Kayak.com Outrageous Breach in Privacy
#1
Original Poster
Join Date: Jan 2010
Location: YYZ
Programs: BA GGL, UA 1K, AC 35K, Accor Diamond, Hilton Diamond
Posts: 441
Kayak.com Outrageous Breach in Privacy
I have spoken with Kayak who have assured me that this problem is now being addressed and investigated fully. I also understand that a public statement will be made shortly and that FT'ers will get an update.
Last edited by huntk; Jun 16, 2012 at 1:08 pm Reason: Issued Resolved
#2
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,305
holy crap. that is some serious privacy breach.
Last edited by rankourabu; Jun 16, 2012 at 3:44 pm
#3
Suspended
Join Date: Dec 2005
Location: HY
Programs: AA-EXP (3.3MM), AAirpass, SQ-PPS Solitaire, DL-PM (.777MM), SPG-Plat, HH-D
Posts: 2,307
are these itins booked through kayak?
#4
Original Poster
Join Date: Jan 2010
Location: YYZ
Programs: BA GGL, UA 1K, AC 35K, Accor Diamond, Hilton Diamond
Posts: 441
See first post.
Last edited by huntk; Jun 16, 2012 at 1:08 pm Reason: Issue Resolved
#5
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
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deleted
Last edited by margarita girl; Jun 16, 2012 at 2:13 pm Reason: deleted
#6
Join Date: Dec 2010
Location: BOS/BTV
Programs: Delta Plat, former AA EXP, AS Gold, SPG Gold, IHG Plat.
Posts: 659
So, Kayak is not a booking agency, right... Did you and other customers enter flight itinerary info into their reminder system?
How would order/CC information end up with Kayak if the transaction were with a third party provider?
How would order/CC information end up with Kayak if the transaction were with a third party provider?
#7
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Join Date: Jun 2012
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Oh my! It's my first day on this forum, and already I am scared to book any of these deals. This is so dangerous.
#8
Join Date: Jul 2007
Location: EWR
Programs: AA, Delta, NWA,HHonors, Hyatt BF
Posts: 1,762
worst case I ever saw. A simple "guess" and I had access to way too much information for several different people.
Hope Kayak fixes this asap.
Hope Kayak fixes this asap.
#9
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,305
#10
Join Date: Mar 2012
Location: SAN
Posts: 1,396
I never use Kayak (I always book directly with airline / hotel) but I saw this thread and, like others have said, a quick "guess" got me an abundance of information. Really, really bad.
While I know it is good to inform the FT community of issues like this - it might not be a good idea to post security compromises so publicly. You never know how "trustworthy" everyone here really is.
While I know it is good to inform the FT community of issues like this - it might not be a good idea to post security compromises so publicly. You never know how "trustworthy" everyone here really is.
#11
Join Date: Mar 2010
Location: DTM
Programs: TK Gold, AZ Gold, HH Honours Gold, SPG Platin
Posts: 80
Holy ....!
Just tried some common Names (Smith, Miller) and a 4-digit-number...so many results!
I do not want to know where Amanda Smith oder Mike Smith stayed and I do not want that anybody sees what I booked. Unbelievable!
Just tried some common Names (Smith, Miller) and a 4-digit-number...so many results!
I do not want to know where Amanda Smith oder Mike Smith stayed and I do not want that anybody sees what I booked. Unbelievable!
#12
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
-- nothing here any more --
Last edited by IMH; Jun 17, 2012 at 12:50 am Reason: thread's content and context have been removed
#13
Original Poster
Join Date: Jan 2010
Location: YYZ
Programs: BA GGL, UA 1K, AC 35K, Accor Diamond, Hilton Diamond
Posts: 441
See first post
Last edited by huntk; Jun 16, 2012 at 1:08 pm Reason: Issue Resolved
#14
Join Date: Feb 2011
Programs: All of them
Posts: 214
My main concern is that there are a lot of Smiths, Joneses, Millers, and Williams that don't have credit their flights or stays to any program at all.
...but seriously, Kayak needs to fix this mess quick.
...but seriously, Kayak needs to fix this mess quick.
#15
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
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Last edited by IMH; Jun 17, 2012 at 12:50 am Reason: thread's content and context have been removed