Anyone ever get a Hotwire refund?
Aug 3, 2011, 12:47 pm
#16
Join Date: Jul 2011
Posts: 3
How to get a refund from Hotwire
Last edited by t8937; Aug 23, 2011 at 1:14 pm
Aug 4, 2011, 6:02 pm
#17
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Marriott hotels primarily.
Posts: 6,459
I have read similar stories on this forum.
Oct 4, 2011, 11:25 am
#20
Join Date: Oct 2011
Posts: 2
Any chance I could get a refund?
I bid on a 2.5 star LAX El Segundo area hotel. Sadly El Segundo area is not on hotwirerevealved. So when I got the hotel name, I googled it. Ramada Plaza Hotel LAX El Segundo has very poor reviews. Most people call it a dump. People reported issues like dirty room, bugs in the room, holes in the blanket, stains on the sheets, mystery charges upon checkout, hotel run out of towels.
However, this hotel is still rated 2.5 stars elsewhere. Is there anyway that I can get a refund based on these complains? Any help will be appreciated.
However, this hotel is still rated 2.5 stars elsewhere. Is there anyway that I can get a refund based on these complains? Any help will be appreciated.
Oct 4, 2011, 11:41 am
#21
In memoriam
Join Date: Sep 1999
Location: Dallas, TX
Posts: 1,697
"Sadly El Segundo area is not on hotwirerevealved."
Yes it is, under Los Angeles, and this Ramada is listed there. It's also rated 2.5* by Priceline and whatever Hotwire has, Priceline will have for less so it's very likely you overpaid as well.
Why didn't you bid on Priceline since you are posting on BiddingForTravel today anyway?
Yes it is, under Los Angeles, and this Ramada is listed there. It's also rated 2.5* by Priceline and whatever Hotwire has, Priceline will have for less so it's very likely you overpaid as well.
Why didn't you bid on Priceline since you are posting on BiddingForTravel today anyway?
Oct 4, 2011, 12:32 pm
#22
Join Date: Oct 2011
Posts: 2
"Sadly El Segundo area is not on hotwirerevealved."
Yes it is, under Los Angeles, and this Ramada is listed there. It's also rated 2.5* by Priceline and whatever Hotwire has, Priceline will have for less so it's very likely you overpaid as well.
Why didn't you bid on Priceline since you are posting on BiddingForTravel today anyway?
Yes it is, under Los Angeles, and this Ramada is listed there. It's also rated 2.5* by Priceline and whatever Hotwire has, Priceline will have for less so it's very likely you overpaid as well.
Why didn't you bid on Priceline since you are posting on BiddingForTravel today anyway?
Oct 4, 2011, 12:52 pm
#25
In memoriam
Join Date: Sep 1999
Location: Dallas, TX
Posts: 1,697
Stick with Priceline.
Oct 4, 2011, 6:35 pm
#26
Join Date: Oct 2006
Location: USA
Programs: DL PM, Hyatt Globalist
Posts: 2,367
refund issues aside, hotwire's product at times can be superior in some ways to priceline and it sometimes worth paying extra for a discounted since HW reveals amenities, bed choice, and has different geographic zones from PL. PL is not always the best option even if it might usually be the cheapest option.
Oct 5, 2011, 3:09 am
#27
In memoriam
Join Date: Sep 1999
Location: Dallas, TX
Posts: 1,697
I don't think anyone has ever disputed that but for many of BiddingForTravel's users, the lowest price always prevails and just as you found, Hotwire's ratings cannot be trusted at times, more frequently than Priceline's ratings.
Oct 5, 2011, 7:55 pm
#29
Join Date: Oct 2006
Location: USA
Programs: DL PM, Hyatt Globalist
Posts: 2,367
In case you are unaware, hotwire has "bed choice" as an option for some properties.
Choose your beds. Rest assured.
We understand that sometimes you want to be assured of the number of beds in your room. Select an available option if you'd like to reserve your beds.
We understand that sometimes you want to be assured of the number of beds in your room. Select an available option if you'd like to reserve your beds.
Oct 5, 2011, 8:40 pm
#30
In memoriam
Join Date: Sep 1999
Location: Dallas, TX
Posts: 1,697