Apr 16, 2016, 7:33 am
Last edit by: elitetraveler
JetSmarter is a membership program that allows members to fly on empty legs of private jets (JetDeals) and seats on scheduled private jet shuttles (JetShuttle).
JetSmarter - discussion and experiences
Aug 22, 2018, 9:46 am
#2236
Join Date: Jul 2018
Posts: 14
Things afoot
they are issuing releases because there are larger things afoot due to their less than honest business dealings. This is their only way to deal with what is coming down the pike since we all know they are not in a mindset to apologize and “come clean” just not their culture
Hoping Karna does it’s thing to these people
Hoping Karna does it’s thing to these people
Aug 22, 2018, 10:25 am
#2238
Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,117
they are issuing releases because there are larger things afoot due to their less than honest business dealings. This is their only way to deal with what is coming down the pike since we all know they are not in a mindset to apologize and “come clean” just not their culture
Hoping Karna does it’s thing to these people
Hoping Karna does it’s thing to these people
Aug 24, 2018, 1:24 pm
#2240
Suspended
Join Date: Aug 2018
Posts: 3
Aug 26, 2018, 6:14 am
#2243
Join Date: Apr 2012
Location: NYC
Programs: QF LTG
Posts: 1,200
except when they aren't. I'm a JS member and not a very happy one at that but I did need a charter in Europe and JS beat every other quote I got elsewhere.
Aug 26, 2018, 6:45 am
#2244
Join Date: Jun 2018
Posts: 28
I have spoken with someone who sent them a lawyers letter threatening a lawsuit/arbitration claim. JS did nothing until the claim was filed and then quickly refunded their membership fee with a confidentiality agreement. It appears that is the simplest way to get relief.
Aug 26, 2018, 5:52 pm
#2245
Join Date: Aug 2018
Posts: 1
Possible action after getting duped?
Thanks for your comments Had a simple membership for 5k where I was able to enjoy flights to bos and IAD from teb often. Even to Chicago and Atlanta. Now those all cost thousands of dollars.
What practical action can I take to get refunded or compensated per the above?
Thanks for your help in advance. .!
What practical action can I take to get refunded or compensated per the above?
Thanks for your help in advance. .!
Aug 28, 2018, 6:20 pm
#2246
Join Date: May 2013
Posts: 637
1. You can search charters without becoming a member. The instant quotes are quite convenient.
2. Most charters are 20% higher than charters from a broker
3. The instant quotes on XOJet supermids seem to be exactly what XO charges directly. They also seem to offer those at good value close-in (depending on the city pair, of course).
4. Sometimes you can find a good deal for sure, but the pain is not knowing or trusting, and having to double check their work.
Aug 31, 2018, 3:45 am
#2247
Join Date: Dec 2010
Location: NYC
Programs: UA 1K; SPG/MAR Plat; National Emerald Exec
Posts: 19
Im in the same boat as you. Any luck?
Thanks for your comments Had a simple membership for 5k where I was able to enjoy flights to bos and IAD from teb often. Even to Chicago and Atlanta. Now those all cost thousands of dollars.
What practical action can I take to get refunded or compensated per the above?
Thanks for your help in advance. .!
What practical action can I take to get refunded or compensated per the above?
Thanks for your help in advance. .!
Sep 3, 2018, 9:53 pm
#2248
Join Date: May 2013
Posts: 637
Is it just me or did shuttles take a nosedive recently?
I’m on the most recent membership, and showing far fewer shuttles. The ones that do show appear way more expensive than usual. Examples:
Moscow <—-> London, 0 shuttles through end of schedule
Chicago —> NYC, only 2 for the entire month of Sept.
Aspen <—> Colorado, all $1k now, used to be ~$450
I could be wrong but most seats appear to be about double what they were last time I checked, and frequencies seem to be way down on most routes. Am I crazy?
I’m on the most recent membership, and showing far fewer shuttles. The ones that do show appear way more expensive than usual. Examples:
Moscow <—-> London, 0 shuttles through end of schedule
Chicago —> NYC, only 2 for the entire month of Sept.
Aspen <—> Colorado, all $1k now, used to be ~$450
I could be wrong but most seats appear to be about double what they were last time I checked, and frequencies seem to be way down on most routes. Am I crazy?
Sep 4, 2018, 3:43 am
#2249
Join Date: Jun 2018
Posts: 28
They are creating far fewer company shuttles and instead relying on members to pay to create their own shuttles to establish inventory. In addition they are slowing beginning to creep up prices to make more money. Again, it is a constantly evolving model for them so who knows what it’s gking to look like next week?
Sep 4, 2018, 12:56 pm
#2250
Join Date: Jul 2018
Posts: 14
Reply and No Surprise
Why the surprise? They have no intention of honoring their deal
I have tests and emails that spell out the terms of my renewal for 2018. They laugh in my face when I ask for a refund
they won’t have the last laugh wait and see
I have tests and emails that spell out the terms of my renewal for 2018. They laugh in my face when I ask for a refund
they won’t have the last laugh wait and see