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FX Error at OTA

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Old May 16, 2022, 12:32 pm
  #1  
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Join Date: May 2022
Posts: 3
FX Error at OTA

Hi,

I Just booked a flight with an OTA (Travellink) and I am fairly certain they had an FX error in their system.

I purchased a cross-atlantic flight for 237 (local currency), however, the flight is normally 10,000-14,000.

I finalised the booking, paid, and received an OTA booking number. For obvious reasons their site is now down for maintenance after I purchased the flight.

My question is - are the obliged to provide me the tickets now that I already paid? Or can they cancel the tickets if I have already booked.

Thanks in advance
RandomCheapFlight is offline  
Old May 16, 2022, 1:33 pm
  #2  
 
Join Date: May 2022
Posts: 2
I just did the same, booked two flights for like 10euros which is normally 500euros each. They will probably find a way to cancel our tickets, right?
jocke98 is offline  
Old May 16, 2022, 1:47 pm
  #3  
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Join Date: May 2022
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Originally Posted by jocke98
I just did the same, booked two flights for like 10euros which is normally 500euros each. They will probably find a way to cancel our tickets, right?

Just to update.

I got my tickets and booking reference and can log into Airfrance with them already. Airfrance account says I paid roughly 50x the price.
RandomCheapFlight is offline  
Old May 16, 2022, 1:50 pm
  #4  
 
Join Date: May 2022
Posts: 2
Same, but norwegian charged me 60euros for some unknown reason, would advise you to empty your account until this gets figured out...
jocke98 is offline  
Old May 17, 2022, 6:46 am
  #5  
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Join Date: May 2022
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Update - mine got cancelled now (due to technical reasons). But they already send me the booking with Airfrance yesterday which is no longer working today.

Are they allowed to do that?
RandomCheapFlight is offline  


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