Actually, I believe that it is the first international sector which must be confirmed. That gives your itinerary a start date for the one year validity determination. Go easy on the MRU reps. They're incredibly nice (as you noted), and their sometime lack of knowledge about technical rules works to our favor as often as not. Enjoy your trip!!

Me and my MRU agent are the best of friends! :) Really. I am already on my first trip she booked for me. She is great.

It looks like I have to start my follow up trip in South Africa. Can my sweet MRU contact book me that DONE5 against South African prices as well? I hope so, she knows me and understands me... ^

Mine told me that she would refer me to a BA rep in SA when I asked last time. Ended up using the excellent AA RTW desk and e-ticketing through Mindpearl in CPT.

That's where I am at now too, I think. Just a little worried AA will not ticket me since there are no flights on AA routes at all... :)

T & Cs - air passes
 

I was helping a friend work out an itinerary in South America using Oneworld's excellent "Visit South America" air pass product, and I noticed that the terms and conditions text on the Oneworld website is quite incomplete. For example, it doesn't state that a minimum of three coupons must be purchased, or what booking classes are used, or what "route restrictions" are in effect, or if the air pass is valid when travel to SA is on an award ticket, etc.

Since the RTW and Circle products have links to current .pdf files for their respective rules, I wonder if OW might make something similar available for the air passes.

Fortunately I knew enough to phone the AA RTW desk (which had to consult some star file or similar to see the rules) but I suspect other OW member offices wouldn't be so deft at sorting things out. Thanks.

Suggestion re Africa
 

Suggestion to oneworld4u

Some African countries are simply impossible to travel to on a OW Explorer because they can only be reached from Europe.
For instance: Libya, Senegal, Sierra Leone, Angola, Zambia, Equatorial Guinea
So - the only way to fly into any of these countries is from Europe, and the only way to fly out from any of these countries is by flying back to Europe

But to do so would entail visiting Europe twice - and the rules don't allow this

My suggestion is that:

• either they should be added to the list of African countries that are defined to be part of Europe (particularly Libya - to complete the row of Nth African countries bordering the Med)
• or they should be added to the list of countries from/to which a second European entry/exit is allowed (the one with immediate transfer to another continent)

A lot of countries are not served by OW carriers from within a continent or from another continent.

Agreed - but the countries I listed are served by OW airlines - but only by inter-continental flights from Europe making it impossible - under the current rules - to fly into and then out from one of them on a OW Explorer ticket even though say BA or IB fly to them.

I don't think, but may be wrong, that the situation does not occur in any other continent, and was surely(?) the reason why the Nth African countries were defined to be part of Europe for the purpose of the OWE ticket. And also perhaps why Ekaterinburg has recently been defined as part of Europe since, when it was considered part of Asia, it was impossible go there and back under the rules.

The same situation applies to PPT for example.

*A RTWs have the same issue with Central Asia - most places only accessed from Europe.

[QUOTE=pandaperth;10015247]Suggestion to oneworld4u

Some African countries are simply impossible to travel to on a OW Explorer because they can only be reached from Europe.
For instance: Libya, Senegal, Sierra Leone, Angola, Zambia, Equatorial Guinea
So - the only way to fly into any of these countries is from Europe, and the only way to fly out from any of these countries is by flying back to Europe

But to do so would entail visiting Europe twice - and the rules don't allow this

Not completely true of course becuase you can indeed transit Europe on your way to the next continent so for instance my DONE5 itinerary next month allows me to visit Ghana:

xxx-HEL-VIE-LHR-ACC-xLHR-LAX-xxx

You could of course substitute ACC for ROB or LOS etc etc and xLHR for xMAD.

But believe me I hear you on OW in Africa, see my earlier posts in this thread. The transit without stopover option back through Europe is the best solution or of course adding ET to the alliance:cool:

Paul

Ditto on ET joining the alliance :)

I'm also having the MA issue - I'm with Qantas Frequent Flyer and I did 4 segments to Australia - the RJ and QF ones credited, and the MA haven't and it's been a week. Wonder how long it'll take... :)

oneworld4u - perhaps you could take a look at this thread about e-tickets on xONEx?

It appears simple changes that ought to be free are now difficult and expensive? If that is correct then the alliance products have been substantially devalued and of limited use for business travellers.

I don't think this thread is really useful anymore. OW4U seems to have gone from this forum.

Apologies if I overlooked it but is there any update on this issue ?

