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-   -   Tal Aviation @IST (https://www.flyertalk.com/forum/oneworld/406764-tal-aviation-ist.html)

NoWindowSeat Mar 3, 2005 4:53 pm

Tal Aviation @IST
 
Ok, you guys gave a lot of nice advices for WAW but for known reasons I had to switch to IST, I see many succesfull ex-IST stories with BA, how about AA / Tal these? I had a really good communication with their WAW office, they themselves even offered to send the tickets by courier to me...without asking for it, shame that the price just jumped up on the wrong day...any experience if the courier thing would work with their IST office? Would be nice to be able to just do a turnaround on a weekend and not to spend a friday there...

Cheers

Gardyloo Mar 3, 2005 6:04 pm

I communicated with Tal in Istanbul some time ago and they said they wouldn't issue RTWs. But by all means try them, and you might mention how cooperative the WAW branch of Tal was. Maybe an email to their home office in TLV might help too.

Anybody know if the BA station in Dubrovnik is BA-staffed or a contract station? Same price as (former) WAW and sure wouldn't be a bad place to hang out while they wrote out your ticket. Or anyone know of a crack Croatian TA?

NoWindowSeat Mar 4, 2005 12:27 am


Originally Posted by Gardyloo
I communicated with Tal in Istanbul some time ago and they said they wouldn't issue RTWs. But by all means try them, and you might mention how cooperative the WAW branch of Tal was. Maybe an email to their home office in TLV might help too.

OK, so what are my changes then to get an AA booked RTW issued in Turkey in the first place if Tal refuses to de it :)

spotwelder Mar 4, 2005 12:39 am

couple of weeks
 
I am working on ex IST options for easy booking but it will take me a couple of weeks to set up.

If you can hang on that long, I will be in IST sorting this out for the board towards the end of the month.

spottie.

NoWindowSeat Mar 4, 2005 12:41 am

Perfect! I just would like to nail it asap, would BA issue a ticket ex-IST that has no pond crossing on their metal/code (just IST-HEL/HEL-IST) legs?

Cheers

Gardyloo Mar 4, 2005 9:03 am

I just ticketed through BA in IST this morning, all by email and using my US credit card. The tickets will be waiting at their CTO; we're spending a couple of days as tourists in Istanbul anyway (mid April), so I figured it would give me an opportunity to drop into the office and thank them personally (I assume I can find a florist somewhere near them.) After phones and faxes and emails to Tal in Warsaw and Istanbul, and the utter aggro of going through the BA N. America RTW desk (where I made the res so IST could see the PNR) dealing with the BA people in Istanbul was a downright pleasure.

When I asked Tal in IST if they could issue xONExs, they said they represent American (uh, yeah...) and that if I had consumer ticketing business with AA I should contact TK, their codeshare partner ex-IST. Well, er...

When I set up our itinerary, I tried to make it somewhat BA-friendly, using BA as the first over-water carrier (IST-LHR-YVR so we could get AA mileage.) Also I made it 16 segs so that the "run screaming" scenario had a lower chance of occuring, esp. if they could have the machine print the tix rather than hand-writing them (don't know.) I knew we're going to be changing things around this spring anyway, so the change fee was already built into our assumptions.

Anyway, a distinctly positive experience with BA in Istanbul. Nice people, rapid service... no complaints.

Gaza Mar 4, 2005 9:35 am


Originally Posted by Gardyloo
Also I made it 16 segs so that the "run screaming" scenario had a lower chance of occuring, esp. if they could have the machine print the tix rather than hand-writing them (don't know.) I knew we're going to be changing things around this spring anyway, so the change fee was already built into our assumptions.

Unlike Sabre, Amadues does not have a 16 segment limit.

You may find that BA in IST are not actually in IST. Although they have a CTO in WAW, I think all emails and telephone calls are handled in Slovenia. A bit of drilling down on the "BA Poland" email seemed to suggests this was the case. This may also be the same with IST.

FlyerTalker46423 Mar 4, 2005 10:01 am

Am I to assume that you mean that 20 segment tickets can be machine printed and not hand written?

Gardyloo Mar 4, 2005 10:05 am


Originally Posted by Gaza
Unlike Sabre, Amadues does not have a 16 segment limit.

Oh rats. Okay, live and learn. Thanks.


Originally Posted by Gaza
You may find that BA in IST are not actually in IST. Although they have a CTO in WAW, I think all emails and telephone calls are handled in Slovenia. A bit of drilling down on the "BA Poland" email seemed to suggests this was the case. This may also be the same with IST.

No their office is in a tower block a couple miles west of the central business district. Open 9-1, 1:30-5:30.

Slovenia? Does BA even fly to Slovenia? That would be another cool place to buy RTWs. :)

NoWindowSeat Mar 5, 2005 7:51 am

I have now reached the point with AA (Dublin office) regarding my DONE4 ex-IST that they have quoted the right price for me (allthough they first thought wrongly that my ITN was a 5 continent one, which it is not) and said that their airport ticket counter in IST can issue it. It's not clear yet if they can send the tickets by a courier nor have I got an answer is their ticket counter open also on weekends, which would make my day.

