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-   -   No miles for my LONE ticket! (https://www.flyertalk.com/forum/oneworld/493436-no-miles-my-lone-ticket.html)

the_p0et Nov 15, 2005 9:01 am

No miles for my LONE ticket!
 
We've been traveling for a few months now on this ticket and have only received miles on 2 flights out of about 12+ flights so far. What's happening and who can I talk to about this? We joined the AAdvantage program in time for our first LONE flight, but no miles for us. We made sure our travel agent put our AAdvantage numbers on the LONE ticket and said we shouldn't need to do anything else in order to receive the miles.

Mainly been flying around Asia with Cathay but I hear since we're Canadians we should still get miles flying on L class.

We didn't think to even keep those small ticket boarding stubs/receipts either. Since we don't have these are we hooped? Or can we somehow ask for our miles from our RTW ticket?

Just a little confusing and we'd love to get Ruby or Gold status for our flight in a week or so from Spain to Argentina.

Thanks!

christep Nov 15, 2005 9:38 am

For AAdvantage flying L you get:
AA: 100% mileage, 100% Q-points
BA: 25% mileage, 100% Q-point
Cathay, Aer Lingus: 0
Finnair: 100% mileage, 50% Q-point
Iberia: 30% mileage, 50% Q-point
LAN: 100% mileage, 100% Q-point
Qantas: 50% mileage, 100% Q-point

If I recall correctly, the Canadian exception on Cathay disappeared a year or two ago.

Not keeping your boarding passes until the miles have posted is, I am afraid, a very basic error, which reduces your chances of ever getting the miles dramatically. But on Cathay I don't think you are due anything anyway.

You would of course have got 100% AsiaMiles for L on CX, but not now without the Boarding Passes.

Viajero Nov 15, 2005 9:53 am

Also note, just in case you are not aware of it, the QPoint percentages shown above are per mile *earned*, not per mile flown, a rude shock when one first hears about it.

vedette Nov 15, 2005 10:05 am

Viajero -- can you explain the difference between miles earned and miles flown? Thanks.

Viajero Nov 15, 2005 10:23 am


Originally Posted by vedette
Viajero -- can you explain the difference between miles earned and miles flown? Thanks.

Say you fly 3000 miles with Iberia, in class L, and credit your miles to AAdvantage. If you then look at the table christep posted you will see that you get (earn) 30% of the miles flown (900), and 50% QP. It is very easy to make the mistake to think you get 1500 QPoints, you don't, you get 50% of miles *earned*, and since you earned 900 miles, you only get 50% of -that-, a pitiful 450 QPoints.

WhoME Nov 15, 2005 12:03 pm


Originally Posted by Viajero
Say you fly 3000 miles with Iberia, in class L, and credit your miles to AAdvantage [...] you only get 50% of -that-, a pitiful 450 QPoints.

Which would, of course, give you 500 q-points as this is the minimum for any miles earning flight. Crazy that you can bump into the minimum on a 3000 mile flight...

Michael

Viajero Nov 15, 2005 12:35 pm


Originally Posted by WhoME
Which would, of course, give you 500 q-points as this is the minimum for any miles earning flight...

Sadly, it doesn't, at least not the way I understand the scheme..

In the case of 100% QP earning, yes, but for airlines that give you less than 100% AA QPoints per mile earned it is perfectly possible, in my experience at least, to get less than 500 QPoints.

So, my understanding is that in the example posted the QPoints earned would be 450, not 500.

Edited to add: and, by the way, the minimum AA miles you earn on IB is 300, not 500.

WhoME Nov 15, 2005 2:08 pm


Originally Posted by Viajero
Sadly, it doesn't, at least not the way I understand the scheme..

In the case of 100% QP earning, yes, but for airlines that give you less than 100% AA QPoints per mile earned it is perfectly possible, in my experience at least, to get less than 500 QPoints.

So, my understanding is that in the example posted the QPoints earned would be 450, not 500.

Edited to add: and, by the way, the minimum AA miles you earn on IB is 300, not 500.

At least for BA, on any flight that earns mileage, you will receive at least 500 q-miles and I think that applies to q-points as well, but I'm not positive. Several times, I have received 500 qpoints (and miles) for a ~500 mile flight in super discount economy even though I only received 125 base "redeemable" miles. I won't swear that they were 0.5 point/mile flights but I think so...

While the minimum "redeemable" AA miles on IB is 300 (125 for BA), I would bet you still get 500 q-miles and 500 q-points for these flights. Personal experience anyone?

