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-   -   oneworld lounge access (https://www.flyertalk.com/forum/oneworld/534525-oneworld-lounge-access.html)

Viajero Aug 20, 2006 3:53 pm


Originally Posted by milksheikh
...A RTW ticket is not a "solely North American itinerary", so by literal interpretation of this policy, I should be entitled to access at DFW, no? Or is this just wishful thinking...

You are not entitled to access at DFW. "Itinerary", for this purpose, means from stopover to stopover, NOT from start to end of the RTW.

number_6 Aug 20, 2006 5:11 pm

Viajero got it in 1. Now if the rules had said "ticket" instead of "itinerary", then you'd be golden, but those sneaky OW airlines don't miss a trick when phrasing their rules.

Pets Aug 25, 2006 3:15 am


Originally Posted by christep
This is just wrong - as a OneWorld Emerald you have access to any OneWorld airline lounge (F or J) when flying on a OneWorld airline from that airport that day. I have never had any difficulty at all with this (except once with FinnAir in Helsinki, where they took some persuading).

What persuading was necessary? I know that Finnair in HEL does not allow visiting the "international" lounges if you have only a domestic AY flight, although to me the rules do not exclude that.

In WAW it was impossible to get in the AY contract lounge with AA PLT and AY flight. Afterwards AY custservice said I should have been given access, but no explanation of what went wrong, whether they will fix it, or any attempt to compensate.

christep Aug 25, 2006 3:24 am


Originally Posted by Pets
What persuading was necessary?

It was about 3 years ago, and I can't remember the names of the lounges, but basically it was hard to persuade them that as an Emerald I and a guest could use the best lounge there, not the one they normally allocated to people flying J on AY.

This was at the same time as they insisted on getting an open-dated paper coupon stickered before they would accept it for the flight on which I had a reservation (the only time in the whole OneWorld empire that I have had to do that in over 100 coupons).

Darren Aug 25, 2006 9:19 pm


Originally Posted by christep
This was at the same time as they insisted on getting an open-dated paper coupon stickered before they would accept it for the flight on which I had a reservation (the only time in the whole OneWorld empire that I have had to do that in over 100 coupons).

Same here. Was told it was an AY thing.

B-HQC Aug 30, 2006 4:49 am

Update: the oneworld website now has a written policy on this.


Lounge Access by Class of Travel

Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. (First Class passengers may be accompanied by one guest travelling on a oneworld sold/operated flight).

Customers flying in Economy class on the domestic or intra-European segment to connect to or from a oneworld longhaul First or Business Class flight can also use the lounge applicable to the class in which they are travelling the longhaul segment.

Exception: American Airlines AAdvantage members, regardless of their tier status, may not use lounges when travelling on solely North American itineraries (defined as within or between the USA, Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean). In these cases, access rules are governed by American Airlines' own rules (ie paid lounge-access membership).

Viajero Aug 30, 2006 5:09 am


Originally Posted by B-HQC
Update: the oneworld website now has a written policy on this.

Yes, it is the same text that has been around for some time in the OW Planner; but note the following (emphasis is mine):


Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status...
and now compare it with access by status rules (same source):


If you are a top-tier member of one of our frequent flyer programmes, you will have access to any of these lounges...
As you can see there is a difference, and at least one airline (CX) has stated that in their view access by Class, without status, is only available to pax flying that particular airline (CX), not -any- OW airline.

alect Aug 30, 2006 9:56 pm


Originally Posted by Viajero
Yes, it is the same text that has been around for some time in the OW Planner; but note the following (emphasis is mine):



and now compare it with access by status rules (same source):



As you can see there is a difference, and at least one airline (CX) has stated that in their view access by Class, without status, is only available to pax flying that particular airline (CX), not -any- OW airline.

Why would the OW site state that a CX pax flying in F is entitled to get into the CX F lounge? Isn't that just redundant. It has nothing to do with OW - CX already provides for that. This may rely too much on the legal reasoning that words should be given some effect, but if the statement is interpreted to apply to premium pax for the airline running the lounge it would have no effect - thus the words need to be interpreted to have some effect/meaning. Ofcourse legalese (or logic) doesn't necessarily have any connection to OW.

bensyd Aug 30, 2006 11:06 pm


Originally Posted by alect
Why would the OW site state that a CX pax flying in F is entitled to get into the CX F lounge? Isn't that just redundant. It has nothing to do with OW - CX already provides for that. This may rely too much on the legal reasoning that words should be given some effect, but if the statement is interpreted to apply to premium pax for the airline running the lounge it would have no effect - thus the words need to be interpreted to have some effect/meaning. Ofcourse legalese (or logic) doesn't necessarily have any connection to OW.

I've looked high and low on that page where does the comment about CX pax flying F come from????

alect Aug 31, 2006 8:02 pm


Originally Posted by bensyd
I've looked high and low on that page where does the comment about CX pax flying F come from????

I was referring to Viajero's post...

steve32 Nov 24, 2006 9:22 am

For a little clarification in a particular case:

Flying a business class oneworld award, but starting with two domestic AA legs in Economy (RJs) to get to YYZ to then (same day) proceed YYZ-LHR-NRT on BA.

Independant of my status, would an AA "peon" level be able to access the AA AC Lounges in the initial IAD and LGA airports?

I ask this as I'm doing an award trip with both my parents (my miles), and thus can only take one as a guest on my status.

Thanks,

Steve

Viajero Nov 24, 2006 9:53 am


Originally Posted by steve32
For a little clarification in a particular case:

Flying a business class oneworld award, but starting with two domestic AA legs in Economy (RJs) to get to YYZ to then (same day) proceed YYZ-LHR-NRT on BA.

Independant of my status, would an AA "peon" level be able to access the AA AC Lounges in the initial IAD and LGA airports?

I ask this as I'm doing an award trip with both my parents (my miles), and thus can only take one as a guest on my status.

Thanks,

Steve

IMO the three of you have access at IAD and LGA, based on "class of service", irrespective of status, because you are departing same day on an international service which is part of the same itinerary.

By the way, the same situation but in Europe, say, MAD-LHR in economy, connecting same same day LHR-JKF in J, all on one itin, would enable said "peon" to have lounge access in MAD.

steve32 Nov 24, 2006 11:29 am

Thank you.

From what I understand, if lounge access is just by ticket, than you are supposed to go to the lounge of the international carrier(s) you are departing or arriving on?

I see that BA does not have lounges in DCA nor LGA.

Given that situation, then they would have access to another (most likely the "home" carrier) lounge. I got this from another thread about BA flights into Sydney have access to the Qantas lounge as they are the only one there.

Thanks,

Steve

Viajero Nov 24, 2006 11:38 am


Originally Posted by steve32
...From what I understand, if lounge access is just by ticket, than you are supposed to go to the lounge of the international carrier(s) you are departing or arriving on?...

Not really; you can go to any oneworld lounge, but for security reasons this normally translates to any OW lounge located inside the terminal you are departing from.

ReelChief Nov 24, 2006 5:00 pm

Moving in a slightly different direction, have people here with OW Emerald status had any experience in gaining access to OW lounges when not flying OW airlines? To finish off a DONE ticket in BKK, we will be using AC award tickets flying business class on AC and TG. My wife is BA-Gold, I am AA-EXP, do we have any chance of getting into OW First lounges in LAX, BKK, or SIN? And what about lounge access in PEK—where we will be stuck for 11 hours on Christmas day?


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