Update from oneworld4u
 

henkybaby and all:

oneworld4u is alive and well and keeping a regular eye on FT and this thread in particular!

However, there have been no questions or issues raised which I have not already covered in previous postings or which I am not in a position to respond to.

As I've said before, our customers' comments about our products, services etc are very useful and help us work out how to impove them etc - some we will be able to incorporate and some we will not but we cannot reveal our hand to our competitors by revealing which ones we will be implementing and which we won't.

But I really do not think it is a productive use of time to acknowledge every new FT posting by repeating that message.

Scillybear and others: I have alerted MA to the complaints you have made and they say they will address this issue.

Keep flying safely!

oneworld4u

No availabilities for whole year?
 

Dear friends and OW4U. Here I have one question for you.

I purchased LONE4. There is one sector DPS-HKG. I called AA for availabilities. And i checked myself. Among all the dates I have checked from this August to next July. There is no one single dates L class is open!! Yes the flight is still available but only Y and B is open for the whole year!

I was originallay booked in 22nd November but due to plan change I decide to take that part of trip in July 09.

Now with our admired CX only open Y and B in that sector for the whole year, I have to make it open and, all the sector in AU open as well!

I do not wish to blame CX to only sell Y and B in that sector (even though we know lots of other classes being sold somewhere else). I would like to as for some suggestions from you guys. As I may have to throw this LONE4 ticket away if I can not booked into this flight.

And for OW4U, in case that there is no availability at all for the sector we have booked, what rules and regulation OneWorld may bring in to gurantee consumer that the ticket would not be involunntory invalid?

You seem to be under the impression that if you have an open segment then all the following segments must also be open. This is not the case: there's no problem at all having confirmed segments later in an itinerary than open ones.

Thank you Christep.

The reason for the open dated AU sector is because it is more than 330 days away...lol

However I can not risky waiting CX flying empty plane not to open L class...And it is not particular economical to make it one surface sector.

Any more suggestions gurus....

Speaking of 330 days, one can only search (currently) up to 12th July '09.

Looking at those that I can see, there is a consistant J9 C9 D9 I9 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 availability.

In fact taking a seven days snapshot of everry month between now and then ; I onlt see Y and B

Exactly, that is what is annoying me now. How on earth they only open Y and B? I can not believe the yield they can drive on that route while SQ, GA, FD, MH, UO and TG have huge stock and inventory. Not to mention UO are flying directly as well!

I shall continue wait without patient.

Had a look again today. Still no hope.

Just wonder if POS would help?

oneworld4u,

I have the same exact issue with RJ. And judging by the BA forum I am not alone. I plan to use RJ more often when flying east and would request if you can ask the people at RJ to look into this too.

Currently I am chasing up an outbound AMM-DXB flight when I was automatically credited for the return DXB-AMM flight. So far I have had an e-mail of rejection and subsequently told by BA that I was a "no show". I gave BA the ticket number (again) and asked them to re-investigate.

Do Children count as guests at the lounge?
 

Hi

When i fly with CX with my Children they are not counted as guests. i assume this si because children can not join the MPC (no under 18's), so they all have my status on their BP.
BUt is it the same for other One World airlines - a friend of mine was nearly turned away from a LHR BA lounge bcse he had 2 kids and his wife (diamond is allwoed 2 guests) - after some "discussion" he was allowed in. But what is the official stance - i imagine it may up to the airline in question, but if so that makes it very difficult to families to travel on one world airlines other than their own.

I certainly would never fly on another OW airline as the lounge is the only thing that makes travelling with Kids bearable...

thanks

No - in a BA lounge a non-BA OW Emerald (e.g. a CX Diamond) is allowed one guest. Two guests is only in CX lounges under CX rules.

QF also will allow you to take your kids in, even if it means exceeding the guest quota, although if OW Emerald flying in J or Y they may ask you to use the J lounge instead.

Dave

When AA chased my missing AMM-KRT they were advised by RJ that they had credited the points to my RJ FF account - funny seeing as I don't have one and given the other 3 RJ sectors on the itin had credited to my AA account no problem! Was all sorted when I insisted that RJ send me a copy of my so called FF account with them showing this, suddenly all OK and they credited it to my AA account.

RJ will definitely need a kick in the pants somewhere along the OW line.

paul4471

apologies but the point is the same - do kids count?

ow4u - is there a ow policy on children?

