Hong Kong Airlines (HX)
Jun 19, 2017, 5:41 pm
#16
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, AA Gold, HH Dia, PC Plat, ALL Sil, MR Gold
Posts: 4,550
Can anyone share experiences with HX regarding carry-on and checked luggage? I'm traveling HX from BKK-HKG then continue on UA to SFO. I understand I can check a bag with HX through to SFO. My questions are:
1. In Bangkok, do they check the weight of carry-ons? My roll-aboard will weigh roughly 10-12 kg, which is beyond the 7 kg limit.
2. Are golf clubs an oversized item? The website isn't clear about whether sporting equipment is an exception to the weight/size restrictions, or if the exception relates to repacking (link):
Thanks in advance.
1. In Bangkok, do they check the weight of carry-ons? My roll-aboard will weigh roughly 10-12 kg, which is beyond the 7 kg limit.
2. Are golf clubs an oversized item? The website isn't clear about whether sporting equipment is an exception to the weight/size restrictions, or if the exception relates to repacking (link):
The maximum weight and dimensions of any single piece of checked baggage should not be over 32kg (70lbs) and 158cm/62inches(Length + Width + Height) respectively. Overweight and oversize items (Exception: mobility aids, medical equipment, sporting equipment) must be repacked or split into lighter units otherwise will not be accepted for carriage.
Jun 19, 2017, 8:56 pm
#17
Join Date: Apr 2016
Posts: 380
I've flown HK Airlines more times than I care to remember. Service can, at best, be described as mediocre. Also, the person above who said they have serious time-keeping problems is right. Less than half of my flights have left the gate on-time and they tend to have poor policies to deal with it (One time, on a flight to Bangkok, the departure screen showed gate closing for over an hour when boarding hadn't even started). Also, baggage takes an age to get from the mid-field concourse they mainly/ always use.
On the other hand, they tend to have dirt cheap fares available. Bangkok is often 1200 HKD return in economy or less and I once bought a business return for 2300 HKD (300USD), which was cheaper than CX or Thai economy at that time.
Also, they never check hand luggage in my experience and I always used to fly with bag just in the size limits that must have weighed more than 10kg.
On the other hand, they tend to have dirt cheap fares available. Bangkok is often 1200 HKD return in economy or less and I once bought a business return for 2300 HKD (300USD), which was cheaper than CX or Thai economy at that time.
Also, they never check hand luggage in my experience and I always used to fly with bag just in the size limits that must have weighed more than 10kg.
Jul 1, 2017, 6:59 am
#20
Join Date: Apr 2016
Posts: 380
In terms of hard-product, there are lie-flat seats on the A330 fleet, which are far better than Cathay's seats if you get put on one of their regional fleet aircraft.
The service when I flew them in business class was not too bad. Though the meal provided HKG-BKK wasn't really to my taste as there was only a Cantonese option available.
Dec 20, 2017, 8:02 am
#22
Join Date: Dec 2017
Posts: 3
Hi, does anyone knows if the hongkong airlines airport staff in beijing is strict?
when I booked my ticket, they only asked for my first and last name so I did and didnt include my chinese name in english.
Will I be denied boarding? What should I do?
when I booked my ticket, they only asked for my first and last name so I did and didnt include my chinese name in english.
Will I be denied boarding? What should I do?
Dec 20, 2017, 10:35 am
#23
Join Date: Jul 2017
Location: CGK
Posts: 2,375
is the name that you input in the booking the name in your passport? That’s what’s most important.
Dec 20, 2017, 11:13 am
#24
Join Date: Dec 2017
Posts: 3
@clubeurope
hey yes, that's my name but it's not the entire name. Do hong kong airlines allow modifications at the airport check in counter itself? I heard from my friends that airlines do have this service but just with a charge right?
hey yes, that's my name but it's not the entire name. Do hong kong airlines allow modifications at the airport check in counter itself? I heard from my friends that airlines do have this service but just with a charge right?
Dec 20, 2017, 2:41 pm
#25
Join Date: Jul 2017
Location: CGK
Posts: 2,375
@clubeurope
hey yes, that's my name but it's not the entire name. Do hong kong airlines allow modifications at the airport check in counter itself? I heard from my friends that airlines do have this service but just with a charge right?
hey yes, that's my name but it's not the entire name. Do hong kong airlines allow modifications at the airport check in counter itself? I heard from my friends that airlines do have this service but just with a charge right?
Hopefully all runs well, wishing you all the best mate.
Dec 23, 2017, 12:59 am
#26
Join Date: Nov 2017
Location: HKG
Programs: CX, BA
Posts: 69
I've flown HK Airlines more times than I care to remember. Service can, at best, be described as mediocre. Also, the person above who said they have serious time-keeping problems is right. Less than half of my flights have left the gate on-time and they tend to have poor policies to deal with it (One time, on a flight to Bangkok, the departure screen showed gate closing for over an hour when boarding hadn't even started). Also, baggage takes an age to get from the mid-field concourse they mainly/ always use.
On the other hand, they tend to have dirt cheap fares available. Bangkok is often 1200 HKD return in economy or less and I once bought a business return for 2300 HKD (300USD), which was cheaper than CX or Thai economy at that time.
Also, they never check hand luggage in my experience and I always used to fly with bag just in the size limits that must have weighed more than 10kg.
On the other hand, they tend to have dirt cheap fares available. Bangkok is often 1200 HKD return in economy or less and I once bought a business return for 2300 HKD (300USD), which was cheaper than CX or Thai economy at that time.
Also, they never check hand luggage in my experience and I always used to fly with bag just in the size limits that must have weighed more than 10kg.