Michael

Guy Betsy Nov 16, 2005 1:10 am


Originally Posted by christep
For AAdvantage flying L you get:
AA: 100% mileage, 100% Q-points
BA: 25% mileage, 100% Q-point
Cathay, Aer Lingus: 0
Finnair: 100% mileage, 50% Q-point
Iberia: 30% mileage, 50% Q-point
LAN: 100% mileage, 100% Q-point
Qantas: 50% mileage, 100% Q-point

If I recall correctly, the Canadian exception on Cathay disappeared a year or two ago.

Not keeping your boarding passes until the miles have posted is, I am afraid, a very basic error, which reduces your chances of ever getting the miles dramatically. But on Cathay I don't think you are due anything anyway.

You would of course have got 100% AsiaMiles for L on CX, but not now without the Boarding Passes.

Actually you *may* be able to get retroactive credit on Asiamiles. But you must join online immediately and maybe asiamiles may take into account of all your past flights in the past month to credit your account. You may submit your credit request on line. For CX flights, no boarding pass is required as they may check against the manifests to see that you're onboard. But they need the boarding passes for other flights!

AAdvantage's allowance for Canadian members to earn all miles on CX disappeared about 3 years ago, actually.

For Canadians, the best way to earn CX flights in most classes is asiamiles/MPC or if status is not a factor, then Alaska MVP programme.

I don't know what other flights you took on your RTW...

mannen Nov 17, 2005 3:03 pm


Originally Posted by christep
For AAdvantage flying L you get:
AA: 100% mileage, 100% Q-points
BA: 25% mileage, 100% Q-point
Cathay, Aer Lingus: 0
Finnair: 100% mileage, 50% Q-point
Iberia: 30% mileage, 50% Q-point
LAN: 100% mileage, 100% Q-point
Qantas: 50% mileage, 100% Q-point

If I recall correctly, the Canadian exception on Cathay disappeared a year or two ago.

You would of course have got 100% AsiaMiles for L on CX, but not now without the Boarding Passes.

Yup, no miles on CX, that is why I tried to avoid CX and IB on my LONE4, flying MAD-SCL on IB-metal but on a LA-codeshare, 100% :)
In Asia, I couldn't avoid CX so I fly with them KIX-HKG-SIN. On the SIN-BKK leg i do fly AY though.

Darren Nov 17, 2005 7:22 pm


Originally Posted by mannen
Yup, no miles on CX, that is why I tried to avoid CX and IB on my LONE4, flying MAD-SCL on IB-metal but on a LA-codeshare, 100% :)
In Asia, I couldn't avoid CX so I fly with them KIX-HKG-SIN. On the SIN-BKK leg i do fly AY though.

Accd to AA's schedule, AA codeshares with CX on the KIX-HKG and HKG-SIN routes. Might want to check if it's available.

the_p0et Nov 19, 2005 3:51 am

Wow! Thanks for all the info. I'll have to re-read it when I have more time. I do have an Asiamiles account that I signed us up with before we left on the RTW trip, but don't think I gave my account number to anyone.

millionmiler Nov 19, 2005 6:34 pm


Originally Posted by Darren
Accd to AA's schedule, AA codeshares with CX on the KIX-HKG and HKG-SIN routes. Might want to check if it's available.

I think you can only book those codeshares as part of a continuation from a transpacific flight.

hauteboy Nov 20, 2005 4:49 pm


Originally Posted by WhoME
At least for BA, on any flight that earns mileage, you will receive at least 500 q-miles and I think that applies to q-points as well, but I'm not positive. Several times, I have received 500 qpoints (and miles) for a ~500 mile flight in super discount economy even though I only received 125 base "redeemable" miles. I won't swear that they were 0.5 point/mile flights but I think so...

While the minimum "redeemable" AA miles on IB is 300 (125 for BA), I would bet you still get 500 q-miles and 500 q-points for these flights. Personal experience anyone?

Michael

You do earn the minimum 500 qpoints/qmiles on IB and BA.

I flew LHR-BCN-LHR recently (713 miles one way) on both Iberia and British Airways
On IB I earned 214 miles (30%) and 386 bonus miles (total 600), which is the minimum 300 on IB + PLT bonus
On BA I earned 173 miles (25%) and 183 bonus miles (total 362). I'm not sure how they came up with this # though..

I earned 500 q-points and 500 q-miles for each flight

mannen Nov 21, 2005 2:25 am


Originally Posted by millionmiler
I think you can only book those codeshares as part of a continuation from a transpacific flight.

You are right, it also says so in the oneworld timetable.
However, I was able to book 2 of those flights (AA7346 and AA7292) with my travel agent without flying any AA-flight earlier in the itinerary, I will try my luck rebooking my CX503 and CX735 to AA codeshares as well.


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