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-   -   e ticket v. paper ticket (https://www.flyertalk.com/forum/oneworld/662356-e-ticket-v-paper-ticket.html)

Full Score Feb 19, 2007 5:13 pm

e ticket v. paper ticket
 
The knowledgeable folks on this board always seem to prefer being issued with a RTW eticket, even when a paper ticket is offered. Could someone kindly spell out the pros and cons.

jerry a. laska Feb 19, 2007 5:38 pm

Here are a few threads with some view you might find informative:
http://www.flyertalk.com/forum/showt...ket+electronic
http://www.flyertalk.com/forum/showt...ket+electronic
http://www.flyertalk.com/forum/showt...ket+electronic
http://www.flyertalk.com/forum/showt...ket+electronic

Full Score Feb 19, 2007 6:09 pm

Thank you for the information. The fourth, and latest thread is most interesting.

I side with JohnAx when he says:

Not minding the wad of paper I have to stuff into a myriad of hotel safes (well, no more than 19 of them) I still see no benefit to the traveler of the electronic non-ticket.

A few months ago there was a thread here about the perils of e-ONE's in that there was quite a serious problem with one airline's computer not knowing you'd flown the previous segment, so what the heck were you doing trying to check in *here* (or something like that???).


I've had so many problems with the BA and AA computer systems not being able to "see" each other that I feel much safer with a paper ticket. It's also much easier to claim missing miles and q/tier points when you can provide physical evidence rather than relying on the vagaries of their computers, particularly BA's.

PresRDC Feb 21, 2007 7:44 am

I'm willing to take the (small) risk in return for not having to spend hours of my life in airports or CTOs getting the ticket reissued.

christep Feb 21, 2007 9:29 am

I'm fortunate in that I do most of my rerouting at HKG ATO, which is probably the most efficient place in the world to get a reroute done, and I can normally go and sit in The Wing while they do it. So in general I still prefer paper - particularly when issuing open-dated, which I often do.

andrzej Feb 21, 2007 11:54 am


Originally Posted by christep (Post 7266153)
I'm fortunate in that I do most of my rerouting at HKG ATO, which is probably the most efficient place in the world to get a reroute done, and I can normally go and sit in The Wing while they do it. So in general I still prefer paper - particularly when issuing open-dated, which I often do.


.....until you lose the paper ticket

christep Feb 21, 2007 5:14 pm

I've never lost a ticket yet, and even then, provided that I have the ticket number recorded (e.g. even if there is at least one reservation made with the ticket number in the PNR) then I can get the ticket reissued for a small fee. Sure this would be a hassle, but its do-able, and given that I have never lost a paper ticket in my life I reckon the risk is a small one.

But I do see pros and cons - I'm just old-fashioned enough to like something in my hand. It's also much easier to, for example, point to the list of airlines that the ticket is explicitly valid on when doing a last minute switch of airlines on a route than it is to try to debate with someone about something on a screen which only they can see. As an example, a few months back I was at LAX waiting for the AA flight to London. About 4 hours before departure they switched to coffins; I therefore wanted to switch to BA, which went in 3 hours. It seems to me that rolling up to the BA desk with a paper ticket saying "VALID ON ... BA..." was far less hassle than trying to get them to look at a (CX-issued) e-ticket would have been.


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