Reservation not correct on CX website
 

My remaining segments of an AONE3 are on BA/QR/CX/UL. Ticketed by AA RTW desk. The AA PNR is showing all flights confirmed. Since all those airlines use the Amedeus PNR, I decided to check each airline BA/QR/UL all OK. CX does NOT have the flight CX252 LHR-HKG, one of the few F class flights. I did confirm with AA today that all flights are confirmed. The Finnair site could not display the itinerary for some unknown/generic reason. Since CX handles the RTW tickets in the back office, I wonder whether it makes sencse to call the USA phone line. I do NOT use whatsapp.
Suggestions?

The last time changes were made to your reservation, yours or their changes, did you get a confirmation from AA with a new ticket number? If not, the flights may be confirmed in AA's system but it may not have been reticketed.

FWIW, as a general rule after changes are made, mine or theirs, I always either receive a new confirmation or I call AA RTW desk to request a new confirmation/receipt; upon receipt, I check to make sure it contains a new ticket number. I also check itineraries every Sunday morning following possible Saturday night schedule updates. If schedule changes have occurred, pending changes to my itinerary may not have yet been ticketed.

With it being Monday, perhaps the CX252 LHR-HKG schedule has changed or perhaps an equipment change resulting in no F class on the new flight as this may put things in limbo. Another thing to look for is to compare what's in your AA reservation against EF schedules, flight numbers and equipment for your travel date(s). There may be an incongruity between what's in CX's (or other carrier's) system and what's in your AA itinerary. I've had something like this happen to an AONEn years ago.

Would you mind posting your itinerary? I used to fly AONE3s and 4s, but now I use Ds. IMO there's so little real F service left. For example, the only OneWorld TATL F is BA (IMO AA F isn't worth talking about), and I think that QR J > BA F. And I used to use BA F on my intra-Europe MRs, but, again, I like QR J better. CX has also sharply reduced F service to the U.S. for TPAC. That end of my flying is ex-BOS, and I used to take the CX 77W between BOS and HKG in F, but that's now downgraded to a 351 with no F. Even ex-JFK is now only one per day with F service. JL F is still excellent, but on the Asia end of my itinerary using NRT or HND adds substantial flying to where I want to go, BKK, compared to flying in/out of HKG. I could always connect to at LAX, where CX operates two flights with F daily, but then I burn an extra segment getting to LAX from BOS. So, if you're willing to share, I'd be interested in seeing your AONE3 itinerary.

My last change was only a date change a month ago because QR changed the days the A380 was flying 1st on the DOH-CDG segment. At that time the LHR-HKG flight, CX252, was the 1 daily flight with 1st every day. The FT CX group said that was the 1 flight that was 100% F. And it was a 2 weeks ago. Well, you are right that there was a downgrade of the plane on that day. EF just set F and A inventory to 0 instead of dropping F and A codes. I was considering a date change for that flight, but now my hand is forced. I did call AA to ask and they said it was confirmed in 1st. I'll call again at a different time because I keep getting the same agent in the am. She has a very distinctive Texas accent.

Because it was a date change only, no new receipt was sent because there was no fee. I thought that was odd, but I verbally got the new ticket number. I was told that one can get a receipt with the ticket number from the web site. It is not easy, but possible. The RTW agent said that they can no longer issue ticket receipts, they must come from ticketing. What is odd is that when I went to UL's web site, the ticket numbers were plainly visible. But BA's web site clearly shows the incorrect LHR-HKG information. The flight is not until Feb anyway.

I ony bought an AONE3 because the difference between A and D ex-TYO was less than $2,000 at that time, so why not. I have flown only 1st class RTW's (5) since 2002, but always after a currency movement. My current itinerary is HND-JFK-LAX-NAS-LAX-ORD-ANC-DFW-LHR-DXB-DOH-CDG-LHR-HKG-CGK-CMB-NRT with 1st class flights in BOLD. I tried to fly on a carrier's prime route with 1st from that carrier's hub. DFW-LHR LHR-DXB DOH-CDG flights are on the A380 I love the A380, now that the 747 is gone.

For BA avios earning, all flights thru June of this year have earned at the mileage+bonus rate, not the revenue based earning. The ticket has been changed several times after 18-Oct-2023. For example, the AA flight ANC-DFW earned about 9,000 avios while the ORD-ANC on AS earned about 3,400 avios. The BA flight DFW-LHR earned about 14,000 avios. I wonder what my upcoming LHR-DXB BA flight will earn. Stay tuned.

For what it's worth, I haven't been able to get the AY website to pull up other airline reservations for a while now, at least a couple of months. It used to be really convenient to get a nicely formatted e-ticket for printing.