Still not directly answering your question, my experience with BA lounges when travelling with wife and five year old daughter is to ask politely acknowledging that BA are well within their rights not to allow both of my guests in. In all cases the reply has been that we are all welcome to go inside.

Children in lounges
 

brithk:

Under the oneworld lounge policy, frequent flyer cardholders eligible to use lounges may invite one guest to join them in the lounge. The guest could be adult or a child, but, officially, not both.

Some individual airlines may allow cardholders to be accompanied by an adult guest plus a child/children, but that is subject to the discretion and policy of the appropriate airline. As above, the policy is just one guest...

Hope this clarifies the situation for you.

Happy flying.

oneworld4u

More and more airlines are joing airline alliances, but mainly on Star Alliance and Skyteam. With this trend in place, it seems that the number of potential carriers into oneworld are becoming very limited. Do you guys feel any pressure with regards to this? Or are you looking into wooing some of the carriers on other alliances into oneworld, similar to Mexicana? And of course, can you give us any hints on potential future members? ;)

Dear Oneworl4u

I don't know if you have seen this thread -

http://www.flyertalk.com/forum/showt...1#post10562182

Basically LAN has changed what it labels its cabins on almost all its flights within South America (except the few operated by 767s). Now it has economy class and premium economy class where previously it had economy and business class.

The problem has occured with people holding or purchasing First and Business class RTW and Circle Pacific products who have been downgraded from the original business class cabin to economy class.

There is a provision in the rules of these fares that passengers purchasing First Class fares where there is no first class cabin will be accomodated in business class and Business and First Class ticketholders will be accomodated in economy class if there is no business or first class cabin offered.

The whole gist of the rule seems to be that premium ticket holders will be accomodsted in the cabin they have paid for or the next lowest class if the class they paid for is not provided.

With the introduction of this new 2 class service within South America First and Business class ticket holders are not accomodated in the next lower class available but are being downgraded to economy class.

It seems to me that LAN should be accomodating First and Business class Ticket holders on Oneworld products with Premium Economy seating.

Are you able to look into this problem?

Thanks

Don't bother if you were planning on replying at some point as it has been dealt with in another post - http://www.flyertalk.com/forum/showthread.php?t=884334

I fear that feeling passed after the first week when he saw that there might be some work involved. It's really quite sad that OneWorld don't "get" Flyertalk in the way that Starwood, BAEC (and perhaps others that I am not aware of) do. This was a classic case of "it would have been better not to start if you had no intention of following through".

Umm, no. There are pax (including me) on tickets other than xONEx who have been involuntarily downgraded from paid business class to regular (non-premium) economy. LAN is proving difficult to communicate with.

I for one, welcome any assistance that OW can give to the matter.

Actually, you're right. I'm travelling on a Global Explorer not an xONEx -I better go look and see if those rules have been changed as well.

Looking at the fare rules on Expertflyer -the change also applies to the Global Explorer product but not the Circle Pacific via SA. So the CircPac is the only Oneworld product where this remains an issue.

Open Segments with RJ no allowed?
 

I thought that I had my ex-ICN DONE4 itinerary finalized for ticketing, but I got this response from the CX reservation desk in ICN:
"Oneworld e-tkt do not accept open segment for RJ AIR."

1. Expert Flyer shows D9 for CAI-xAMM-ATH for RJ508/RJ131 but neither AA nor CX could see this for 4/14 or 4/15 or 4/16 dates. In fact TWO seats are not available in either 'L' or 'D' for any of dates, according to both of them, with the problem being the CAI-AMM segment. Expert Flyer states otherwise.
2. So, I'd inquired in the Oneworld forum if there's a way around it and I was informed that I could keep these segements open-dated and that I could then call RJ and confirm the dates. [Thread here]
3. But the CX reservation agent claims the following:

"Oneworld e-tkt do not accept open segment for RJ AIR.

We need to input waitlist segment to issue the ticket,
but the response was always UC(that means even waitlist
not allowed)"

Am I SOL at this point and need to find alternative routes? I can choose CAI-LHR-ATH or CAI-MAD-ATH but both of these involve a lot of travel time and the CAI-LHR-ATH will also incur additional taxes...

So get it issued on a paper ticket. If CX won't do it then use AA (cheaper anyway).

Perhaps this thread can be renamed "The Thread for Rhetorical Questions"

Latest status on MX joining OW
 

Does anyone know when (or if) MX will officially be an OW carrier?