philippine airlines service

Old May 29, 11, 1:58 am
  #1  
Original Poster
 
Join Date: Jun 2008
Location: newcastle , N.S.W. Australia
Programs: ROP, Qantas f/f, Privilege club,Skywards ,Flyer bonus, Virgin Atlantic Dynasty flyer Gold
Posts: 90
philippine airlines service

Hey has anyone flown PR recently? what can we expect from this airline (business class) sydney/manila/Bangkok, return ie, which lounge's do they use in Sydney/Bangkok , what type of aircraft and level of service ect ,ect, should we expect
Any help would be good .
thanks westman.
westman is offline  
Old May 29, 11, 3:20 am
  #2  
 
Join Date: Aug 2010
Location: BKK/MNL/HKG
Programs: SAS Gold, Etihad Gold Elite, FB Platinum, CX Marco Polo Gold, Platinum Ambassador, Carlson Gold
Posts: 118
Hi

Flew 4times this month with PR BKK-MNL on Business--- the AC was 319 and 330, service was excellent. They cabin keep the cabin only for C-pax and deny all Y pax to enter or using the WC. The seat on all flights was nice for this 3hours flight both ways, the lounge in Manila is not that nice, but in BKK PR use Thai Airways Lounge so this was nice.
jackylek is offline  
Old May 29, 11, 12:44 pm
  #3  
 
Join Date: May 2009
Location: LAX/MNL/PIT
Programs: DL DM, PR, TG, UA, CX (Asia Miles), BT, AY
Posts: 839
SYD-MNL uses PAL's new Boeing 777s.

As you can see in my signature, I'm very fond of PAL's in-flight service.
Akiestar is online now  
Old May 30, 11, 12:49 am
  #4  
 
Join Date: Mar 2001
Location: Shanghai
Programs: CX Diamond, HH Diamond, A-Club Gold, Hyatt Platinum, Shangri-la Jade, Intercon Gold Ambassador
Posts: 1,370
I flew Manila Macau in J a couple of times this month on Airbus 320

Service and cabin is OK

The AVOD is a joke. Theay have AVOD but the selection of programs is terrible -- I think they were downloaded from youtube or something.

I noted the toilet rolls in the J lavs have PAL writen all over them to make sure they are not stolen!
ACORD is offline  
Old May 30, 11, 1:25 am
  #5  
 
Join Date: May 2009
Location: LAX/MNL/PIT
Programs: DL DM, PR, TG, UA, CX (Asia Miles), BT, AY
Posts: 839
Originally Posted by ACORD View Post
The AVOD is a joke. Theay have AVOD but the selection of programs is terrible -- I think they were downloaded from youtube or something.
For a route as short as MNL-MFM (or even MNL-HKG), having many AVOD options probably would not be practical. I do think though that PAL has to contend with licensing issues for the contents of their AVOD systems, since perhaps they don't have enough money to invest in more AVOD content for short-haul aircraft, preferring instead to put that money in long-haul AVOD.
Akiestar is online now  
Old Jun 24, 11, 3:46 pm
  #6  
 
Join Date: Feb 2009
Programs: United GS 1K, MM; Hilton Diamond; Marriott Plat; SPG Gold
Posts: 129
I think you are correct, Akiestar. However, I've been flying the long haul PAL flights to MNL and have noticed that the AVOD options are increasingly featuring older movies, perhaps to save on licensing fees. Last week there were several Harry Potters, Lord of the Rings, and even some old movies from the 80s. I have to admit, though, that they were enjoyable as a "blast from the past."
uammiler is offline  
Old Jun 25, 11, 1:22 am
  #7  
 
Join Date: Jun 2007
Location: SAN
Programs: PR Premier Elite
Posts: 1,911
Originally Posted by uammiler View Post
I think you are correct, Akiestar. However, I've been flying the long haul PAL flights to MNL and have noticed that the AVOD options are increasingly featuring older movies, perhaps to save on licensing fees. Last week there were several Harry Potters, Lord of the Rings, and even some old movies from the 80s. I have to admit, though, that they were enjoyable as a "blast from the past."
Speaking of PR and Harry Potter...... last time MNL-LAX I got the non-refurbished 747.... again. I did get op-uped though so I won't complain to much . Business class on the one non retrofitted 744 has PTV's but not AVOD. But on my business class seat the control was broken so my PTV was stuck, playing Harry Potter on a continuous loop, for 13 hours strait. Fortunately I had my laptop loaded with movies and they plied me with alcohol and since it was a free op-up I will give them allot of extra latitude on a broken PTV, but otherwise I imagine many people could be driven quite insane by being trapped in a plane watching Harry Potter on a continuous loop for 13 hours strait.
Mabuk dan gila is offline  
Old Jun 27, 11, 12:31 pm
  #8  
Original Member
 
Join Date: May 1998
Location: Las Vegas, Nevada
Programs: United, Hilton
Posts: 676
Recent PR 340 experiences?

Hi,

It has been over 1 year since my last trip LAS-MNL in business on PR. Anyone flown the route (or the plane type) recently? Specifically wondering if anything has changed with seats or entertainment.

BTW, the fares are still excellent! LAS-MNL in business for $2,900 compared to Delta with 2 connections for $4,300 or American with the same 2 connections as Delta but for $7,700! Must be the JAL segment on the AA trip.

