Philippines Airlines manage booking
Apr 25, 2017, 12:19 pm
#1
Original Poster
Join Date: Apr 2010
Location: SCQ
Programs: tk gold, lh ftl, ab gold
Posts: 352
Philippines Airlines manage booking
Does anyone know how can i manage a PR booking (booked through an agent)? I.e. select seats etc.
On their own website it says "Not applicable to all bookings paid and ticketed thru payment centers, ticket offices, contact center and accredited travel agents."
And i'd prefer not calling them, since it's kinda an EF
On their own website it says "Not applicable to all bookings paid and ticketed thru payment centers, ticket offices, contact center and accredited travel agents."
And i'd prefer not calling them, since it's kinda an EF
Apr 29, 2017, 7:10 pm
#3
Join Date: Jun 2010
Posts: 12
the only way to see your reservation (just the flight details) on the PR homepage is via "my Pal upgrade".
as fbmurphy wrote, you can not "manage" your booking, but you can purchase/bid on an upgrade for your flights. to pull up the reservation for upgrage you will need just pnr and pax name.
https://www.philippineairlines.com/mypalupgrade
as fbmurphy wrote, you can not "manage" your booking, but you can purchase/bid on an upgrade for your flights. to pull up the reservation for upgrage you will need just pnr and pax name.
https://www.philippineairlines.com/mypalupgrade
Aug 30, 2018, 2:39 pm
#5
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,915
Look at post #114 on this thread
https://www.flyertalk.com/forum/prem...-return-8.html
The recommendation has be, assuming your query is related to the fare in that thread above, is to sit tight and do nothing for at least 2 to 3 weeks, don't do anything in the short term to bring any attention cheap fare.
https://www.flyertalk.com/forum/prem...-return-8.html
The recommendation has be, assuming your query is related to the fare in that thread above, is to sit tight and do nothing for at least 2 to 3 weeks, don't do anything in the short term to bring any attention cheap fare.
Aug 30, 2018, 6:46 pm
#6
Join Date: Jan 2018
Programs: MPCGO
Posts: 123
One of the reasons why I avoid PR.
Oct 21, 2018, 12:20 am
#7
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,039
You get what you pay for.
Oct 21, 2018, 3:57 am
#8
Join Date: Jul 2014
Posts: 104
Of course you can manage your booking. Ask your travel agent for the Philippine Airline booking reference then enter it on the PAL website and you can seat select etc etc but you need the airlines own reference and not that of your booking agent.
Oct 21, 2018, 9:27 am
#9
Join Date: Sep 2011
Location: Zurich area
Posts: 302
IMPORTANT REMINDER:
Applicable to all bookings paid thru www.philippineairlines.com only.
Not applicable to all bookings paid and ticketed thru payment centers, ticket offices, contact center, and accredited travel agents.
https://www.philippineairlines.com/e...BookingChanges
Oct 22, 2018, 2:10 am
#10
Join Date: Jul 2014
Posts: 104
I have not needed to change the dates of my booking so I cannot comment on that, but using the Philippine booking ref I was able to enter the 'Manage my booking' and select seats for the various sectors. I am flying in business class so am not sure if that makes a difference. Good luck.
Oct 24, 2018, 8:10 am
#11
Join Date: Jan 2018
Programs: MPCGO
Posts: 123
Can you please explain the difference between your post and what PAL states on their website:
IMPORTANT REMINDER:
Applicable to all bookings paid thru www.philippineairlines.com only.
Not applicable to all bookings paid and ticketed thru payment centers, ticket offices, contact center, and accredited travel agents.
https://www.philippineairlines.com/e...BookingChanges
IMPORTANT REMINDER:
Applicable to all bookings paid thru www.philippineairlines.com only.
Not applicable to all bookings paid and ticketed thru payment centers, ticket offices, contact center, and accredited travel agents.
https://www.philippineairlines.com/e...BookingChanges
Oct 28, 2018, 6:48 am
#12
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
Rulebof thumb is if you book with OTA, you won't be able to manage online...
Oct 28, 2018, 7:13 am
#13
Join Date: Jan 2018
Programs: MPCGO
Posts: 123
Not that it mattered, though, all aisle seats appeared to have been blocked when I logged on.
Nov 10, 2018, 10:30 pm
#14
Join Date: Sep 2011
Location: Zurich area
Posts: 302
Your travel agent might have booked using the PAL website for a third party (you). That would be within the rules of PAL allowing you to use the website to manage the reservation. Even tough it would be very rare but you might have found the travel agent that does so.