AA can't get me a LIM-CUZ award flight
Jul 26, 2006, 10:08 pm
#1
Original Poster
Join Date: Jul 2004
Programs: AA, UA, CO
Posts: 108
AA can't get me a LIM-CUZ award flight
I called AA several months ago and booked an award travel like this for Jan 2006:
LAX-MIA-LIM-CUZ-LIM-DFW-LAX
with the LIM-CUZ segment in Peru operated by Lan Peru.
I tried to do something similar for Sep 2006, but AA tells me over the phone that the LIM-CUZ flights don't appear in their systems. Does anybody know what is going on?
Thanks.
LAX-MIA-LIM-CUZ-LIM-DFW-LAX
with the LIM-CUZ segment in Peru operated by Lan Peru.
I tried to do something similar for Sep 2006, but AA tells me over the phone that the LIM-CUZ flights don't appear in their systems. Does anybody know what is going on?
Thanks.
Jul 27, 2006, 12:53 am
#3
Join Date: Jun 2004
Location: Madrid, Spain & Santiago, Chile
Programs: AA EXP
Posts: 3,181
Originally Posted by Rufo4506
...AA tells me over the phone that the LIM-CUZ flights don't appear in their systems...
The agent probably misunderstood, or keyed the wrong city pair. This happens sometimes with AA agents, as they are not quite used to 'exotic' international airport codes, especially if AA doesn't fly there. The solution is to call again and if necessary spell the city code to them, and be prepared for a grump, as they hate to be shown as ignoramus.
Jul 27, 2006, 3:57 am
#4
Join Date: Jun 2001
Location: NYC
Programs: AA PLT
Posts: 1,122
Originally Posted by Rufo4506
I called AA several months ago and booked an award travel like this for Jan 2006:
LAX-MIA-LIM-CUZ-LIM-DFW-LAX
with the LIM-CUZ segment in Peru operated by Lan Peru.
I tried to do something similar for Sep 2006, but AA tells me over the phone that the LIM-CUZ flights don't appear in their systems. Does anybody know what is going on?
Thanks.
LAX-MIA-LIM-CUZ-LIM-DFW-LAX
with the LIM-CUZ segment in Peru operated by Lan Peru.
I tried to do something similar for Sep 2006, but AA tells me over the phone that the LIM-CUZ flights don't appear in their systems. Does anybody know what is going on?
Thanks.
Jul 27, 2006, 6:24 pm
#5
Original Poster
Join Date: Jul 2004
Programs: AA, UA, CO
Posts: 108
Originally Posted by hobarthoney
Can they do the CUZ-LIM?
Last edited by Rufo4506; Jul 27, 2006 at 10:09 pm
Jul 27, 2006, 6:28 pm
#6
Original Poster
Join Date: Jul 2004
Programs: AA, UA, CO
Posts: 108
Originally Posted by Viajero
The flights DO appear in AA's system. (availability of award seats is a different matter entirely, of course)
I did call many, many, times. The last time it was someone who appeared to be an older, more knowledgeable agent, but still the same. He did say that airline agreements change all the time, and that whatever was possible in January may not work today.
So, I gave up and booked the flight to LIM. I think I will buy the LIM-CUZ r/t on my own. That's another $200 at current prices...
Originally Posted by Viajero
The agent probably misunderstood, or keyed the wrong city pair. This happens sometimes with AA agents, as they are not quite used to 'exotic' international airport codes, especially if AA doesn't fly there. The solution is to call again and if necessary spell the city code to them, and be prepared for a grump, as they hate to be shown as ignoramus.
Jul 27, 2006, 7:30 pm
#7
Join Date: Mar 2006
Location: Sydney, Aus
Programs: QFF Gold, Velocity + Miles & More
Posts: 1,172
Originally Posted by Rufo4506
Unfortunately, not. The funny thing is that they tell me over the phone that they don't know what the reason is. Award seats may be gone, or Lan may not have made them available yet. They unlikely to be "sold out", so to speak, because late Sep is really low season in Peru. A friend who is a travel agent there tells me that flights are pretty empty for those dates.
Jul 27, 2006, 11:04 pm
#8
FlyerTalk Evangelist
Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,504
I did that flight LIM-CUZ-LIM with LP last year during end of September as well, both flights were packed either way, no spare seats. Very good infligt entertainment though iirc, it was one of those candid camera style shows but with no words had most of the cabin laughing.
Jul 27, 2006, 11:17 pm
#9
Join Date: Mar 2006
Location: Sydney, Aus
Programs: QFF Gold, Velocity + Miles & More
Posts: 1,172
Originally Posted by bensyd
I did that flight LIM-CUZ-LIM with LP last year during end of September as well, both flights were packed either way, no spare seats. Very good infligt entertainment though iirc, it was one of those candid camera style shows but with no words had most of the cabin laughing.
Don’t get me started on that flight 
I to had that show it was very, very funny
Jul 28, 2006, 4:42 am
#10
Join Date: Apr 2001
Location: Austin
Posts: 4,629
Originally Posted by hobarthoney
Yeah I did a flight and it was over booked. I was offered to take the flight the following day with the night’s accommodation paid for plus transfers to and from the airport plus food money plus a free Lan flight! It was a very good deal, pity I was connecting through to an AA flight Don’t get me started on that flight I to had that show it was very, very funny
Don’t get me started on that flight I to had that show it was very, very funny"I to had that show it was very, very funny"? Could you translate that for me?