Thanks
rxziebel is offline  
Old Jun 27, 11, 12:56 pm
  #9  
 
Join Date: May 2009
Location: LAX/MNL/PIT
Programs: DL DM, PR, TG, UA, CX (Asia Miles), BT, AY
Posts: 839
Originally Posted by rxziebel View Post
Anyone flown the route (or the plane type) recently? Specifically wondering if anything has changed with seats or entertainment. s
As long as the Philippines is stuck in Cat II, MNL-LAS will continue to be operated using PAL's A340s. MNL-YVR though now uses the new 77Ws.
Akiestar is online now  
Old Jun 28, 11, 11:01 am
  #10  
Original Member
 
Join Date: May 1998
Location: Las Vegas, Nevada
Programs: United, Hilton
Posts: 676
Oh yes, I know all too well about the reason for the older plane. But what I was asking was if anyone had been on the 340 recently and could offer any thoughts about business seating. Has anything changed? Can you still ask at the airport about Row 1 or Row 2? Is there now a charge for the first 2 rows (there was not last time I flew the route - it was first come first serve).

Anyone?

Thanks.
rxziebel is offline  
Old Jul 4, 11, 11:18 pm
  #11  
 
Join Date: Jun 2010
Location: Manila, Philippines
Programs: PR Premier Elite, CX, Hyatt GP Plat, SPG Gold
Posts: 45
I've always flown on PAL, mostly because I always fly domestic and around Asia. Service has always been good on business class but I'm not sure about economy. There are times when you meet rude flight attendants but it's bound to happen. Some might not have an idea of what personal space means but again...it doesn't happen all the time.

Although I notice that the (relatively) younger pursers are less attentive than the older ones. On a trip to Bangkok last June our purser was either in the galley or in the booth the whole time because I only saw here once or twice for the entire trip. PAL operated the retrofitted 744 for that flight but when I tried checking for movies all the screed said was "unable to reach your media. please press the HOME button...." I had to inform the crew 4-5 times before it got fixed. After that I just heard the purser ask one of the crew if it was okay and she was off again. I would have expected her to at least approach the passenger and explain what happened. It was an empty flight anyway so I don't know what's been keeping her busy the entire time.

On the same trip back, a different purser this time, still on the 744 and still not a full flight (it was a Sunday and Monday was still a holiday). I was informed that all window seats from 1st to 3rd rows are wet because of a leak on the flight to Bangkok. When I tried using the entertainment system mine wouldn't switched on...the only thing the crew told me was..."it got wet." Again the purser was not to be seen the entire trip.

I've flown on CX a few times and usually the Inflight Service Manager or Senior Flight Purser would even introduce themselves personal before the flight. If there are problems they would approach you personally and apologize or explain. It used to be that way for PAL, I just don't know what happened these last few years.

Oh by the way, last 2 Monday's ago. PAL's PR731 from Bangkok flew to Manila with no air-conditioning...Now I'm seriously considering if I should just take CX next time, a 1-2 hour break in HKIA isn't all that bad.
keslergo is offline  
Old Jul 4, 11, 11:23 pm
  #12  
 
Join Date: Jun 2010
Location: Manila, Philippines
Programs: PR Premier Elite, CX, Hyatt GP Plat, SPG Gold
Posts: 45
Originally Posted by rxziebel View Post
Oh yes, I know all too well about the reason for the older plane. But what I was asking was if anyone had been on the 340 recently and could offer any thoughts about business seating. Has anything changed? Can you still ask at the airport about Row 1 or Row 2? Is there now a charge for the first 2 rows (there was not last time I flew the route - it was first come first serve).

Anyone?

Thanks.
Depending on your booking class on business, you may avail of Rows 1 or 2, however they usually offer that to those who book under J or C/D, although on regional flights it's pretty much open for anybody who requests.

I like the A340 because the seats lie flat on Rows 1 and 2, although a bit lumpy its softer than the new Recaro seats on the 744 and 773. Worst case ask for 15A or C at least that an exit row seat which offers good legroom but still a normal business class seat.
keslergo is offline  
Old Jul 11, 11, 12:27 am
  #13  
 
Join Date: Mar 2011
Posts: 7
I will be flying regularly to MNL, business class. If you could choose any airline, what airline would you fly?

I have heard good things about Singapore Airlines. Are they good?

I will be flying from US east coast, usually New York, and London.

Thanks
NYorkerMind is offline  
Old Jul 11, 11, 5:34 am
  #14  
 
Join Date: Feb 2010
Location: MNL
Programs: CX GO/OWS, SQ KF SL, SPG/Marriott L.GO, IHG, Accor, BW
Posts: 77
SQ -- wonderful airline in J, great connections from LHR to MNL; not so great JFK/EWR-MNL (due to timing of flights, sometimes there's an overnight stay in SIN in either direction, in spite of 4x daily SIN-MNL flights)

CX -- great connections from either JFK or LHR, with 4 flights a day each from either LHR or JFK to HKG connecting to any of around 6-7 daily flights HKG-MNL = very convenient. Also very good J product, although IMHO, SQ seat wider + food selection slightly better. Both SQ and CX J class can be expensive ex-LHR or JFK, but fares are seasonal.

PR -- flies only from LAS, SFO, LAX, but J fares very reasonable. J seat, food, service adequate, but far from CX or SQ (again just IMHO)

Other options might be Middle East airlines like Emirates or Qatar or Etihad (all with daily or twice daily flights LHR or JFK to Middle East, connecting to also daily or double daily flights to MNL) -- been hearing great things, but have never tried...
Felix Felicis is offline  
Old Jul 11, 11, 9:35 am
  #15  
 
Join Date: Mar 2011
Posts: 7
Thank Felix, I'll report back after my next couple of trips
NYorkerMind is offline  

Thread Tools
Search this Thread