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Changes to xONEx Rule Sheet

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Old Mar 13, 2019, 3:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: pandaperth
Chronological Summary of Changes to the Oneworld Explorer Rule Sheet

(click on the dates to go to the relevant posts in this thread)

2023-Oct-05 Changes to the Premium Economy surcharge table
2023-May-01 Rule 4(e) change, regarding second visit to Asia
2022-Aug-31 Comair removed from the list of BA affiliated Airlines
2022-Apr-21 S7 removed from the list of airlines
2021-Jul-01 Minor change
2021-Apr-01 AS joins the alliance
2020-May-01 LATAM (LA & JJ) leaves the alliance
2020-Apr-01 Royal Air Maroc (AT) joins the alliance
2019-Mar-15 Minor change
2019-Feb-11 Rule 4(j) Wording, in part, changed from:
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked as a through flight segment between Australia & USA (eg SYD-JFK vv)
To:
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked in conjunction with a QF operated and marketed online connection or stopover flight at LAX
Rule 15 Following paragraph removed
When travel originates in a country for which a specific local currency fares is published and the ticket is sold in another country, the fare will be that published for the country of origin converted to the currency of the country of sale at the bank selling rate.
Other, minor, changes
2019-Jan-08 Minor change (to the list of AA-affiliated airlines)

2018-Jun-06 Rule 16 - VOLUNTARY CHANGES / REROUTING / PENALTIES
Highlighted words removed
16(a)2d. If the rerouting results in an increase to the number of continents or extra flight segments previously charged, the ticket shall be recalculated.
2018-Mar-05 Rule 4(j) Words added:
QF operated services within USA (eg LAX-JFK vv) not permitted unless booked as a through flight segment between Australia & USA (eg SYD-JFK vv)
2017-Oct-30 Rule 5 Reservations and Ticketing: changed wording
From:
Reservations for the first overwater flight and all preceding flights must be made prior to departure.
To:
Reservations for the first international flight and all preceding flights must be made prior to departure.

Air berlin removed (it has ceased operating)
2017-Sep-05 No change (see the linked post)

2017-Aug-01 Rule 4(e) Major change regarding second visits to certain continents
Old Version:

New Version:
(e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as follows:
Two permitted in North America.
Two permitted in Asia when one is for travel between the Southwest Pacific and Europe/Middle East.
Two permitted in Europe/Middle East.
If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa. AA Premium Economy booking classes added
2017-Feb-01 Rule 4(f) has the following words added:
No more than 4 international transfers from the one country permitted
2016-Dec-01 Rule 0 Removal of these words
3 Continent Fare is only offered for travel originating in Asia, Europe/Middle East and North America
(because southern hemisphere 3- continent itineraries became possible when JJ commenced its GRU-JNB service)
Rule 4(g) addition of these words:
The first crossing between TC areas must be flown, not surfaced
Rule 4(h) Removal of these words:
*not more than 2 of which may be between the UK and ALBANIA, ALGERIA, BULGARIA, CROATIA, CYPRUS, GREECE, MIDDLE EAST, MOROCCO, ROMANIA, RUSSIA west of the Urals, TUNISIA, TURKEY, UKRAINE.
2016-Aug-04 Rule 4(h) Removal of these words:
*segments between Europe and Middle East are not permitted if travel includes Africa and the itinerary utilises the backtracking provisions in Para 4(e) 3.1.3.or 3.2.3.
(So no more complicated rules regarding second visits to Europe/Middle East)
2016-Apr-22 Rule 4(e) Major change to the 2nd visit to Europe/Middle East rule
New wording is:
http://www.flyertalk.com/forum/membe...iddle-east.png Rule 8Stopovers.
Removal of the highlighted words:
2. Maximum two stopovers permitted in the continent of origin of which a maximum of one stopover is permitted in each direction in the country of origin.
Rule 15 Sales Restrictions
Removal of the highlighted words:
When travel originates in a country for which a specific local currency fares is published and the ticket is sold in another country, the fare will be that published for the country of origin converted to the currency of the country of sale at the bank selling rate. The resultant fare must not be lower than from the country of sale.
Exception: Not applicable when BOTH travel originates and sales are made within Europe
.

2016-Apr-01 Minor change to booking classes

2015-Dec-01 Minor change to list of affiliate airlines and to the cancellation fee

2015-Nov-01 US Airways removed from list of airlines (its merger with AA was complete)

2015-Sep-01Rule 4(k) ATL added to list of east coast cities
Rule 26 Change to group booking codes
2015-Jun-01 Rule 4(k) TPA added to list of east coast cities

2015-Feb-01 Minor change to the list of affiliated carriers
Rule 16 Voluntary Changes
Removal of “Date/Time/Carrier” changes. Phrase now used is “changes to ticketed points”
2014-Nov-01 Rule 4(j) change to the list of affiliated airlines

2014-Oct-01 Rule 5 Highlighted words added
NOTE: For flights where First or Business Class is not offered or available, passengers may travel in a lower Class, in the applicable booking code for that lower Class.
Where the applicable booking class for the lower class is not available,
Passengers travelling on First Class Fares may book Y class
Passengers travelling on DONE* Business Class Fares may book B class

