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Airline/Hotel sites Vs Travel websites

Airline/Hotel sites Vs Travel websites

Old May 25, 18, 2:22 am
  #1  
Original Poster
 
Join Date: Mar 2014
Location: Houston
Posts: 282
Airline/Hotel sites Vs Travel websites

Hi

I hope you guys can help me out trying to figure this one.

I travel a lot, sometimes the bookings are done by my company and sometimes by me. so having this option of making my own bookings which is the best strategy for points/benefits and what is lost by using travel websites.

I was recently in Singapore and my company did a booking on Expedia and I was not able to get the points in my Honors account. they did let me use the executive lounge as a gold member, but the agent told me that some locations could not let you use the lounge if your booking was done in certain websites. I believe this has something to do with the fare.

Now does airlines and hotels treat travelers differently by from where they purchase their tickets/rooms?

I guess one of the main issues is that any changes, cancellations has to be done directly with the agent you book your itinerary, but what other known benefits can be removed when purchasing tickets/rooms at this sites?
LoungeBum is offline  
Old May 25, 18, 3:09 am
  #2  
 
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,551
Hotels generally restrict loyalty benefits and earning for customer who booked via an OTA (to whom they had to pay a big commission). Some will allow benefits but not earning. Booking via a corporate-style agent is usually fine.

Airlines don't differentiate
ajeleonard is offline  
Old Oct 5, 18, 10:56 am
  #3  
 
Join Date: Apr 2018
Posts: 22
Most of the hotels will offer you loyalty benefits and rewards even if you book through an OTA and they don’t differentiate.

Also booking through and OTA has its own advantage such you can read reviews, get better deals and also check the nearby properties.
angelamartinusa is offline  

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