Apr 16, 2016, 7:33 am
Last edit by: elitetraveler
JetSmarter is a membership program that allows members to fly on empty legs of private jets (JetDeals) and seats on scheduled private jet shuttles (JetShuttle).
JetSmarter - discussion and experiences
May 29, 2017, 1:47 pm
#1276
Join Date: Apr 2017
Posts: 56
This has been happening recently? At least in the US, flight confirmations have been coming much earlier than they were before... at least 12-18 hours out, when before it was 5. Not good that they've moved that back in Europe.
I sort of wonder what the providers think about JetSmarter. Enough of them have left the empty leg program (e.g. DPJ in the US, Air Hamburg in Europe) that it can't be a phenomenally amazing deal. And interestingly, most of their own shuttle providers don't provide empty legs from their other charter business, which strikes me as odd.
I sort of wonder what the providers think about JetSmarter. Enough of them have left the empty leg program (e.g. DPJ in the US, Air Hamburg in Europe) that it can't be a phenomenally amazing deal. And interestingly, most of their own shuttle providers don't provide empty legs from their other charter business, which strikes me as odd.
That's a good point ! Maybe they're trying to negotiate empty leg prices too much.
Last year JetDeals were really exciting in Europe, Paris-Moscow in Legacy 650, London - Rome in Legacy 600,.. You can see that now JetDeals in Europe are now super limited.. I'm sure that at least 30-40% of actual members won't renew. I'm still hesitating for my part, it's a great value for sure, but the membership comes with big deceptions too.
May 29, 2017, 2:51 pm
#1277
Join Date: Dec 2003
Location: Oakland CA
Programs: DL Gold, AS MVPG, Globalist
Posts: 1,008
Yes... And because of that it's really hard to plan anything (I invited many times some friends and +/-6 hours before the flight, my aviation specialist told me that the flight was cancelled by the operator. I was really in a awkward position. Invoice accepted but flight not confirmed - I thought that the invoice meant that the flight was confirmed but it wasn't..)
I'm pretty sure that when the invoice is confirmed by you, and payment is received ( if any ), they are obligated to provide transportation. Maybe the rules are different over there, but that's what the law says here.
That sucks as an experience though; I wouldn't blame you for thinking about cancelling.
May 29, 2017, 2:55 pm
#1278
Join Date: May 2011
Posts: 28
One has to wonder if things are on the way out at JetSmarter? London-Dubai cancelled, London-Istanbul cancelled (no shuttles in Turkey scheduled beyond June 9), Hamptons helicopter shuttles cancelled this season, several empty leg carriers pulling out. Wish the company were more transparent with the changes.
May 30, 2017, 9:24 am
#1279
Join Date: Apr 2017
Posts: 56
That happened to me all the time last year (2016) in the US, to the point where I was strongly considering cancelling. The number of disclaimers I had to offer my friends was huge. From 2017 onward, I've had only one unrecovered cancellation. More reliable than United. :-P
I'm pretty sure that when the invoice is confirmed by you, and payment is received ( if any ), they are obligated to provide transportation. Maybe the rules are different over there, but that's what the law says here.
That sucks as an experience though; I wouldn't blame you for thinking about cancelling.
I'm pretty sure that when the invoice is confirmed by you, and payment is received ( if any ), they are obligated to provide transportation. Maybe the rules are different over there, but that's what the law says here.
That sucks as an experience though; I wouldn't blame you for thinking about cancelling.
Yes it's really frustrating..
Jun 1, 2017, 1:50 pm
#1281
Join Date: Apr 2006
Posts: 469
Also no longer accepting American Express. Talk about a luxury service. They're really diving into the sofa cushions for change at this point.
Jun 1, 2017, 5:26 pm
#1288
Join Date: May 2011
Posts: 28
Just got this:
To account for the change and to thank you for continued business, we are launching a voluntary deposit program with some additional perks we think you will enjoy. Here’s how it works:
When you make a $50,000-$100,000 deposit into your JetSmarter account, we’ll deposit an additional five percent as extra funds to fly.
For deposits between $101,000 and $200,000, we’ll add seven percent.
For deposits over $200,000, we’ll add 10 percent.
In addition to these extra savings and a streamlined booking process, our deposit program also includes:
Industry-Leading Safety Guarantee: Every charter operator will carry a ARG/US Gold rating or better and be Wyvern registered.
Quarterly Travel Analysis: Upon request, we’ll supply you with a detailed overview of your booking history for simplified record-keeping.
Dedicated Aviation Specialist: For anything you need, they will be available to you 24/7.
Please give me a call, and we can talk through any questions you may have.
To account for the change and to thank you for continued business, we are launching a voluntary deposit program with some additional perks we think you will enjoy. Here’s how it works:
When you make a $50,000-$100,000 deposit into your JetSmarter account, we’ll deposit an additional five percent as extra funds to fly.
For deposits between $101,000 and $200,000, we’ll add seven percent.
For deposits over $200,000, we’ll add 10 percent.
In addition to these extra savings and a streamlined booking process, our deposit program also includes:
Industry-Leading Safety Guarantee: Every charter operator will carry a ARG/US Gold rating or better and be Wyvern registered.
Quarterly Travel Analysis: Upon request, we’ll supply you with a detailed overview of your booking history for simplified record-keeping.
Dedicated Aviation Specialist: For anything you need, they will be available to you 24/7.
Please give me a call, and we can talk through any questions you may have.
Jun 1, 2017, 5:55 pm
#1289
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,600
Just got this:
To account for the change and to thank you for continued business, we are launching a voluntary deposit program with some additional perks we think you will enjoy. Here’s how it works:
When you make a $50,000-$100,000 deposit into your JetSmarter account, we’ll deposit an additional five percent as extra funds to fly.
For deposits between $101,000 and $200,000, we’ll add seven percent.
For deposits over $200,000, we’ll add 10 percent.
In addition to these extra savings and a streamlined booking process, our deposit program also includes:
Industry-Leading Safety Guarantee: Every charter operator will carry a ARG/US Gold rating or better and be Wyvern registered.
Quarterly Travel Analysis: Upon request, we’ll supply you with a detailed overview of your booking history for simplified record-keeping.
Dedicated Aviation Specialist: For anything you need, they will be available to you 24/7.
Please give me a call, and we can talk through any questions you may have.
To account for the change and to thank you for continued business, we are launching a voluntary deposit program with some additional perks we think you will enjoy. Here’s how it works:
When you make a $50,000-$100,000 deposit into your JetSmarter account, we’ll deposit an additional five percent as extra funds to fly.
For deposits between $101,000 and $200,000, we’ll add seven percent.
For deposits over $200,000, we’ll add 10 percent.
In addition to these extra savings and a streamlined booking process, our deposit program also includes:
Industry-Leading Safety Guarantee: Every charter operator will carry a ARG/US Gold rating or better and be Wyvern registered.
Quarterly Travel Analysis: Upon request, we’ll supply you with a detailed overview of your booking history for simplified record-keeping.
Dedicated Aviation Specialist: For anything you need, they will be available to you 24/7.
Please give me a call, and we can talk through any questions you may have.