2014-Aug-01 Minor changes only

2014-Jul-01 IONE3 fares added
Other minor changes
2014-May-01 UL joins Oneworld

2014-Apr-01 JJ and US join Oneworld

2013-Dec-01 Allows DONEn travellers to fly in first class on QR’s Middle East flights

2013-Oct-30 QR joins Oneworld
Complicated new rule for 2nd visit to Europe/Middle East in conjunction with travel to/from/via Africa
2013-Oct-01 LAN Colombia joins Oneworld

2013-Jul-01 Minor changes
Removed the ability to purchase extra intra-continent flight segments
2013-Mar-01 Changes subsequently discovered
Continents transited to be counted
Rule 8. The highlighted words dropped
Maximum two stopovers permitted in the continent of origin of which a maximum of one stopover is permitted in each direction in the country of origin.

2013-Jan-31 MH joins Oneworld

2012-Nov Rule 0 The highlighted words added
TRAVEL BETWEEN SOUTH WEST PACIFIC AND EUROPE/MIDDLE EAST ON A SINGLE FLIGHT NUMBER/OR BY SURFACE IS CONSIDERED TRAVELLING SWP-ASIA-EUROPE/ MIDDLE EAST THROUGH THREE CONTINENTS
2011-May-02 Rule 4(l) Change to the list of Australian trans-continental flights allowed

2011-Apr-01 Rule 4(e)(3) Tanzania removed from the list of African countries where 2nd visit to Europe/Middle East allowed

2011-Feb-02 QF codeshare flight on JQ allowed
Albania and Turkey added to the list of countries to/from which only two flights allowed from/to UK
2010-Nov-01 Highlighted words added
TRAVEL BETWEEN SWP AND EUROPE/MIDDLE EAST ON A SINGLE FLIGHT NUMBER/ OR BY SURFACE IS CONSIDERED TRAVELLING SWP-ASIA-EUROPE THROUGH THREE CONTINENTS.
Premium Economy supplements increased
2009-Nov-30 Rule 4(l) Change to the list of Australian trans-continental flights allowed

2009-Aug-04 Rule 4(c) Origin-Destination surface segment allowed between Maldives and Sri Lanka/India
Rule 8. Highlighted words added
Maximum two stopovers permitted in the continent of origin of which a maximum of one stopover is permitted in each direction in the country of origin









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Old Mar 30, 2018, 3:41 pm
  #556  
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Originally Posted by anabolism
Thanks for the link, it explains the DOT rationale, which seems incorrect to my non-legal mind. I don't see why an international codeshare shouldn't count.
The Air Services Treaty between the United States and Australia doesn't list US-Tahiti as an allowed route permitted to be offered by carriers designated by the government of Australia.

https://www.state.gov/documents/organization/168386.pdf
See Annex I at the back of the Treaty for the list of permissible routes. In particular, a carrier must only offer a service if it touches its own territory.

(It is important to note that codeshare flights are held to the same standard as prime flights.)

Therefore there is no basis in law for QF to sell this route.

Last edited by Calchas; Mar 30, 2018 at 3:49 pm
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Old Mar 30, 2018, 3:49 pm
  #557  
 
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Originally Posted by Calchas
Cabin is not a concept that appears on a ticket. A booking code may be changed by a revalidation. See Resolution 727.
I'm not in a position to see Resolution 727, but I'll take your word for it. My experience, however, with a DONE5 where a flight wasn't available in D at booking but became available prior to our first flight was that the issuing carrier refused to change to D until we'd flown at least one flight, insisting that they could only revalidate until the first flight was taken, and changing to D required a reissue.



Originally Posted by Calchas
It does unless the rules say otherwise.
That's excellent, thank you.
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Old Apr 9, 2018, 9:10 am
  #558  
 
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I am in the process of booking an RTW using a travel agent. This TA interprets the fare rules (as published in the GDS) as mandating the $125 fee for any reissue. The TA says that because my proposed itinerary includes some 4M codes (on AA metal), even a simple date change would require a reissue and hence the $125 fee.

this is only correct if it can be done through a revalidation. The changes you listed do carry the fee as soon as a reissue is being done or has to be done.

BEFORE DEPARTURE
CHARGE USD 125.00 FOR REISSUE.

AFTER DEPARTURE
CHARGE USD 125.00 FOR NO-SHOW/REISSUE.
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Old Apr 9, 2018, 5:03 pm
  #559  
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Why does 4M require a re-issue?

If it isn’t their ticket, how would they even know?
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Old Apr 9, 2018, 5:29 pm
  #560  
 
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My guess, and it's only a guess, is that the TA is saying that a revalidation wouldn't "take" or wouldn't be seen by 4M. But you'd likely know much better than I would what the TA means.

(I think the TA has been wrong about a couple of things, such as saying that if I fly HKG-JFK-EZE-DFW, that uses up one of my five North American segments, or as the TA put it, if I transit North America to get to South America, I would then be limited to hitting five airports, stops or connections, in North America; I don't see any basis for this in my reading of the rules.)
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Old Apr 9, 2018, 9:04 pm
  #561  
 
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Even if issued by a TA, if the ticket is 001 (ie AA plated), the AA round the world desk should/will handle date changes. And if purchased in the USA, why would you not book directly with AA?

