Wow, cool recent experience in xONEx ticketing and seat selection
Jul 20, 2018, 5:18 pm
#16
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
So I emailed to CX in Japan.1 day later, received detailed reply from CX, indicating some changes needed to be made (both DFW-ANC-DFW had no D availability, despite EF said there was). So I changed some dates and finally got itinerary validated, and priced by CX. CX quoted the same numbers in JPY as did EF.
The same agent handled all emails except at the end when he/she handed it over to a different department for ticketing. Each time the return email took 1 day which I thought was awesome!Info including taxes & airline surcharges (almost matching EF #s ) was fully itemized.
The same agent handled all emails except at the end when he/she handed it over to a different department for ticketing. Each time the return email took 1 day which I thought was awesome!Info including taxes & airline surcharges (almost matching EF #s ) was fully itemized.
Can you clarify what you meant about the prices, taxes, and surcharges matching EF? Whenever I've checked EF, it only shows the base fare for an xONEx, not the taxes, fees, or surcharges.
On another note - does anyone know the priority of booking classes work on DONEx tickets? In my most recent rerouting I tried to get a particular flight on BA and as implied above it was available when I checked the OW RTW tool but unavailable even with downgrading by the time the CX desk called me back. But if I try to book the flight on British Airways - it shows availability on both Econ and Business, albeit at a pretty expensive price. I've already rerouted but changed a day prior, but I really want to fly on that date - should I be able to ask someone somewhere to get me on the flight on my preferred date? I would have expected that a DONEx fare should get me onto any flight with economy availability if i am willing to downgrade for that sector.
Note that you can set an EF alert for D (and/or L and B) to become available, and call to change the flight date if it opens up.
Jul 20, 2018, 9:45 pm
#17
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
one I that I deal with PoS is to call agent in different country.
HK PoS does not have D class on certain flight, but US PoS does. I couldnt book from CX HK but can book for CX US.
HK PoS does not have D class on certain flight, but US PoS does. I couldnt book from CX HK but can book for CX US.
