minutes to get an operator
"food what is terrible"" not worse than other airlines if you ask me. I like the fact that still give a hot meal on those domestic segment
#10
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Never get on the phone? Surfing the food... (didn't know the food can surf).
1) Its a Chinese airline. The flight attendants probably cannot speak English well and therefore can come across as rude. Did you attempt to speak Chinese to them?
2) So if they are trying to speak in broken English, it may come across as rude.
3) Don't know about that.
4) Airline food is airline food.
5) At least you got a seat to yourself.
#14
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,224
You need a VPN to access the websites that China blocks, this is certainly not “most” foreign websites. Anyhow, it’s free and for me free beats anything else.