Other airlines handle date changes without the US$125 re-issue charge per the Explorer rules, but do charge a "service fee". Eg I am paying AU$30 to QR for such privileges even though booked with my long-time TA. QF would likely charge rather more.

Just wandering
Fred
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Old Apr 10, 2018, 4:49 pm
  #562  
 
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Originally Posted by wandering_fred
Even if issued by a TA, if the ticket is 001 (ie AA plated), the AA round the world desk should/will handle date changes. And if purchased in the USA, why would you not book directly with AA?
Normally, I would.

Originally Posted by wandering_fred
Other airlines handle date changes without the US$125 re-issue charge per the Explorer rules, but do charge a "service fee". Eg I am paying AU$30 to QR for such privileges even though booked with my long-time TA. QF would likely charge rather more.
Good to know, thank you. Why did you not have your TA make the date changes?
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Old Apr 10, 2018, 7:24 pm
  #563  
 
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The TA does make the change. The airline's "rules" require a ticket re-issue for which they charge.

Just wandering
Fred
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Old Apr 13, 2018, 9:06 am
  #564  
 
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Originally Posted by wandering_fred
Other airlines handle date changes without the US$125 re-issue charge per the Explorer rules, but do charge a "service fee". Eg I am paying AU$30 to QR for such privileges even though booked with my long-time TA. QF would likely charge rather more.
Most of OW airlines doesn't charge service fees when making changes for D or A class tickets, including QF. It's also country dependent, for example in some countries QR doesn't charge any service fees for any change, calling to their Doha res allows to make changes without the service fee.
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Old Jun 11, 2018, 6:34 am
  #565  
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2018-Jun-06 New Version of the Rule Sheet - one small change only

2018-Jun-06 New Version of the Rule Sheet - one small change only

According to diffchecker, the only change is the removal of the words highlighted:
16. VOLUNTARY CHANGES / REROUTING / PENALTIES
...
(a) Rebooking / Rerouting
1. Prior to departure:
...
2. After departure:
a. ...
b. ...
c. ...
d. If the rerouting results in an increase to the number of continents or extra flight segments previously charged, the ticket shall be recalculated. Ticket may be reissued to any applicable Explorer fare validating all rules of the new fare except for restrictions on retroactive use. Rerouting fee applies when the resulting fare is less than or equal to the original fare. No refund applies. See Upgrading provisions when recalculation results in a new fare basis at a higher value.
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Old Jun 11, 2018, 11:52 pm
  #566  
 
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Has there been recent changes to the other oneworld products? The general info text on the oneworld site about the xASnn now says surface sectors count as flight sectors. This wasn't the case before. The xASnn has an 8 flight sector limit, but prior uses have had surface sectors between airports (eg HND-NRT) not count towards the 8 flight limit, but did count to the 16 sectors e-ticket limit.
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Old Jun 12, 2018, 12:14 pm
  #567  
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Originally Posted by Himeno
Has there been recent changes to the other oneworld products? The general info text on the oneworld site about the xASnn now says surface sectors count as flight sectors. This wasn't the case before. The xASnn has an 8 flight sector limit, but prior uses have had surface sectors between airports (eg HND-NRT) not count towards the 8 flight limit, but did count to the 16 sectors e-ticket limit.
The Circle Asia & South West Pacific fare is not one I keep abreast of

I see what you saying about the form of words on the relevant web page
It is note 4 under the Terms and Conditions
4. Travel between two airports by surface transportation is at the passenger's expense and counts as one flight segment. Surface sectors must be included in the total mileage.
So, my view is that since words on a web page are NOT part of the fare rules, we need to look at the fare rules to see what they say.

In ExpertFlyer, I looked at a random fare (a CX DAS17 ex-SYD)
and it says nothing of the sort. It just says
MAXIMUM OF 8 FLIGHT SEGMENTS ARE PERMITTED FOR THE ENTIRE JOURNEY.
The Creation Date of the rule is 20-Dec-2016, so there has been no recent change to it.

The date at the bottom of the relevant web page is 1-May-2014. So I don't know if it has been updated recently, and they forgot to update the date of the page. But I don't remember the page saying surface segments count as flight segments when I last looked at the page (whenever that was!)
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Old Jun 18, 2018, 5:34 am
  #568  
 
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what was the meaning of adding flight segments? the xONEx fare is not dependent on the number of flights. why should it be recalculated?
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Old Jun 18, 2018, 6:08 am
  #569  
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Originally Posted by pbd456
what was the meaning of adding flight segments? the xONEx fare is not dependent on the number of flights. why should it be recalculated?
I think it is probably a hang-over from the days when you could purchase up to two extra flight segments per continent.

That was removed a few years ago
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Old Jun 18, 2018, 6:11 am
  #570  
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In the old days it was possible to pay extra to add extra segments in each continent (within certain limits). I guess removing the phrase that pandaperth highlighted is just cleaning out something that is no longer relevant and which they missed when removing the capability to pay for extra segments.
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