Expedia Booking Question related to coronavirus
#1
Original Poster
Join Date: Oct 2014
Posts: 20
Expedia Booking Question related to coronavirus
I booked LAX-CDG-VCE then return MXP-JFK-LAX on Expedia-AARP in Business all the way for $ 2800 but outbound booked into AF and return on Delta and now when I login to either I only see half the itinerary.
Is there a way to get it fixed so that it shows under one airline. Called AF and their ticket shows both outbound and return but they say they can not change it.
Hate to have two one way itineraries.
Any help or advise is appreciated.
Is there a way to get it fixed so that it shows under one airline. Called AF and their ticket shows both outbound and return but they say they can not change it.
Hate to have two one way itineraries.
Any help or advise is appreciated.
#2
Join Date: Nov 2008
Location: Home Airports: CAE/CLT
Programs: Hyatt Globalist, National Executive
Posts: 5,452
I booked LAX-CDG-VCE then return MXP-JFK-LAX on Expedia-AARP in Business all the way for $ 2800 but outbound booked into AF and return on Delta and now when I login to either I only see half the itinerary.
Is there a way to get it fixed so that it shows under one airline. Called AF and their ticket shows both outbound and return but they say they can not change it.
Hate to have two one way itineraries.
Any help or advise is appreciated.
Is there a way to get it fixed so that it shows under one airline. Called AF and their ticket shows both outbound and return but they say they can not change it.
Hate to have two one way itineraries.
Any help or advise is appreciated.
Second, and I may be ignorant to all of the nuances, but why is this a big deal?
#3
Original Poster
Join Date: Oct 2014
Posts: 20
I was not sure where to post as it was on this forum I learned about discount deals on Expedia etc when booking flight/hotel combo.
Normally, I would not think twice about being booked on two different airlines but now with this COVID-19 panic, I wonder if i have to change things I would have to deal with two separate airlines.
Normally, I would not think twice about being booked on two different airlines but now with this COVID-19 panic, I wonder if i have to change things I would have to deal with two separate airlines.
#4
Join Date: Nov 2008
Location: Home Airports: CAE/CLT
Programs: Hyatt Globalist, National Executive
Posts: 5,452
I was not sure where to post as it was on this forum I learned about discount deals on Expedia etc when booking flight/hotel combo.
Normally, I would not think twice about being booked on two different airlines but now with this COVID-19 panic, I wonder if i have to change things I would have to deal with two separate airlines.
Normally, I would not think twice about being booked on two different airlines but now with this COVID-19 panic, I wonder if i have to change things I would have to deal with two separate airlines.
Last edited by Gamecock; Mar 10, 2020 at 3:13 am
#5
Join Date: Jul 2013
Programs: AA MM, AA EXP; OW Emerald, EK silver
Posts: 928
I had to cancel a booking with expedia - a flight/hotel combination. I received full credit for my flight to be used within a year of the original booking, the hotel was non refundable. However I had taken out the Expedia trip insurance policy which allows cancel/change for any reason and got my hotel refunded through the policy. Any airline change fee will also be refunded when I rebook. I was extremely impressed by the assistance I was given when I called to cancel. Give them a call, I had minimum wait time (in spite of the recorded message stating the contrary!).
I found that any changes/cancellations had to be made through Expedia and not the individual airlines; as they made your reservations they are best equipped to help you.
I found that any changes/cancellations had to be made through Expedia and not the individual airlines; as they made your reservations they are best equipped to help you.
#6
Join Date: Jul 2005
Location: Salt Lake City
Programs: Delta DM and 2 MM, HHonors Diamond, Marriott Gold
Posts: 598
I have one of these same deals that I am struggling with whether to cancel (will charge me $450 for a $2800 to CPT). I might not worry that much about seeing only part of the itinerary, anyway. Do this: check the ticket number for each "half". If it is the same, they are on one ticket. Also, when I view my receipt on Delta, it shows the whole itinerary there. Not sure if this will give you much reassurance, but that's what I can tell you. The Expedia call-back does work, eventually, and at least in my case I was able to discuss change/cancel fees.
#7
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,653
not getting the expedia call back option right now....i just get a recording saying that they are experiencing technical difficulties & are working to resolve it....