Priceline stiffs you with hotel fees not disclosed at payment
#16
Join Date: Dec 1999
Location: NYC/PHX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,958
In my experience, you only save $5-10 bidding vs using an Express Deal. On express deals, fees are disclosed before you commit (and you can often use the resort fee as a data point in combination with some of the info on bidding forums to decifer which hotel you're going to get). There are also Priceline (and Hotwire) booking fees embedded in "taxes and fees", though I find Hotwire to be more egregious in padding their profit in this charge.
#18
Suspended
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
My recommendation:
Usually you need to pay this so-called "hotel fee" at the hotel - not to priceline.
After checking out, I would just dispute it directly with the hotel - or via my credit card issuer. And I wouldn't sign such a folio.
Usually you need to pay this so-called "hotel fee" at the hotel - not to priceline.
After checking out, I would just dispute it directly with the hotel - or via my credit card issuer. And I wouldn't sign such a folio.
#19
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,399
What are these NYC area fees and what are they supposed to cover? Resort fees are common in Miami, but I can't imagine $100 in NJ.
#20
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,352
In my experience, Priceline has been pretty good at noting the "resort fees" when you do NYOP or Express Deal bookings. They include it on the summary page even if there's only one property that might have it in NYOP bookings. Sometimes you can book it, and afterwards find out that it's a hotel that does NOT charge the fee. With Express Deals, you know for sure in advance--it's actually included in the total price, even though you pay it later directly at the hotel.
#21
Join Date: Nov 2004
Location: Grand County, Colorado
Programs: IHG Plat, HH D, UA GS, Perm BonVoyed
Posts: 2,013
regardless, I ABSOLUTELY abhor any additional fees everywhere.