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-   -   Please review itinerary for rules compliance (https://www.flyertalk.com/forum/oneworld/691255-please-review-itinerary-rules-compliance.html)

Gardyloo May 9, 2007 6:51 pm


Originally Posted by number_6 (Post 7715580)
And which domestic flight in HKG are you contemplating taking? A helicopter from HKG to the PEN? The rule for country of origin has not been changed and still applies; all flights from HKG leave the country of origin (even PRC is not considered to be the same country as HKG). So the rule change about city of origin had no affect on HKG oringination.

How would you interpret this?

78N . 4. TRAVEL MUST BEGIN AND END THE THE SAME POINT
79N . EXCEPT ORIGIN-DESTINATION SURFACE PERMITTED AS
80N . FOLLOWS:
81N . * WITHIN COUNTRY OF ORIGIN
82N . * BETWEEN U.S.A-CANADA
83N . * WITHIN AFRICA
84N . * WITHIN THE MIDDLE EAST
85N . * BETWEEN HKG-CHINA
86N . * BETWEEN BANGLADESH-BKK/SIN
87N . * WITHIN SOUTH AMERICA
88N . * BETWEEN MALAYSIA-SIN

I assume that would mean that you could end a HKG-origin trip at PEK, but you couldn't end it XXX-xHKG-PEK?

Viajero May 9, 2007 7:00 pm


Originally Posted by number_6 (Post 7715580)
And which domestic flight in HKG are you contemplating taking? A helicopter from HKG to the PEN? The rule for country of origin has not been changed and still applies; all flights from HKG leave the country of origin (even PRC is not considered to be the same country as HKG). So the rule change about city of origin had no affect on HKG oringination.

Maybe, but CX doesn't sell RTWs that originate in HKG only, yet it has been known to apply the same myopic 'no transit rule' to other origins, so the complaint is a valid one.

simongr May 9, 2007 7:12 pm

It seems that my ticket is being booked through CX (hence the problems - the last one was booked through AA)

The last message from the TA was that:

Cathay Pacific has sent the itinerary to their rate desk in Hong Kong ot verify rules they have are correct. I will email you as soon as they respond. Thanks for your patience on this.

This was after I sent a copy of the starfile rules to my TA and gave a reference to the Stopovers section

simongr May 10, 2007 4:20 pm

Just as an update - CX have confirmed the fare :)

StillAStudent May 10, 2007 5:19 pm

Hi,

I am having a similar problem (regarding AA desk rejecting the itinerary for rules compliance). My itinerary is:

YYZ-LAX-AKL-CHC-SYD-AYQ-CNS-NRT-HKG-DEL-LHR-ZRH-xLHR-MEX-xDFW-JFK-YYZ

Initially they told me that I cannot have the JFK stop since that exceeds the North American flight segment limit (as per them, since North America is my country of origin I am only allowed two stopovers there). So my TA took out JFK and submitted again but they responded that the itinerary is still invalid but they don't know what's the problem. They just say that the system says rule violated.

The worst part is that the local AA desk in India (where I am trying to get the ticket done from) says that the itinerary is fine but apparently the global AA desk says it cannot issue the ticket.

Any thoughts of what I am doing wrong? (I have already run this itinerary through the MileageMonkey tool and it confirms that this is a valid itinerary so I am quite confused now)

Thanks!

Darren May 10, 2007 5:58 pm

Your itinerary as written is not valid if you're stopping in LAX, MEX and JFK. They are correct about the two stops, though its the two in the *continent* of origin and not the *country* of origin. However, remove JFK and it should be fine. Ask that it be resubmitted and ask that the offending rule be given to you if it is again rejected.

StillAStudent May 10, 2007 8:16 pm

Thanks Darren! I'll check with AA

Bobie May 11, 2007 1:13 am

rejection of issue - try good old paper tickets
 
I've just had the same problem booking a ONE ex-MRU with BA. I couldn't book the QF flight from SYD-NYC (via LAX). Resolved problem by asking them to try issuing it as a paper ticket ..problem with codeshare apparently so SYD-LAX was QF and LAX-NYC was AA on paper(whatever same airplane, same seat but worked!)worth a try (did take up 2 coupons but sometimes you have to give in and we are all getting value for money on these tickets)

I now book less than 14 stops on a ONE to get an eticket for quick changes and re-route later but sometimes a paper ticket does the trick.

Viajero May 11, 2007 8:41 am

deleted


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