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HotelQuickly - Cancelling bookings/no refunds

HotelQuickly - Cancelling bookings/no refunds

Old Dec 17, 18, 4:02 pm
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HotelQuickly - Cancelling bookings/no refunds

For anyone who might have bookings with HotelQuickly, they appear to have cash flow problems and are cancelling bookings and not able to offer refunds. Lots of people turning up at hotels around the world this week to find they havenít got a booking.
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Old Dec 17, 18, 5:04 pm
Join Date: Apr 2017
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This is relatively ongoing with them. I had a reservation in Abu Dhabi for Grand Prix weekend in November, arrived at my hotel to be told it was canceled. The hotel offered to rebook me -- at 3x the cost of the original reservation, which I'd made months ago. Thank goodness I had some extra Hyatt points lying around to use. Everywhere in the city was seriously marked up.

I pursued a refund through my credit card company and it was processed immediately. Good luck.
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Old Dec 18, 18, 6:53 am
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Article on a rejected HotelQuickly booking in Krakow, Poland, in yesterday's (December 17, 2018) Boston Globe here. Same eventual resolution: traveler found another room and got a refund from his credit card issuer.
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Old Dec 19, 18, 8:32 pm
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Moving to the Other Travel Agencies forum for further discussion. Thanks. /JY1024, TravelBuzz moderator
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