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-   -   Comments Welcome on DONE5 ex-CAI (https://www.flyertalk.com/forum/oneworld/380793-comments-welcome-done5-ex-cai.html)

Viajero Dec 18, 2004 4:02 am


Originally Posted by virtualtroy
They seem to have been going through a not replying to emails bout for the last few months...

Same here. All my messages to Emeco were completely ignored.

virtualtroy Dec 18, 2004 4:04 am

Seems crazy, they're losing out on tens of thousands of $$$

thenovices Dec 18, 2004 4:44 am


Originally Posted by virtualtroy
Seems crazy, they're losing out on tens of thousands of $$$

EMECO replyed to me within 24 hours for an itinerary I emailed on Monday 13th. They sent 3 email addresses for contacts if I wanted to go ahead with booking.

[email protected] [email protected] [email protected]

don't know who the last one is for but thats what they sent, try emailing someone direct, may help. m

christep Dec 19, 2004 2:51 am

No problem for me - just had a reply within 3 (Cairo) working hours to my request for a new AONE3 using Mrs Omnia Kamal's address (which is what the omnia002 one is - she is the Sales Manager for AA in Egypt according to her card).

Following the above I had 3 exchanges of emails within 4.5 hours, which included the time for Emeco to get confirmation of the fare from AA RTW (which was on a Sunday for whichever AA office that was). So I am all set and ready to go within one working day (Sunday) of first contact.

I really hope the fares ex-CAI don't go up next month (Mrs Kamal couldn't confirm that) because these guys are incredibly efficient for me. I have no qualms at all about paying the US$5 they now ask for the delivery of the ticket and the CC slip to me on arrival on the BA flight. Perhaps being an AA EXP helps?


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