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-   -   Malév Hungarian Airlines and CSA signed a declaration of intent to develop closer and (https://www.flyertalk.com/forum/oneworld/316133-mal-v-hungarian-airlines-csa-signed-declaration-intent-develop-closer.html)

criscokid Apr 25, 2004 3:59 pm
'Swiss' in dispute with BA over sensitive customer data for OneWorld
 
'Swiss' is in dispute with British Airways PLC over the issue of sharing sensitive customer data when it joins the OneWorld alliance, NZZ am Sonntag reported.

NZZ am Sonntag cited a 'Swiss' frequent flyer program insider as saying all of the 'Swiss' highly sensitive customer data are kept within its frequent flyer program.

The insider said 'Swiss' intends to separate the sensitive customer data out of the program so that it can merge its frequent flyer program with that of BA without BA having direct access to 'Swiss' customers.

The report follows one on Saturday in Tages-Anzeiger, saying that 'Swiss' had temporarily stopped its contractor Electronic Data Systems from carrying out work on the Oneworld alliance project.

'Swiss' spokesman Peter Marthaler responded that only the more complicated projects connected with joining the alliance have been postponed, and only as long as it takes to clear up the details about combining the frequent flyer programs.

Source: http://www.iii.co.uk/shares/?type=ne...action=article


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