Gotogate - how did they get it so cheap?
Jan 6, 2016, 1:54 pm
#1
Original Poster
Join Date: Sep 2008
Location: KT7
Programs: BA & BD Gold Once Upon a Time
Posts: 530
Gotogate - how did they get it so cheap?
I always obey the golden rule and book directly with the airline, but Gotogate OTA had some unbelievable mid-August fares on flights that I specifically wanted from the UK to US for a family of 4. Going directly via the airline's website could get nowhere near the Gotogate price.
Base fare was less than 50 GBP (for August!!) and YQ and YR where intact. Flights have been paid for and ticketed.
When I look on Delta's website the flights have been paid for by a MasterCard in SEK currency (I paid Gotogate by Visa), and guess what Gotogate is based in Sweden, even though they have a '.co.uk' web address, as I found out by checking the travel agent address on checkmytrip.
We're ticketed so not worried, but interested to know if something if this is all truly above board, as it seems a little fishy to me, especially all the currency/OTA location stuff.
Base fare was less than 50 GBP (for August!!) and YQ and YR where intact. Flights have been paid for and ticketed.
When I look on Delta's website the flights have been paid for by a MasterCard in SEK currency (I paid Gotogate by Visa), and guess what Gotogate is based in Sweden, even though they have a '.co.uk' web address, as I found out by checking the travel agent address on checkmytrip.
We're ticketed so not worried, but interested to know if something if this is all truly above board, as it seems a little fishy to me, especially all the currency/OTA location stuff.
Last edited by Oil-man; Jan 6, 2016 at 2:06 pm
Jan 28, 2016, 1:48 am
#4
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Join Date: Sep 2009
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I always obey the golden rule and book directly with the airline, but Gotogate OTA had some unbelievable mid-August fares on flights that I specifically wanted from the UK to US for a family of 4. Going directly via the airline's website could get nowhere near the Gotogate price.
Base fare was less than 50 GBP (for August!!) and YQ and YR where intact. Flights have been paid for and ticketed.
When I look on Delta's website the flights have been paid for by a MasterCard in SEK currency (I paid Gotogate by Visa), and guess what Gotogate is based in Sweden, even though they have a '.co.uk' web address, as I found out by checking the travel agent address on checkmytrip.
We're ticketed so not worried, but interested to know if something if this is all truly above board, as it seems a little fishy to me, especially all the currency/OTA location stuff.
Base fare was less than 50 GBP (for August!!) and YQ and YR where intact. Flights have been paid for and ticketed.
When I look on Delta's website the flights have been paid for by a MasterCard in SEK currency (I paid Gotogate by Visa), and guess what Gotogate is based in Sweden, even though they have a '.co.uk' web address, as I found out by checking the travel agent address on checkmytrip.
We're ticketed so not worried, but interested to know if something if this is all truly above board, as it seems a little fishy to me, especially all the currency/OTA location stuff.
Feb 8, 2016, 7:31 am
#5
Join Date: Jan 2011
Location: BG
Programs: BAEC Silver, TK Elite, Hilton Diamond
Posts: 827
Booked a flight VAR-SOF-BCN through go to gate about 6 months ago to fly tomorrow (9/2) on Bulgarian Air. Went to online check-in and could only see VAR-SOF. Called Bulgarian Air and they stated that the SOF-BCN flight was cancelled on 7 Jan and as it was booked through gotogate, it was their responsibility to inform me. Im sure I never received such an email.
Anyway, while searching for options and contemplating what to ask for from gotogate, I got a return phonecall from Bulgarian air, who as a gesture of goodwill, rebooked us on SOF-MUC-BCN tomorrow on Lufthansa.
Thank you Bulgarian Air, now im worried about future bookings on gotogate as I have several over the next 11 months.
Anyway, while searching for options and contemplating what to ask for from gotogate, I got a return phonecall from Bulgarian air, who as a gesture of goodwill, rebooked us on SOF-MUC-BCN tomorrow on Lufthansa.
Thank you Bulgarian Air, now im worried about future bookings on gotogate as I have several over the next 11 months.
Mar 28, 2019, 5:44 am
#6
Join Date: Jan 2016
Location: Copenhagen - CPH
Programs: KrisFlyer Gold, MileagePlus Gold, Marriott Gold Elite, Hertz President's Circle
Posts: 41
I’ve used them several times in the past with no issues.
The only caveat is that they're the travel agency which means that any changes you need to make to the ticket afterwards will have to go through them and not the airline - which could come at an extra fee.
f you are fairly certain you won’t need it, it’s worth the lower cost of booking with them.
I've had no problem over 4 or 5 trips I've taken with them - most of which were fairly long distance trips (CPH-SFO, CPH-SIN, CPH-BKK, CPH-NRT, etc)
The only caveat is that they're the travel agency which means that any changes you need to make to the ticket afterwards will have to go through them and not the airline - which could come at an extra fee.
f you are fairly certain you won’t need it, it’s worth the lower cost of booking with them.
I've had no problem over 4 or 5 trips I've taken with them - most of which were fairly long distance trips (CPH-SFO, CPH-SIN, CPH-BKK, CPH-NRT, etc)
Apr 24, 2019, 2:35 am
#7
Join Date: Nov 2007
Posts: 1
We have the most horrific experience with Gotogate. No customer service, boss denies to come to phone. Computer glitch and they want $ 800 to change a ticket. No reply, phoning for hours and nobody at office. I think its a scam, they hope we will go away and they pocket the money. Please put this company on your watch list.
Apr 24, 2019, 4:20 am
#8
Join Date: Jul 2007
Programs: BAEC OW Gold/Emerald
Posts: 538
We have the most horrific experience with Gotogate. No customer service, boss denies to come to phone. Computer glitch and they want $ 800 to change a ticket. No reply, phoning for hours and nobody at office. I think its a scam, they hope we will go away and they pocket the money. Please put this company on your watch list.
May 13, 2019, 4:39 am
#9
Original Poster
Join Date: Sep 2008
Location: KT7
Programs: BA & BD Gold Once Upon a Time
Posts: 530