Beware of kayak.com hotel bookings
Jan 27, 2013, 11:29 am
#16
Join Date: Feb 2003
Posts: 1,254
I don't know why some posters are having trouble understanding the problem. A hotel can drop their brand affiliation, or be dropped, if they no longer meet the standards required by that brand. It could be a quality issue or they might not want to offer some of the amenities required.
The OP would have a better case if he knew the exact reasons why the hotel lost their affiliation with Hampton.
The OP would have a better case if he knew the exact reasons why the hotel lost their affiliation with Hampton.
Last edited by lewisc; Jan 27, 2013 at 2:44 pm
Jan 27, 2013, 8:21 pm
#17
Join Date: Jan 2013
Posts: 4
None of what you encountered with Kayak is really abnormal. Hotels change names all the time, and the 2nd and 3rd party booking sites are slow to keep up.
By fax is how hotels receive your reservations, and it does take a while for the 2nd and 3rd parties to send them, and then it takes a while for the hotel to notice the fax, and get them entered.
The mark up should never have been shown to you. The mark up is high, because it basically is free advertising for the hotel. Expedia mark up is mind numbing.
I dont understand what the problem is, as you were booked into the same hotel you thought you were booking, it just had a different name. Maybe you thought you were going to get points?
By fax is how hotels receive your reservations, and it does take a while for the 2nd and 3rd parties to send them, and then it takes a while for the hotel to notice the fax, and get them entered.
The mark up should never have been shown to you. The mark up is high, because it basically is free advertising for the hotel. Expedia mark up is mind numbing.
I dont understand what the problem is, as you were booked into the same hotel you thought you were booking, it just had a different name. Maybe you thought you were going to get points?