FlyerTalk Forums - AA, RTW, e-Ticket and Open Segments: lets settle this!

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- - AA, RTW, e-Ticket and Open Segments: lets settle this! (https://www.flyertalk.com/forum/oneworld/847733-aa-rtw-e-ticket-open-segments-lets-settle.html)

The bottom line is that many ticketing people don't have a clue...so, with an e-ticket, everything can be amended and revised without having to go to the airport by the people who do have a clue.

Quote:

Originally Posted by christep (Post 10121063)

I've said this many times before, but it's only the reservation that's important. If the reservation is on AA then that's where your miles go. The ticket is valid on any flight on any oneworld carrier that flies the segment in question and is operated by a oneworld carrier. The tickets are NOT endorsed with any restrictions on flight date or time and are explicitly endorsed that they are valid on any carrier. You don't need to change the ticket to change to a codeshare, you just need to change the reservation.

The only thing that's important when you're at the airport with a near-term goal of boarding an aircraft is what the person at the check-in counter says. If s/he insists that the ticket is only valid if written in Sanskrit on a stone tablet - a service the airline will provide for $50 - quoting OW rules will only get you so far, not necessarily including the boarding lounge.

Quote:

Originally Posted by JohnAx (Post 10124163)

That's the problem. That was my reality with both CX and QF. Not a big deal in my case, but...

Quote:

Originally Posted by daniellam (Post 10088580)

As far as I know, AA e-tickets actually do support OPEN segments! (Maybe only if issued in Sabre?) However, revalidation is not supported.

Code:

         ELECTRONIC TICKETING ASSOCIATE PROFILE                                     

AIRLINE -                   AA - AMERICAN AIRLINES                                  

PARTICIPATION LEVEL -       INTERACTIVE                                             

STATUS -                    ACTIVE                                                  

MAX COUPONS PER ETR -       16                                                      

NAME CHANGE ALLOWED -       NO                                                      

NAME SELECT RESTRICTIONS -  NONE                                                    

AUTOMATIC ELEC TKTG -       BY COUNTRY                                              

OPEN SEGMENTS ALLOWED -     YES                                                     

BULK FARE TICKETING -       YES                                                     

CHECK /N ETR INDICATOR -    YES                                                     

CHECK /E ETR INDICATOR -    NO                                                      

NET TICKETING -             YES  BSP ONLY                                           

EXCHANGE PAPER FOR ETR -    YES                                                     

ETR REVALIDATION ALLOWED -  NO

I just tried ticketing a RTW through Sabre with open segments and it wouldn't go through. Had a few chats with Sabre Software support, and they pulled up the same electronic profile as you did--but scrolled to the next page:

Code:

EXTENDED ET SEARCH -        NO                                 ‡

OA FQTV SENT IF IN PNR -    NO                                  

RESTRICT PASSIVE SEGMENTS - NO  - FOR SABRE/ABACUS ONLY         

RESTRICT PASSIVE SEGMENTS - NO  - FOR INFINI ONLY               

RESTRICT INTERLINE PASSIVES  - NO  - FOR INFINI ONLY            

RESTRICT NON-MERGED PASSIVES - NO  - FOR INFINI ONLY            

CANCEL REFUND/VOID EXCH -   YES - FOR SABRE/ABACUS ONLY         

RESTRICT TKNE FOR OPEN SEG   - NO                               

ALLOW ETKT ON FULLY OPEN SEGS - NO                     

XT BREAKDOWN ACCEPTANCE -   NO

So open segments are allowed, but you can't e-ticket them.

I ended up calling AA's main reservations number (RTW desk was closed) and they ticketed the reservation--with paper.

I'd like to note that the fare rules don't seem to require electronic ticketing at all--so (I think) for those of you who still prefer paper tickets you can get one, even if all your segments are confirmed.