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Booked PL Express Deal by mistake, am I SOL?

Booked PL Express Deal by mistake, am I SOL?

Old Jan 19, 20, 1:45 am
  #1  
Original Poster
 
Join Date: Nov 2014
Location: Denver
Programs: UA Silver
Posts: 92
Booked PL Express Deal by mistake, am I SOL?

This is clearly my mistake. I'm up late looking at a bunch of different hotel options, prices, reviews, TripAdvisor, Marriott, etc and I clicked all the way through for a hotel booking I had open in the express deals tab instead of the regular tab.

My fault for doing this sleep-deprived and having too many windows open.

I tried immediately using the online chat with Priceline and they said too bad forget it. Again, I'm not claiming any right to anything different since it was my error, but I know in the past they seemed more flexible and I'm wondering if anyone here has had any luck getting an express booking canceled.

Thanks in advance
JustBreathe is offline  
Old Jan 19, 20, 4:50 pm
  #2  
Original Poster
 
Join Date: Nov 2014
Location: Denver
Programs: UA Silver
Posts: 92
In the end I was able to contact the hotel, who very kindly allowed me to cancel (their discretion obviously). Then PL processed the cancelation after that. Lesson learned!
JustBreathe is offline  

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