So it seems there is also a chance to issue ex-IST xONEs with AA, I will keep you posted as things hopefully progress within couple of days.

ctuckercva Mar 5, 2005 8:05 am


Originally Posted by spotwelder
I am working on ex IST options for easy booking but it will take me a couple of weeks to set up.

If you can hang on that long, I will be in IST sorting this out for the board towards the end of the month.

spottie.

Race you :) I'm going to be there on 26th March, picking up a paper ticket from BA. Will be interesting to see if I can go via the transit desk to do it; my guess says safer just to dive through immigration, pay the 20 bucks and get the checkin desk to print it. 1 hour turnaround is pushing it, but possible based on previous IST experience.

CT

PROBBE Mar 5, 2005 10:31 am


Originally Posted by NoWindowSeat
I have now reached the point with AA (Dublin office) regarding my DONE4 ex-IST that they have quoted the right price for me (allthough they first thought wrongly that my ITN was a 5 continent one, which it is not) and said that their airport ticket counter in IST can issue it. It's not clear yet if they can send the tickets by a courier nor have I got an answer is their ticket counter open also on weekends, which would make my day.

So it seems there is also a chance to issue ex-IST xONEs with AA, I will keep you posted as things hopefully progress within couple of days.

Hey I called AA RTW desk in NA and when I gave them my itin for a DONE4 ex IST in NOV, they checked with Tal Aviation and said that they will not issue any *one*s from there and I would have to speak with BA. They were extremely helpful and apologized that they could not help me out..
BA RTW desk on the other hand was helpful, but seemed much more "abrupt" than AA.

NoWindowSeat Mar 5, 2005 11:04 am


Originally Posted by PROBBE
Hey I called AA RTW desk in NA and when I gave them my itin for a DONE4 ex IST in NOV, they checked with Tal Aviation and said that they will not issue any *one*s from there and I would have to speak with BA. They were extremely helpful and apologized that they could not help me out..
BA RTW desk on the other hand was helpful, but seemed much more "abrupt" than AA.

Yes, I was wrongly informed by AA Dub desk that their airport counter could issue it, they called me back today and said that it has to be done with BA, they were very helpfull and assisted BA to get all the ITN information directly from them. So it seems correct that only BA can issue xONEs ex-IST at the moment.

BoSoxinBkk Mar 14, 2005 12:58 am

Planning DONE3 ex-IST
 
I'm planning a DONE3 ex-IST on the following itinerary:
IST-LHR Apr 6 BA675
LHR-ORD Apr 6 AA47
ORD-SEA Apr 6 AA1975
SEA-JFK Apr 10 AA198
JFK-HKG Apr 23 CX831
HKG-BKK Apr 24 CX709
BKK-HKG Oct 11 CX712
HKG-DEL Oct 11 CX753
DEL-HKG Oct 19 CX752
HKG-BKK Oct 19 CX701 (extra segment in Asia)
BKK-LHR Nov 4 BA10
LHR-DXB Nov 5 BA107
DXB-LHR Nov 6 BA106
LHR-IST Nov 6 BA676

The plan was to book it through AARTW and ticket through Tal or Spotwelder. Tal is out now, and I will need to pick up the ticket when I pass through IST on March 29, so it may be too soon for Spotwelder to set up. It seems BA IST is my only option. I'm wondering if BA will book/ticket this since the first transoceanic segment is on AA and since I will be posting miles to my AA account.

What do you suggest? I've had one bad experience dealing with BARTW and would prefer dealing with AA. Can I book it through AARTW and then ask them to transfer it to BA for ticketing? If you have a fax and tel number for BA RTWDesk please do post it. Thanks.

NoWindowSeat Mar 14, 2005 2:26 am


Originally Posted by BoSoxinBkk
The plan was to book it through AARTW and ticket through Tal or Spotwelder. Tal is out now, and I will need to pick up the ticket when I pass through IST on March 29, so it may be too soon for Spotwelder to set up. It seems BA IST is my only option. I'm wondering if BA will book/ticket this since the first transoceanic segment is on AA and since I will be posting miles to my AA account.

What do you suggest? I've had one bad experience dealing with BARTW and would prefer dealing with AA. Can I book it through AARTW and then ask them to transfer it to BA for ticketing? If you have a fax and tel number for BA RTWDesk please do post it. Thanks.

It's nice to trust an airline over the other, but believe me, there are many very good experiences with BA IST, just look OW forum back for few weeks. I ticketed my DONE last week with them without having a single long haul with BA, this seems to be more of an AA issue. Just make sure the ITN is valid before you send it the BA IST and you will have your tickets issued in 3-4 working days without any hassle whatsoever. No need to bother AA RWT allthough they have the expertise, but so does the guys on this board (what comes to validating the ITN)..that is the only reason I would see there's a point using them...for valid route BA is just as good at picking up free seats from D bucket ;)


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