Cancel 1 of 2-night booking

Old Sep 27, 18, 6:06 pm
  #1  
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Cancel 1 of 2-night booking

I'm cancelling 1 night of a 2-night booking, but I'm being asked to pay for a re-booking of 1 of the nights with a refund of the original 2-night booking.
This scenario is deleterious when the hotel rates are now higher than when originally booked.
Is this standard practice?
LukeO9 is offline  
Old Oct 12, 18, 10:20 am
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Yes, it is standard practice. Your original rate may have been the result of a discount for a 2 night stay - most websites have a warning somewhere within the policies section that changes to arrival or departure date or to length of stay may result in a change of availability and rate.
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Old Oct 12, 18, 11:47 am
  #3  
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If your contract (terms & conditions) provide for that and you agreed to them, what is your complaint?
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Old Oct 15, 18, 12:41 am
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Originally Posted by catwings01 View Post
Your original rate may have been the result of a discount for a 2 night stay
Not the case in this circumstance.

Originally Posted by catwings01 View Post
...policies section that changes to arrival or departure date or to length of stay may result in a change of availability and rate.
Understandably so, but the 1 night booking remaining does not change.
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Old Oct 15, 18, 12:43 am
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Originally Posted by Often1 View Post
If your contract (terms & conditions) provide for that and you agreed to them, what is your complaint?
The terms and conditions are based on actual variances, but are irrationally being applied in this circumstance.
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