Go Back  FlyerTalk Forums > Travel&Dining > Online Travel Booking and Bidding Agencies
Reload this Page >

have you tried this deal site:carrentals.com?

have you tried this deal site:carrentals.com?

Old Sep 29, 15, 3:04 pm
  #16  
 
Join Date: Sep 2015
Posts: 1
Do not use in Europe

Booked car for England online- good price. When I got there I had a problem with the booking and tried to reach support and discovered they have NO PHONE SUPPORT. the only way to reach them is by email- not easy while traveling. Further when I emailed them they told me they had transferred my booking to Car Trawler & could not help me. Car trawler, an obscure Irish company is not easy to reach and not quick to respond.
DBOB is offline  
Old Aug 8, 18, 9:26 am
  #17  
 
Join Date: Aug 2018
Programs: aaa
Posts: 1
Because I booked through carrentals.com I paid over $100 extra in uber charges to get to the vehicle due to the car not being in the place that I was promised. I asked for an airport car rental but had to uber 25 miles away for both pick-up and drop-off. Huge inconvenience and a horrible way to start and end a vacation.
kamike is offline  
Old Oct 30, 18, 1:28 pm
  #18  
 
Join Date: May 2004
Location: Raleigh-Durham
Programs: HH Diamond; Marriott Gold; AA Platinum
Posts: 573
Great experience with Auto Slash

Another "thumbs up" for Auto Slash. I used them for our trip last week; after I read about the company, for the first time, via this thread - booked a car in Portugal and it went off without a hitch. Will use it now for our next two trips coming up for MX and Italy.
AutoSlash likes this.

Last edited by Desirees; Oct 30, 18 at 1:40 pm
Desirees is offline  
Old Nov 3, 18, 10:43 am
  #19  
 
Join Date: Nov 2018
Posts: 1
Never Again for CarRentals.com

This company arranged a rental through Hertz at a location which was closed at the time I was to pick up the car. After returning to the airport to try and transfer the booking to the Hertz desk there, I was told Hertz would not honor the booking because it was arranged through CarRentals.com. I had to pay for a new booking and CarRentals.com refused to refund my original charge. This company clearly is more concerned with a few dollars than keeping customers happy and loyal. I will never use CarRentals.com again and would advise anyone else considering this company to do the same.
fooper is offline  

Thread Tools
Search this Thread
Search Engine: