AA issued AONE4 insist Transatlantic on AA
 

4th AA RTW issued by mindpearl in February at JNB Flights taken JNB-SYD etc-LAX-JFk etc - now I have 4 legs left JFK-LHR-BAH-LHR-JNB. My original bookings in July were not taken so I want reservations for next week Plenty of A available on BA176 or BA114 but AA insists on booking AA flight at a similar time for the transatlantic leg. The LHR-BAH-LHR-JNB is all done on the BA flights I requested it is just the transatlantic leg thats not what I want.

I called BA GGL who referred me to BA RTW who said they could reserve BA176 as there is a9 wide open but I still had to get AA to reissue the ticket.

Apart from the fact that I would have to credit the flight to my secondary OW card my QF card I would prefer the Tier points and miles on BA and less hassle going from AA T3? to T5 at LHR.

Is this a new AA policy and is it valid under OW rules.

The disadvantage of e-tickets I say. Ask AA to reissue as a paper ticket and you can make the reservations yourself with BA. That will take some time though.

I don't think AA can legitemately refuse to allow you to fly BA, but they can refuse to cooperate of course. I have done DONEx's without any AA segment issued by AA. They were paper though.

Neither a new policy nor covered by the rules. AA has to issue the ticket under OW rules.

However, in reality they can get cranky when you try to do something like this. Try again, maybe at a different call centre.

I'm confused are you attempting a re-route which requires a reissue?

If not I was under the impression that if any date/carrier changes were required then any OW partner can make the change. Can't BA just book you on to their flight and take control of the PNR? Or have things become more complicated these days. :confused:

I sorted it using the purchase of next RTW ticket and another friendly request. AA performed the change
I know in he past a paper ticket allowed BA to make the res and the desk at at JFK could accept the coupon after a phone call
Thanks for your input

I read recently that AA had consolidated all their centres to one site. :eek:

No, they haven't.

Multiple call centers, yes, but do we think that there are multiple RTW desks? I can't imagine that there's that much demand, or that there's that much expertise in the company.

One RTW desk only - based in DFW and 16 staff in it :) - I speak to them often :)

Perhaps the OP get an AAgent who has been doing too many AAdvantage bookings lately?

If it was an AAdvantage booking, then BA flights can't be used on US-UK routes.

But the OP is not a member of AAdvantage - he is a BAEC member - so he should be able to fly BA TATL and earn points

A little late to this thread, but let me add a datapoint. In April 2008 I booked and flew an AA-issued AONE3 with the first segment being IAH-LHR on BA. They didn't question it or even mildly suggest that I fly AA trans-Atlantic. I did fly AA NRT-DFW toward the end of the ticket but I don't know if that made any difference. I could see how AA would want at least one trans-oceanic flight on their metal since that's where most of the money is to be made on RTW tickets, but it's not in the rules to enforce this. Also, since AA would serve IAH-LHR with a connection as compared to BA's non-stop, this may have factored into their decision to not balk at it. Or the "AA transoceanic" rule may be new. Or it may be at the discretion of the agent. Or it may be that the OP's agent just made up their own rule.