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Experience with STA Travel $1,000 Best Price Guarantee?

Experience with STA Travel $1,000 Best Price Guarantee?

Old Nov 15, 17, 11:06 am
Used to be highman123
Original Poster
Join Date: Jul 2011
Posts: 2,650
Experience with STA Travel $1,000 Best Price Guarantee?

STA Travel has a massive Best price Guarantee that gives you $1,000 if successful:


Here are the terms:

How It Works

1. Price Beat Guarantee applies to accommodations, all scheduled airlines** and the following operators - Eurail, Contiki Holidays, G Adventures, Busabout, Haggis, Shamrocker, Real Aussie Adventures, Awesome Adventures, Kiwi Experience, Bamba Bus, Vodkatrain and Sundowners.

2. We will beat prices that are available to the general public from a USA registered retail travel agent, online travel agent or travel agent call center (and displayed in USD$) only. All flights must be departing the USA.

3. If you find a cheaper price, you must obtain a printed confirmation of the competitor quote on headed paper (this must include the airline booking reference) or print out/screenshot of the webpage at the final payment stage. This must be complete with a clear airfare/tour description, travel dates, number of passengers, price including all fees and charges (airfare and taxes must be clearly displayed), confirmed availability, booking conditions and date of quote clearly shown.

4. Visit an STA Travel store or Call 1.800.781.4040 and provide your Travel Expert with confirmation of the quote. This needs to be presented to STA Travel on the same day the quote was created by the competitor. The Price Beat Guarantee will be valid against the initial competitor quote only. We will not enter into an ongoing price negotiation. Competitor quote must be presented at the start of your consultation and must match the name of the person/s traveling. Email requests cannot be accepted unless following a phone or branch visit enquiry.

5. Where we believe there to be an erroneous fare displayed by a competitor or that the price offered is no longer available to book, we have 1 (one) full business day to investigate the pricing. If at this point we prove the price to be invalid/incorrect or unavailable in the same economy booking class, the best STA Travel price will be offered.

6. If STA Travel is able to confirm that the quote is still available to be booked as per the competitor price we will not only match the airfare but guarantee to BEAT IT with a like for like*** option!

7. The price beat will only be calculated after the application of any STA Travel discounts, offers or vouchers in place at the time (e.g. if there was a money off offer this would be applied and the resulting fare would be used to calculate the price beat).

8. Price Beat Guarantee is not applicable to any last minute offer tour bookings.

9. Full payment is required on the same day that STA Travel is able to confirm that the price is still available as per our competitor's quoted itinerary. Booking, payment, amendment and cancellation conditions will apply.

10. Booking, amendment and cancellation conditions will apply as per STA Travel and supplier terms and conditions.

11. If, for some reason, we are unable to beat a genuine competitor quote based on the conditions outlined - we’ll give YOU a $1000 travel credit!#

Any experiences with it?
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